Sales Service

Ray Hickerson

Address: **** ******** *** **, *** Orleans,Louisiana 70131

Telephone: 504-***-**** Email: *******@*****.***

DOB: December 10, 1987

EDUCATION

August 2002-August 2005

Warren Easton Senior Fundamental High School

October 2005-May 2006

West Jefferson High School

Very Successfully Obtained High School Diploma

Fall 2013 - Fall 2016

Delgado Community College

HVAC Technical Diploma

LICENSES/CERTIFICATES

EPA Universal Certification CERTIFICATION NO:707*********

New Orleans Second Class Stationary Air Conditioning

New Orleans Second Class Stationary Boilers

WORK EXPERIENCES

May 2017 - Present

Cox Communications Inc.

Sales Representative

Face to face sales in big box retailers such as walmart, and best buy. Create awareness and get potential customers interested in cox services. Sign customers up and set up install dates

November 2015-September 2016

Verizon Wireless (Pinnacle Group Staffing Agency)

Job Title: Brand Ambassador

Duties: Create awareness, attention and sales leads at various big box retailers such as Walmart, Best Buy, Costco, Sams etc. Staying current and knowledgeable on all wireless products and services provided. Educate potential customers and retail employees about the services of Verizon both prepaid and post pay. Engage with customers and perform face to face sales. Develop positive customer relationships.

March 2015-December 2015

Deltone Electic and Air Conditioning (Company Closed Down)

9263 LA-23, Belle Chasse, LA 70037

Job Title: Helper

Duties:Install and maintain diverse heating, ventilation and air conditioning systems.Lay out wires and pipes to complete HVAC systems. Perform general and preventative maintenance on HVAC systems.Ensure that all installations are done in accordance to the set standards.Make sure that any loose wires are connected and secured properly.Ensure calibration of thermostats and other controls. Perform checks on motors and belts and handle lubrication duties.Change filters and replace any parts as they wear out. Repair motors and service steam and hot water boilers. Ensure that chemical compositions in equipment are adequate at all times.Handle conduit running for HVAC equipment.Order any supplies or equipment needed for HVAC maintenance or installation as needed.Ensure availability of all items needed for an HVAC project.Respond to emergency situations in order to resolve issues on an immediate basis.

November 2014-March 2015

Lightbridge Communications Corporation (LCC)

Job Title: Drive Tester

Duties:Drive testing consists of driving a vehicle that contains equipment used to analyze the cellular service in a given area. By simulating what a wireless user would experience in that specific area, wireless carriers can make changes to their network that provide better coverage and service to their customers. It requires a mobile vehicle, drive test tool with handsets which collect real time data, a GPS device along with an RF engineer.

December 2013-June 2014

Whites Communications

Job Title: Direct Tv Technician

Duties:Performing Installations from start to finish of DirecTV systems including mounting satellite dish,routing cable and activating receivers, troubleshooting, simple problem solving skills and proper documentation of any and all paperwork. Upgrades including dish and receiver swaps and sometimes adding extra lines,collecting and returning receivers in tact with access cards.

August 2013-December 2013

RCI Landscaping

894 Robert blvd, Slidell, LA 70458

Job Title: Crew Member

Duties: Landscape or maintain grounds of property using hand or power tools or equipment. Perform a variety of tasks, which may include any combination of the following: sod laying, mowing, trimming, planting, watering, fertilizing, digging, raking, sprinkler installation, and installation of concrete masonry wall units.

July 2011-August 2013

Sherwin williams

742 South Jefferson Davis Pkwy, New Orleans, LA 70119

Job Title: Retail Sales Associate II

Duties:Assist with inside customer service, as needed, including servicing customers and/or processing their orders.Conduct self in professional manner to ensure customers’ quality and service expectations are met.Answer telephone in a professional manner, answering questions knowledgeably and/or take customers order.Adhere to inventory control guidelines.Process sales transactions using Point of Sale computer and Company guidelines.Assists in planning delivery schedule to optimize unit efficiency and ensure customers’ maximum service.Clean and maintain all areas and equipment as assigned.Make delivery of product as needed ensuring customers’ quality and service expectations are met.Operate vehicle in accordance with all state and federal laws while maintaining an acceptable personal driving record.Load merchandise to ensure safety and security.Prepare paint orders, including accurate mixing and/or shading, utilizing standard formulas and custom formulas.

January 2011-May 2014

Scotts Miracle Grow

Job Title: Merchandiser

Duties: Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.Completes call report by observing display and pricing of competitors' products.

February 2008-March 2010

Inner Parish Security

Job Title: Armed Security Guard

Duties:Observe casino floor reports activities and incidents,providing for the security and safety of client property and personnel.Monitor entrances and exits,acts to prevent unlawful entry,monitor parking and vehicles .Prepare logs and reports as required.Maintains proficiency in the use of all assigned protective equiptment,restraint devices and weapons.

June 2006-January 2008

Personal Touch Landscape Designs

Job Title: Crew Member/Crew Leader

Duties: Landscape or maintain grounds of property using hand or power tools or equipment. Perform a variety of tasks, which may include any combination of the following: sod laying, mowing, trimming, planting, watering, fertilizing, digging, raking, sprinkler installation, and installation of concrete masonry wall units.

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