Project Manager Management

Jameel Syed

Project Manager

Phone: 469-***-****

E-mail: ************@*****.***

Professional Summary:

PMprofessional with over 10 years of experience in Telecommunication,Investment, Insurance, Mortgage and Healthcare industry

Experience working as Project Manager /Analyst with various industry standards: Software Development Life Cycle (SDLC), Agile Methodology, Scrum.

Experience in facilitating Stand up meetings, Scrum process for better project requirement understandings.

Experience in conducting GAP analysis, Impact analysis, SWOT analysis.

Functional and technical knowledge of the Service Now platform as well as experience delivering medium to large-scale Service Now implementations.

Hands on experience in implementing web portal, web-services and enterprise applications.

Functional/Technical Project Manager, working in the IT industry for several years with a focus on Business Development, Project Management; proactively worked with customers in gathering business requirements and converting them into Technical systems specifications for the end product .

Experience in implementation of large scale CRM programs employing Microsoft Dynamics.

Experienced in Installation and Upgrade of Documentum.

Administration of various financial applications in Client/Server environment using Hyperion Essbase, Hyperion Essbase Integration Services, SAP BI/BW Hyperion Planning, Hyperion Financial Reporting, Hyperion Reports,Hyperion Web Analysis, Data warehousing, data modeling,Hyperion Analyzer under Windows environment.

Experience working with Hyperion Financial Management HFM development, Infrastructure.

Experience facilitating Scrum ceremonies like grooming, sprint planning,, daily stand-ups meetings.

Experience working with Force.com IDE, Data Loader, Apex Explorer and Salesforce environments.

Experience in running MS Excel and Pivot Tables for necessary data management process.

Experience in data migration and integration.

Experience in Ecommerce environment through Internet marketing and promotions.

Experience with Adobe Analytics for reporting data process.

Involved in reporting tools like SAP BO, ETL, Adobe Analytics Site Catalyst reporting process etc.

Experienced in Microservices based implementation for various applications.

Experience in helping team to make decision as a Scrum Master.

Experience with Hadoop Big Data network, administration infrastructure.

Experienced in working with Operations Team like Database Operation, Network Administration.

Masterly experience in Agile, Scrum, Unified Modeling Language (UML), Requisite Pro and MS Project, MS Power Point, MS Visio, Access.

Technical Expertise:

Methodologies : PMI,RUP, UML, CMM, SDLC, Agile, Scrum

Project Management Tools : PPM, Microsoft Project, MS-Office, MS Excel, Power Point

Content Management Tools : Microsoft Sharepoint, Documentum,

Testing tools : Rational Suite, Test Director,AUTO FORMS

Tools :Informatica ETL 8.5/8.6,Peoplesoft 9.x SAP Business Objects,HADOOP

Business modeling tools : Microsoft Visio 2007, Rational Rose

RDBMS/DBMS : Oracle 9i, Access 2003, SQL Server 2000/2005/2008,Hadoop

Web Tools : Adobe creative suite,Adobe Analytics,HTML,JAVA,FTP Client, JIRA.

Sr Project Manager (Techno-Functional)

FedEx, TN

Oct ‘16 – Till Date

Responsibilities:

Involved in implementation of Agile, Scrum including requirements gathering using requisite pro, documentation, development and quality assurance.

Responsible to assign projects across managers within organization (just for strategic Planning)

Managed to list not only strategic goals, but tactical task for long term projects that span 2 years or more.

Managed to pull in training projects from the new Tracker system.

Involved in developing Requirements Document, Technical Specifications and the Installation Plan for Upgrade of Documentum.

Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings.

Responsible for the overall baseline support and on-going maintenance of all environments of the Hyperion Corporate Financial Consolidation System and the Hyperion Planning System 11.1.3 budgeting and forecasting systems.

Involved in designing and implementing large scale DWH solution by overcoming initial lack of experience with ETL Informatica technology.

Experience in management/administration of the Hyperion environment, with primary responsibilities for the Essbase, Planning and Reporting applications.

Responsible for updating requirements and project tracker to Project Director and other Project Managers.

Involved in facilitating various solutions for business requirements process Story, Epic documenting.

Gathered requirements from stakeholders at various phases to leverage Service Now.

Formulated business logic and developed ETL tool process.

Interacted with third party vendors for various solutions for implementation .

Involved in evaluations, identifications of various risks, issues and made necessary recommendations.

Involved in Microservices implementation for breaking application process over SOA architecture.

Prepared Project Charter comparing Scope of the project.

Involved personally in preparing technical Test Plans /Test Cases.

Created the project plan, technical controls, dependencies and issues and risks, including deliveries, scope management and budget forecasts.

Environment: PPM-Project Portfolio Management, PMI-Methodologies, Agile, Documentum 6.x,MS-Office, MS-Visio,MSProject,ScrumMaster,Microsoftoffice,HFM ESBASE,HFM Application Manager,BusinessIntelligence,Hadoop,HIVE,PIG,HDFSservices,Azure, Service Now, Jira, Web Services, .Net,PowerPoints, Service Now, RUP, DW ETL Informatica,Adobe Analytics.

Project Manager/Scrum Master

TIAA CREF, NC

Oct ‘13 – Sep’16

Responsibilities:

Involved in implementation of Agile, Scrum including requirements gathering using requisite pro, documentation, development and quality assurance.

Involved in shielding the techno-functional team from all obstacles as a Scrum Master.

Involved in Budge Planning and Benefit Administration process with various Project Managers.

Coordination with team as Scrum Master. Worked closely with Operations Team in various streams.

Responsible for project and resource scheduling, project tracking and risk management.

Overseeing the development and implementation of the project and tracked records as a Scrum Master.

Evaluated information radiators and Scrum issues on daily basis.

Moving data in and out of an instance using import sets and transform maps and also auto import of data into service now.

Evaluated Budget and,Benefit & Loss reports Analysis made by Sr Analysts and Administrators.

Lead all Service Now project initiatives through requirements gathering, development work captured in update sets, and production releases.

Gathered requirements from stakeholders at various phases to leverage Service Now.

Support the company website and maintain it though relevant content and document feeding .

Installed and configured Documentum Suite 6i and workflow components client systems.

Analyze and evaluate the importance of content and preserve them for user access

Involved in high end data integration and migration with big data Hadoop from SQL /Oracle data bases.

Interacted with various business user, vendor groups for gathering the requirements for SFDC Salesforce implementation and documented the Business and Software Requirements.

Oversaw expenses of sales and other aspects of business budgeting for Ecommerce.

Organized and facilitated Sprint planning, daily stand-up meetings, reviews, release planning, demos and other Scrum-related meetings.

Involved in End to end Ecommerce Project Management of corporate change initiatives impacting multiple major businesses and functions.

Involved in utilizing ETL Infpormatica tool for development of data mapping and loading processes .

Worked on ETL Informatica Tool for data implementation by applying various Transformation classes.

Managed techno-functional team in meeting deliverables within budget as a Scrum Master.

Involved in Microservices for implementation and developing software systems.

Involved with data integration via Hadoop Administration tools.

Involved in Adobe Analytics Site Catalyst reporting process with BOBI development.

Involved in facilitating various solutions for business requirements process Story, Epic documenting.

Gathered requirements from stakeholders at various phases to leverage Service Now.

Involved in managing to market new products with website updates for eCommerce product based growth.

Involved in facilitating Stand up meetings, Scrum process for better project requirement understandings.

Involved in Microservices implementation for breaking application process over SOA architecture.

Prepared Project Charter comparing Scope of the project.

Helped in prioritizing the important backlog task as Scrum Master .

Involved in implementation of CRM programs employing Microsoft Dynamics.

Instructed and modeled core Agile principles of collaboration, IOT prioritization, team accountability and visibility; ensured consistent application of Scrum methodologies.

Integrated SFDC with Oracle ERP for order management system using Informatica.

Created the project plan, technical controls, dependencies and issues and risks, including deliveries, scope management and budget forecasts.

Environment: PMI-Methodologies,Agile,MS-Visio,MS-Project,ScrumMaster,IOT,Microsoft-Excel,Salesforce,IOT,BusinessIntelligence,Hadoop,HIVE,PIG,HDFSservices,Azure,ServiceNow,SAPBO,Jira, Hyperion (HFM ) V-9.x,Documentum,Dynamics CRM,eCommerce,Content Mgmnt, Web Services,.Net, PowerPoints, Service Now,XML, RUP, DW ETL Informatica 8.6, Adobe Analytics, Custom Tools, Testing.

Project Manager (RFDS, Data Services)

Ericsson (Plano TX)

Mar’ 13 – Sep’ 13

Responsibilities:

Involved in the design stages of the Application and participated in the meetings with the business analyst and the development team.

Worked on the data services & Network for Auto Forms tool with Ericsson for AT&T

Plano, TX.Data Analysis creating pivot tables and grabbing information to export in Microsoft Excel .

Conducted GAP analysis by understanding the AS-IS system and the TO-BE system requirements by having discussions with the SME's.

Responsible for project and resource scheduling, project tracking and risk management.

Created RFDS (Radio frequency data sheet) based on existing and proposed antenna configurations.

Worked on RFDS Bulk update spreadsheet for filling required fields in different tabs like Individual, Final tabs which were mandatory requirement by the market.

Prepared Project Charter comparing Scope of the project.

Planning and Maintaining Budget. Create Project Management Plan.

Worked on reassigning the FA Locations/RFDS ID/ Sites/ATOLL Name.

Worked on Antenna positioning in Plumbing Diagram as per market requirements.

Involved in Designing RF network and created RF Data sheet (RFDS).

Created plumbing diagram for GSM, UMTS and LTE sites.

Involved in maintaining the cellular network site database using Auto-forms.

Work on MS Excel and MS Visio to create the Plumbing Diagram and master data sheets as per market requirements.

Discussed the cell sites physical configurations with field engineers.

Audited the existing network and proposed the design plans for the advance technologies.

Environment:- PMI-Methodologies, Agile, MS-Visio, Ms-Ecel,Pivot Table,MS-Project, Scrum Master, MS Office, MS Excel,Power Point, MS Visio, ATOLL,AUTOFORMS,LAN, Windows XP,Linux, UNIX.

Alarismedical Systems, San Diego, CA

Business Analyst/Jr PM

Sept’ 10 – Jan’ 13

Responsibilities:

Involved in the design stages of the Application and participated in the meetings with the business analyst and the development team.

Involved in the meetings with business process owners, SME (subject matter experts), Project Managers, Stakeholders and marketing team for requirements gathering in definition stage.

Involved with digitally health monitoring systems management and requirements.

Involved with deliverable process ITIL and Asset Management.

Involved with data integration by digital mobility maintenance records.

Responsible for project planning, resource scheduling, project tracking and risk management.

Prepared Project Charter reports. Involved with ERP solutions process.

Involved in utilizing ETL for development of data mapping and loading processes .

Worked on ETL Informatica Tool for data implementation by applying various Transformation classes.

Involved in Implementation with Hyperion Financial Management HFM.

Involved in HFM Hyperion Financial Mgmt. development process team.

Gathered business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s)Written Test Cases and executed them as part of Functional Testing.

Organized and facilitated sprint planning, daily stand-up meetings, reviews, release planning, demos and other Scrum-related meetings.

Designed and developed all Use Cases and UML models using MS Visio.

Developed Sequence Diagrams, Activity Diagrams.

Participated in unit test plan, unit test cases and also in execution of test cases for unit test.

Involved in part of a team developing Test Plan in User Acceptance Testing.

Environment:-ProjectManagement,MS-Project,Web-services,Agile,Scrum,SAP-Securities,ITIL,BI-tool, Hyperion (HFM ) V-9.x,HTML Oracle, Waterfall,Azure,ETL Informatica 8.x V,RUP, UML, SQL,MS-Office, MS Project, MS Visio, Windows XP, Rational Rose, Requisite Pro,PowerPoint .

Liberty Mutual Insurance Group, Mechanicsburg, PA

Business Analyst

July’09 – Aug’10

Responsibilities:

Coordinated JAD sessions to understand the user requirements and also their system's implementation.

Demonstrated experience in Waterfall methodology, Agile and activities for Requirements and Analysis.

Was Able to understand business goals and business context and translated them into technical specifications

Prepared logical data models that contain a set of diagrams & (Business Requirement Documents).

Involved in preparing the Test Scenarios for Health Care Claim Payment/Advice.

Maintain documentation related to difficulties, complexities and anomalies that may arise during the ETL process.

Involved in the development of Project Plan in conjunction with the Business and IT areas.

Participated in User Acceptance Testing and Business-to-Business Transaction testing for the project.

Environment: SDLC Waterfall, Unix, Web services, HTML, XHTML, MS VISIO, Rational Rose, Rational Requisite Pro, ETLTool, Rational Clear Case, SharePoint, UML, QTP, VB Script, MS Project, MS Office, DB2, MS SQL Server, Windows Server, Windows XP

Tenet HealthCare, Anaheim, CA

Business Analyst

April’08 – June’09

Responsibilities:

Was involved in the planning of the RUP iterations and documenting of the artifacts throughout the various phases of the development process.

Compiled the Vision Document and composed detailed Use Case Specification Documents in Rational Requisite Pro.

Used UML to perform Use-Case analysis to capture the dynamic aspect of the application.

Interacted with stakeholders and gathered requirements as per the business needs.

Involved in ETL Informatica development for pulling data from various data sources and update the same fortransforming as per business requirement.

While working with various members at the management level to understand the business process reengineering and decision models, was also involved inCompiling the Vision Document and composing detailed Use Case Specification Documents in Rational Requisite Pro.

Conducted GAP analysis by understanding the AS-IS system and the TO-BE system requirements by having discussions with the SME's.

Developed Test Plan and Test cases based on the Use cases and Functional specifications and also performed manual testing of the functionality of the application by inserting varying data on different test runs.

Developed Flowchart and process diagram using Microsoft Visio.

Environment: Waterfall methodology, Requisite Pro, UML,ETL Informatica 8.x, Microsoft Office (Project, Publisher, Excel, Word, PowerPoint and Visio), Project Manager, Payroll Management, Facets, Issue Tracker, Hyperion BI Applications, SDLC, Agile, Oracle 10g and VPN Client

Tropicana Products, Bradenton, FL

Business Analyst

March’07 – April’08

Responsibilities:

Gathered user and business requirements through interviews, surveys & prototyping.

Created Use Case Diagrams, Class Diagrams, and Sequence Diagrams for the various modules in claims system using Rational Rose

Conducted JAD sessions with management, SME (Subject Matter Expertise), vendors, users and other stakeholders for open and pending issues

Extracted data by writing simple and complex SQL queries using, joins, unions, etc. at the time of UAT and production

Coordinated with UAT (User Acceptance Test) group and provided technical assistance regarding the application.

Environment:Microsoft Office, Microsoft Office SharePointServer2007,Microsoft Visual Studio, Microsoft Visual Studio 2008Standard Edition, Microsoft ASP.NET, Microsoft .NET Framework 3.5, Microsoft SQL Server 2008, J2EE.

Birla Sun Life, Hyderabad, India

Business Analyst July’06 – Feb’ 07

Responsibilities:

Performed Black Box testing and conducted Functionality and Regression testing on various phases of the Management software.

Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.

Coordinated JAD session with system analysts, development team, project manager for application development and Pre-validation specifications.

Incorporated Rational Unified Process (RUP) to create Requirement Document Specifications using Visible Analyst.

Prepared Business Context Diagram, Use Case diagrams and corresponding Activity Diagrams using Rational Rose to depict the workflows to be incorporated into the development of Pega Business Process Management (BPM) tool.

Developed UMLUse Cases using Rational Rose and developed a detailed project plan with emphasis on deliverables.

Environment: Windows XP Professional, Oracle9i, MS Access 2000, MS Excel, RUP, Oracle, UML, Rational Rose, Requisite Pro, Clear Case 2002, Rational Clear Quest 2002, MS Office suite, MS Visio 2003.

EDUCATION:

•Bachelors of Engineering (BE) Instrumentation Engineering (2002)

Osmania University, Hyderabad, India.

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