Security Officer

Mark A. Bowers

**** ******* ***** **.

Snellville, GA 30039

646-***-**** (C) 770-***-**** (H)

Email: **********@*****.***

OBJECTIVE: Post-Certified Law Enforcement professional with over 25 years of combined service progressively responsible experience in directing and leading law enforcement goals and objectives. A professional with strong organizational, excellent communication and interpersonal skills, with strong analytical and critical thinking skills.

EDUCATION:

Associate of Applied Business Degree in Criminal Justice, Brown Mackie College, Atlanta GA, April 2011

Bachelors in Criminal Justice, Strayer University, Atlanta GA, Completed 12 credits

EMPLOYMENT:

04/2016-Current, Global Security, Atlanta GA

A highly trained and qualified armed officers for both the public and private sectors. Respond to unusual and responds to unusual or emergency situations at client’s site using the appropriate escalation of force level up to and including armed response by following established protocol. Maintains proficiency in the use of all assigned protective equipment, restraint devices and weapons. Controls access to client site or facility through the admittance process; precludes unauthorized access to facilities, and the conversion, theft or intentional destruction of physical assets. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and acts to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Monitors entrances and exits; acts to prevent unapproved or unlawful entry; controls entrances, the movement of people and vehicles, and parking.

05/2016-Current, Uber – Private Driver, Atlanta GA

Ensured that customer arrives safely and timely to their destination while creating customer satisfaction. Assist passengers with loading and unloading luggage. Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety through the use of the iPhone App technology. Assured that the vehicle is maintained in excellent condition and is cleaned regularly and In-depth knowledge of vehicle maintenance.

10/2014-10/2016, Dynamic Security, Atlanta, GA

As an armed security, is to provide security and safety to presences for Clay National Guard Military Base. Monitored entrances and exits to prevent unapproved and unlawful entry checked and controlled entrances of vehicles. Checking of incoming clients for identification, providing customer service to people directing them to different areas of the Base. Patrolled assigned sites on foot and vehicle. Records and report unusual activities responding to emergency alarms and situations. Monitor exits and entrances creating deterrence to terroristic threats to the National Guard Base.

05/2013-09/2014, Fulton County Sheriff’s Office Atlanta, GA

As a Detention Officer: The sheriff is the official jailer of the county and is responsible for the health, safety, and welfare of the inmates. The courts have established strict guidelines that the Sheriff’s office must follow in providing these things to his inmates. The sheriff is also responsible for preventing the escape of inmates from jail.

08/2011-05/2013 Georgia Department of Corrections (Smith State Prison), GA

Oversees custody and security of prisoners and other incarcerated offenders, and maintain order in correctional institutions and other places of detention. Build and maintains rapport with inmates. Defuse disruptive behavior and control disruptive behavior by appropriate verbal orders and/or use of physical force. Communicates information regarding security, safety and operations through the chain of command as well as informs and explains institutional rules to inmates. Monitors inmates, watching closely for unusual behavior, improper conduct or signs of conflict, also monitors visits between inmates and personal visitors in addition supervises periods of recreational activity. The authority to searches inmates, by pat or strip method, to detect and confiscate contraband or unapproved items, searches cells or living quarters, recreational areas, visiting areas and other areas in buildings or on the grounds for contraband and unapproved items, searches the perimeter of an area by making checks on foot, by car, or from a watchtower to ensure there are no security breaches or contraband, and conducts security checks of locks, doors, bars and windows. Prepares inmates for transportation through search and application of appropriate restraining devices, depending on security level, and ensures all related materials to be transported with inmate are ready and in order as well as transports inmates outside the facility to and from court, lawyer's office, medical appointments, work sites, other facilities. Performs head counts to visually ensure the presence of all inmates and coordinates unit head counts to confirm total population. Communicates with other staff and/or main control to inform about inmate behaviors, incidents and/or to request assistance along with responds to emergency situations according to facility procedures, such as medical, fire, and security. Writes narrative reports describing events that have happened, such as confidential reports, incident reports, disciplinary reports, special observation reports, reads and writes short notes in a log book as a means of posting information about daily events from one shift to another, such as inventory logs, post logs, narrative logs along with issues logs and inventories facility keys. Writes narrative reports describing events that have happened, such as confidential reports, incident reports, disciplinary reports, special observation reports, reads and writes short notes in a log book as a means of posting information about daily events from one shift to another, such as inventory logs, post logs, narrative logs. Attends and participates in required trainings.

05/2011-08/2011, TJ Maxx, Buckhead, GA

The Primary responsibility of a Loss Prevention Officer is to ensure security of premises and staff and to preserve stock inventory. Monitor and authorize entrance and departure of employees and customers. Loss Prevention Officer guard against theft and maintain security of premises, including movement of stock in and out of the building. Conduct and log random searches. Update security log with activities and irregularities, such as equipment or property damage, theft, or unusual occurrences.

06/2010-05/2011, American Signature Furniture, Smyrna, GA

To assist customers in finding and purchasing the required merchandise in a retail environment. To encourage customers to purchase products.

05/2008-09/2008, Walden Security-Center for Disease Control, Security Office, Atlanta, GA

Armed security guard that maintained access and control to various entry points of the facility. Control the entryway of people and vehicles upon entering and exiting accessible areas. Customer relation duties providing information in response to inquiries or service and handle and resolve complaints.

07/2002-09/2007, Federal Reserve Bank, Police Officer, New York, NY/ Atlanta, GA

The primary duty of a Federal Reserve Law Enforcement Officer is to provide force protection to Federal Reserve facilities. Officers also respond to police, fire and medical incidents in and near facilities. Each officer operates a dispatch and emergency control center where response is coordinated with local authorities. Officers are certified to carry semi-automatic pistols, assault rifles, submachine guns, shotguns, less-lethal weapons, pepper spray, batons and other standard police equipment, including bullet resistance vests/body armor. Federal Reserve Police Officers have the same police authority as other uniformed Federal Law Enforcement Officers. The authority to authorize personnel as Federal Law Enforcement Officers to protect and safeguard the premises, grounds, property, personnel, including members of the Board, or any Federal Reserve Bank, and operations conducted by or on behalf of the Board or a reserve bank. Prior to designation as a Federal Law Enforcement Officer, system protection personnel operated as a security guard. Operated and monitored metal detectors, hand-held wands and x-ray machines to scan visitors and packages. Control entryway of persons and vehicles upon entering and exiting the Bank’s public accessible areas. Patrol building and responded to general alarms, fires, or immediate threat to life and property. Established immediate law enforcement presence and secure building until emergency situations are resolved. As a customer relation police officer, had to provide information in response to inquiries or service and handle and resolve complaints.

05/1999-01/2002, Wackenhut Security, Security Officer, Miami, FL

Secure Miami Metro rail system as to opening and closing stations for specific usage and monitor fares. Duties included customer relation’s services with assisting patrons with directions and information regarding service changes. Patrolled assigned stations and establish immediate law enforcement presence. Coordinated with Miami-Dade police department.

12/1990-05/1999, Metro Tech Security, Special Patrolman, Brooklyn, NY

Provide security and information to employees and businesses of the Brooklyn Improvement District. Oversee and controlled CCTV monitors coordinating with the New York Police Department and dispatched security officers to locations. Providing first responder police duties at crime scenes and also providing basic first aid as needed.

10/1989-12/1990, D.C. Department of Corrections, Correction Officer, Washington, D.C.

Supervised, rehabilitate and transported inmates within the Washington D.C. correction facility. Monitor for incoming of contraband.

10/1988-10/1989, General Motors Security, Security Officer, New York, NY

Provide security for employees and the facility General Motors. Manage the traffic flow throughout the property and conducted periodic fire drills.

08/1983-08/1987, Infantry, U.S. Marine Corp

Infantry O31 machine-gunner

SKILLS/ ACTIVITIES:

Certified Armed Security Officer training, Georgia

Certified Peace Office, Georgia

Federal Reserve Law Enforcement training in the use of crime prevention and handling of preliminary criminal investigations

Federal Reserve Training Academy

Certified Security Officer, New York State and New York City

Firearm experience; Pistol Glock 40, 12 gauge shot gun, and AR 15 assault rifle

Served 4 yrs. In the U.S. Marine Corps. (1983-1987)

Defensive Tactics and Firearms Training

Basic and Specialized Correctional Officer Training

REFERENCES: Available upon request

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