Medical Assistant Customer Service

Objective:

To obtain a position as a Certified Medical Assistant and/or Certified Phlebotomist within a medical practice or a hospital setting that will enable me to utilize my current skills and training in medical assisting and patient care. Certifications:

Certified Phlebotomist Technician March 2017

Certified Clinical Medical Assistant February 2017 BLS CPR Active Card February 2017

Education

Phlebotomy Training February 2017 – March 2017

CPR Certified January 2017 – January 2017

Blue Cliff College July 2016 – March 2017

East Central Jr. College August 1985 – May 1987

Skills and Qualifications

Military training via U.S. Coast Guard

Recording vital signs accurately, including temperature, pulse, respirations, And blood pressure.

Trained in asepsis hand washing technique and sterilization of medical Instruments.

ICD -9 and ICD – 10 Billing and Coding

Medical Terminology Conversant

600+ Blood Draws

Working knowledge of anatomy, physiology, infection control and specimen processing

Special talent for instructing patients about procedure

Thorough understanding of centrifugation and specimen aliquoting

Stock merchandise knowledge

Strong communication skills to interact with team members, customers, Management and support personnel.

Individual qualities are: Dependable/reliable, prompt, self-starter and motivated employee.

Microsoft Word, Excel, PowerPoint, Internet Explorer

Typing speed of 50+wpm

Skilled in Multitasking and customer service

Knowledgeable of HIPPA & OSHA policies

Professional Experience Complete Health Urgent Care Pascagoula, Ms. February 2017 - May 2017 Certified Clinical Medical Assistant/Phlebotomist

Routine blood drawing

Performing blood cultures

Venipuncture

Neonatal heel sticks and capillary punctures

Collected urine specimens using micro-techniques

Verified specimen collection information in laboratory information system

Communicated with patients and staff to provide information regarding status of orders

Knowledgeable in the use of standard phlebotomy equipment such as tourniquets, vacutainer tubes and sleeves, and butterfly needles and syringes

Able to allay patient fears and elicit collaboration

Followed established policies and procedures

Hydroprocessing Assc. Moss Point, Ms. 2015 - 2016

Supply Technician/Tool & Parts Attendant

Visually inspected packages for damage against a checklist.

Ensured all material was stored in designated locations per specification and special handling requirements.

Filled orders and issued supplies from stock.

Maintained and updated inventory records, computer logs, and other required documents.

Inventoried entire tool room materials against a hand receipt that was provided.

Moved, organized and set up tool room in a new location.

Handle all orders for stocking the tool room.

Hand out needed tools to mechanics daily and also keep a running log of such materials.

Hand in tools for calibration and pick up.

Worked with hazmat under supervision.

L3 Corporation Savannah, Ga. 2011 - 2012

Supply Technician/Tool & Parts Attendant

Visually inspected packages for damage against a checklist.

Filled orders and issued supplies from stock.

Maintained and updated inventory records, computer logs, and other required documents.

Inventoried entire tool room materials against a hand receipt that was provided.

Moved, organized and set up tool room in a new location.

Handle all orders for stocking the tool room.

Hand out needed tools to mechanics daily and also keep a running log of such materials.

Hand in tools for calibration and pick up.

Worked with hazmat under supervision.

Kept a computerized running log of consumable materials used on a daily basis.

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