Customer Service Administrative Assistant
Resume:
EMMANUELLA OWOLABI
**** ***** ******, ***, *****, NY 10469
************@*****.***
Resourceful Executive Assistant adept at coordinating international travel, organizing large scale meetings, and managing third-party vendors. Highly self-motivated with a solid work ethic. Skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs.
PROFESSIONAL EXPERIENCE
CROWN SECURITY LLC Bronx, NY
Executive Assistant April 2009 – December 2016
Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers
Trained 2 administrative assistants during a period of company expansion to ensure attention to detail and adherence to company policy
Responsible for task delegation and professional development of 50 team members
Maintain utmost discretion when dealing with sensitive topics
Manage travel and expense reports for department team members
URBAN HEALTH PLAN INC Bronx, NY
Administrative Assistant Intern January 2014 – August 2014
Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management
Opened, sorted, and distributed incoming messages and correspondence
Purchased and maintained office supply inventories, and being careful to adhere to budgeting practices
Greeted visitors and determined to whom and when they could speak with specific individuals
Recorded, transcribed and distributed minutes of meetings
EDUCATION
CITY UNIVERSITY OF New York LEHMAN COLLEGE Bronx, NY
Bachelor of Science in Health Service Administration, September 2014
Graduated Cum Laude
GPA – 3.4
LEARN TEFL London, U.K
● Teaching English as a Foreign Language Certificate April 2015
NEW YORK STATE DEPT. OF EDUCATION October 2016
● Teacher Assistant Certificate
SKILLS
● Customer service ● Record maintenance ● MS Office: Word, Excel and PowerPoint
● Letter drafting ● Events coordination ● Staff training
● Correspondence handling ● Travel arrangements ● Meeting minutes
● Multicultural interaction ● Office procedures ● Supplies management
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