Manager Sales
Resume:
“AJ” ODUNAYO AJAYI
PHONE: 832-***-**** EMAIL: *******.********@*****.***
HOUSTON, TEXAS. 77099
EXPERIENCE SUMMARY
ACCOMPLISHED AND PROVEN BUSINESS SALES MANAGER WITH SOLID NEGOTIATING, ANALYTICAL, AND COMMUNICATION SKILLS GAINED FROM OVER 8 YEARS IN THE INDUSTRY. KNOWS HOW TO BECOME AN INDISPENSIBLE RESOURCE TO CUSTOMERS, EMPLOYER & COWORKERS.
PROFESSIONAL EXPERIENCE
DEC 2016 TILL DATE CHASE BANK-HWY 6 & W AIRPORT SUGARLAND BRANCH HOUSTON
RELATIONSHIP BANKER (SERIES 6, 63 & LIFE INSURANCE LICENSED)
• Managing assigned customers and proactively meeting with them - in person and over the phone - to build lasting relationships
• Discovering financial needs and tailor product and service recommendations
• Partnering with Specialists (Financial Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs
DEC 2015 – DEC 2016 WELLS FARGO BANK-WESTHEIMER BRANCH HOUSTON
PERSONAL BANKER
• ASSESS FINANCIAL NEEDS & MATCH TO PRODUCTS
• SELL RETAIL BANKING PRODUCTS AND SERVICES TO CUSTOMERS AND PROSPECTS
• MANAGES CUSTOMER PORTFOLIO, SERVICES RELATIONSHIPS AND CROSS-SELLS ALL PRODUCTS AND SERVICES. PROVIDES BROAD BASE OF FINANCIAL AND CREDIT SERVICES WITH THE GOALS OF ACQUIRING 100% OF THE CUSTOMERS' BUSINESS.
• DEVELOPS AND MAINTAINS RELATIONSHIPS WITH PARTNERS TO MAXIMIZE SALES OPPORTUNITIES AND ACHIEVE MINIMUM SALES STANDARDS.
• USE PROFILING ANALYSIS TOOLS TO IDENTIFY CROSS SELL OPPORTUNITIES AND MAKES OUTBOUND SALES CALLS TYPICALLY BY PHONE TO INCREASE PRODUCT PER CUSTOMER RATIO. SOMETIMES HANDLE CASH TRANSACTIONS AND SERVICE-RELATED TASKS.
2014 – NOV 2015 UNITED BANK FOR AFRICA PLC (UBA) LAGOS STATE NIGERIA
BRANCH MANAGER -COMMERCIAL AND LARGE RETAIL BANKING GROUP
ACHIEVEMENTS: I initiated the strategies with the help of my team in 2015 to grow the Demand Deposit and Purchased Funds(saving & time deposit) by N678m and N798m respectively, which represents 101% and 57% growth over 2014 and also our purchased fund growth represented 26% of the region consisting over over branches for 2015. This performance made my branch the Business Office with the highest Demand Deposit & Purchased fund growth in Lagos Mainland 3 in 2015.
JOB SUMMARY – ENSURE EXCELLENT CUSTOMER SERVICES TO DIFFERENT STRATA OF CLIENTS
• FOLLOW THE ESTABLISHED POLICIES IN ACCORDANCE WITH THE BANK AND THE SUPERVISOR’S DIRECTION
• ACCOUNTABLE FOR THE PERSONAL ACHIEVEMENT OF MONTHLY NEW ACCOUNT PRODUCTION AS ASSIGNED BY UPPER MANAGEMENT
• HANDLING INTERNATIONAL TRADE TRANSACTIONS- LETTERS OF CREDIT
• PROCESSING CREDIT FACILITIES, MONITORING AND MANAGEMENT
• MAINTAIN ADMINISTRATIVE STAFF BY RECRUITING, SELECTING, ORIENTING, AND TRAINING EMPLOYEES; MAINTAINING A SAFE AND SECURE WORK ENVIRONMENT; DEVELOPING PERSONAL GROWTH OPPORTUNITIES.
• ACCOMPLISH STAFF RESULTS BY COMMUNICATING JOB EXPECTATIONS; PLANNING, MONITORING, AND APPRAISING JOB RESULTS; COACHING, COUNSELING, AND DISCIPLINING EMPLOYEES; INITIATING, COORDINATING, AND ENFORCING SYSTEMS, POLICIES, AND PROCEDURES.
• ACHIEVE FINANCIAL OBJECTIVES BY ANTICIPATING REQUIREMENTS; SUBMITTING INFORMATION FOR BUDGET PREPARATION; SCHEDULING EXPENDITURES; MONITORING COSTS; ANALYZING VARIANCES.
• MAINTAIN CONTINUITY AMONG CORPORATE, DIVISION, AND LOCAL WORK TEAMS BY DOCUMENTING AND COMMUNICATING ACTIONS, IRREGULARITIES, AND CONTINUING NEEDS.
• MAINTAIN PROFESSIONAL AND TECHNICAL KNOWLEDGE BY ATTENDING EDUCATIONAL WORKSHOPS; BENCHMARKING PROFESSIONAL STANDARDS; REVIEWING PROFESSIONAL PUBLICATIONS; ESTABLISHING PERSONAL NETWORKS.
• EXHIBIT OWNERSHIP OF KYC/AML EXPERIENCE AND FRAUD DETECTION AT BRANCH LEVEL
• ENSURE KYC/AML DELIVERABLES ARE MET
• DEMONSTRATE ONGOING UNDERSTANDING OF KYC/AML PROCESSES AMONG TEAM MEMBERS
• MANAGE OPERATIONAL RISK EFFECTIVELY THROUGH DILIGENT AWARENESS OF RISKS IN OUR PROCESSES
• ESCALATE APPROPRIATE RISK ITEMS AND DRIVE ISSUES TO CLOSURE MANAGE CUSTOMER RISK EFFECTIVELY BY SUPPORTING THE BANKERS IN CLIENT SELECTION PROCESS
2009 – 2014 GUARANTY TRUST BANK PLC (GTBANK) LAGOS STATE NIGERIA
COMMERCIAL BANKING GROUP
ACHIEVEMENTS: My team in GTBANK was awarded “Outstanding Achievement’’ trophy during our Monthly Performance Review and annual budget session for when we aggressively grew our deposit from N604m to N3.2Bn within a budget period. Also, we had one of the largest number of transaction for new International Foreign Trade.
JOB SUMMARY – CUSTOMER SATISFACTION, RETENTION, AND ACQUISITION
• ADVISING CLIENTS ON INVESTMENT OPTIONS
• DEPOSIT MOBILIZATION FROM NON-BANK FINACIAL INSTITUTIONS
• HANDLING INTERNATIONAL TRADE TRANSACTIONS- LETTERS OF CREDIT
• WORKS WITH RELATIONSHIP MANAGER TO MANAGE ASSIGNED CUSTOMER RELATIONSHIPS AND LOAN PORTFOLIOS. ASSISTS RELATIONSHIP MANAGER WITH IDENTIFYING PROSPECTS AND OPPORTUNITIES WITH EXISTING CLIENTS. ACCOMPANIES RELATIONSHIP MANAGER ON CUSTOMER/PROSPECT CALLS.
• PRIMARY UNDERWRITER OF CREDIT DISPLAYS FOR EXISTING LOANS (ANNUAL REVIEWS) AND NEW DEALS. UNDERWRITES AND PREPARES CREDIT REQUEST.
• SPREADS AND/OR ANALYZES FINANCIAL STATEMENTS OF POTENTIAL AND EXISTING CUSTOMERS UTILIZING THE BANK’S ACCEPTED ANALYTICAL CREDIT CRITERIA.
• PREPARES AND/OR OVERSEES THE PREPARATION OF LOAN APPLICATIONS AND SUPPORTING DOCUMENTS AND LOAN INFORMATION SHEETS FOR NEW AND EXISTING ACCOUNTS TO INCLUDE THE ORDERING AND REVIEWING OF APPRAISALS AND ENVIRONMENTAL REPORTS AS REQUIRED. OVERSEES PREPARATION OF COLLATERAL AND LOAN DOCUMENTATION. WORKS WITH LOAN ADMINISTRATION AND ATTORNEYS TO CLOSE NEW LOANS AND SET UP AND MAINTAIN CREDIT FILES.
• WORKS WITH RELATIONSHIP MANAGER IN MONITORING CUSTOMER ACCOUNTS AND LOAN PORTFOLIOS TO DETECT CHANGES THAT MIGHT AFFECT THEIR CREDIT STANDING. CONDUCTS CREDIT INVESTIGATIONS WHEN NECESSARY. UPDATES TRENDING REPORTS AND MAKES RECOMMENDATIONS TO RELATIONSHIP MANAGER FOR APPROVALS AND/OR CHANGES TO NEW OR EXISTING CREDIT LINES. UTILIZES TREND REPORTS TO IDENTIFY DETERIORATION OR IMPROVEMENT IN RISK FACTORS WHICH MIGHT AFFECT A CUSTOMER’S RATING.
• MONITORS COMPLIANCE WITH LOAN AGREEMENT COVENANTS AND REPORTING REQUIREMENTS.
• INTERACTS WITH CLIENTS/PROSPECTS. ACTS AS LIAISON BETWEEN RELATIONSHIP MANAGER AND OTHER DEPARTMENTS, AS REQUIRED. PROVIDE BACKUP TO CLIENT/PROSPECT
2008 - 2009 GENERAL HOSPITAL LAGOS STATE NIGERIA
LABORATORY JOB SUMMARY- LABORATORY TECHNCIAN
EDUCATION
2003-2007 BOWEN UNIVERISTY
BACHELOR OF SCIENCE (HONS) MICROBIOLOGY
COMPUTER LITERACY
PROFICIENCY IN MICROSOFT OFFICE SUITE, FINNACLE, BASIS, EDITING SOFTWARES
TRAINING IN CREDIT SCHOOL, PERSUASION & NEGOTIATION SKILLS, COMMUNICATION AND PRESENTATION SKILLS
PERSONAL ATTRIBUTES
CREATIVE PROFESSIONAL WITH DIVERSE EXPERIENCE, KNOWN FOR HIGH STANDARDS, THE ABILITY
TO MEET DEADLINES, AND SURPASS TARGETED SALES ALONG WITH TEAM MEMBERS
REFERENCES
AVAILABLE ON REQUEST
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