Cira Calabrese
Tappan, NY *****
845-***-**** cell 845-***-****
Email: ac1l2e@r.postjobfree.com
VOLKSWAGEN CREDIT INC. Woodcliff Lake, NJ June 25 2007 - Present
Assistant to Region Vice President
oHandled all travel arrangements and submission of Expenses utilizing Concur
oKept lines of communication open between Vice President and all Field and Staff employees
oPrepared emails and letters of correspondence to Dealers, Office staff and Field Staff
oScheduled all calendar events
oArranged all Vice President dinner meetings and Region meeting dinners
oAssisted in answering incoming calls
oArranged and Coordinated all meeting planning
Bi-Yearly Staff Region Meetings (onsite and offsite)
Dealer Meetings
Region Holiday Party
Sales Coordinator
oAssisted Field Sales Representatives
oCreated and ran reports for Vice President and Field Sales Staff with the use of Salesforce and Business Objects
oPromoted Sales Activities
oActed as a liaison between Field Sales Representatives and Dealers
oFollowed up on phone calls on behalf of Field Sales Staff
oOrganized and developed Sales Promotion Materials and Communication
oProcessed purchase requisitions, invoices and tracked department budget and resolved discrepancies with Accounts Payable as required
Communication Coordinator
oPrepared and maintained various Region lists
oMaintained Dealer Retail and Wholesale contact list
oCoordinated and complied with all Phone & IT issues-(worked as IT troubleshooter)
oContact person for VWoA Security within the Volkswagen Group suites during and after work hours
oInitiated process for new employees or re-located Field Personal with ordering all computers, laptops, monitors, docking stations and cell phones, & company cars
oCoordinated Medical Biometric Screening for all Field and Staff employees of Region office on a yearly basis
Region Operations Analyst Assistant
oProcessed Electronic Funds Transfer payments and flooring request
oAssisted with Wholesale Dealers takeovers and take outs
oCoordinated Wholesale documentation for Dealership takeovers and Line increases
oHandled all Dealer floor plan transfers of inventory
oSupported Area Dealers by providing Dealer refunds, VIN corrections, addressed questions/issues with Dealer Access System and error correction (payments, VINs and loans)
ASTON MARTIN NA, Mahwah, NJ June 2005 to June 2007 (Contract employee)
Administrative/Sales Distribution Coordinator
General office Administrative tasks: answering phones, preparing letters, scheduling meetings, managing calendars, distribution of mail and faxes
Administered vehicle importation process, liaising with brokers and retailers to ensure on-time error free delivery of vehicles
Manually typed all invoices and Manufacturers Certificates of Origins for vehicles ordered by retailers
Monitored payment detail database, identify and process irregularities appropriately
Maintained monthly Build and Pre-Owned RDR data, ensuring accurate tracking and reporting of sales
Provided business support services to Aston Martin Mahwah Staff
Processed paperwork with the Department of Motor Vehicles with regard to ownership change and branding of titles
CONTRACT EMPLOYEE FROM 2002-2007 DETAILS AVAILABLE UPON REQUEST
BMW NA,
Mercedes Benz NA
Jaguar Land Rover NA
VOLVO CARS OF NORTH AMERICA Rockleigh, NJ February 1994 - September 2001
Corporate Fleet Coordinator
oHandled the sale of all company turned in vehicles and employees off lease vehicles
to employees and their families and VIP’s.
Administrative Assistant
oHandled all administrative work for the Region Auction Manager
AWARDS
Recipient of four Volvo Bravo Awards for exemplary performance
EDUCATION
Associate in Applied Science Degree Candidate in Nursing, Rockland Community College Suffern, NY
Office Skills Certification, Rockland Community College, Suffern, NY
PROFESSIONAL DEVELOPMENT
Volkswagen Credit Inc. Training, Salesforce Training, Business Objects, Concur
Volvo Environment Training, Memo for Windows, Retailer Master Training
Microsoft Excel. Access, Windows, Launch Training and Time Management
Microsoft Word, Power Point, Outlook and Lotus Notes
Letters of Recommendation will be furnished upon request