Product Manager
Resume:
Antreev Gill
Product Manager
********@*****.***
An energetic Product Manager, passionate for conceiving, designing, building and delivering products that engage and grow an audience. A self-starter and a strong team player who is adept at developing products based on strategic priori- ties, customer feedback, market research, trends and analytics. Passionate about utilizing qualitative, and quantitative data to uncover customer needs that matter, and collaborate with engineering teams to build great software solutions to delight customers. Extensive experience in creating customer cen- tric solutions in areas - e-commerce, payments, checkout, cash management, order management, banking etc. Balancing stakeholder expectations while working with a cross-functional team of UI/UX, Engineering, QA, Operations and Business Development in order to ship quality software products under the constraints of time and cost. MAJOR ACCOMPLISHMENTS
Successful Product management; led the concept for launching SaaS application for a new product (also for Android and IOS). Collaborated with customers, customer facing teams, sales, marketing, management and analysts to define the market requirements, go live sequence, MVP and roadmap. Created User Stories, UI specs, wireframes and provided direction to high performance team of UI developers to ensure best in class user experience. Closely monitored competition and analyzed gaps and trends.
Created Governance framework; set up a project governance framework and reporting dashboard for evalu- ating the technical health and readiness of projects across business unit. Also, defined handoff criteria between technical group and business units. This process brought clarity to roles and responsibilities thereby enhancing productivity.
Led innovation team for BFSI products; led the team for creating solution accelerators in the banking & fi- nancial services and insurance clients. Created innovative product features in areas of social analytics, auto- mated wealth management, real time marketing, enterprise resource planning.
Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solu- tions to drive process improvements, competitive advantage and bottom-line gains. Skills Summary
Data analysis tools: SQL, Oracle Business Intelligence Enterprise Edition (OBIEE), Tableau, Google Analytics PM tools: JIRA, Trello, Asana, Visual Studio Team Services, Microsoft Projects, Team Foundation Server, ProdPad UI/UX Tools: MS Visio, AxShare, Balsamiq
A/B Testing: Optimizely, Visual Website Optimizer (VWO) Release management: GitHub + Jenkins, MS Azure, AWS Product Management Product Lifecycle Value-Added Leadership Product Strategy, Road-Map,
Consumer Centric Design, Cus-
tomer Engagement
Hands on with entire Product Devel-
opment Life Cycle (Research, Plan,
Build, Refine & Retire).
Agile Coach/Scrum Master
Active member of PMO
Market Research, Data Analysis,
Sales Training
Well versed with Agile (Kanban,
Scrum) and Waterfall.
Team Building & Mentoring
Stakeholder management and
business process Improvement
Create and sustain Product Backlog,
Costing & Budgeting
Relationship Building and Enhanc-
ing
Mentoring & Training with
excellent presentation skills
Project Scheduling / Testing / A/B test-
ing / Rollout / Support
Business & IT Planning, Vendor
Management
CAREER PROGRESSION
Since 04.2016 Product Manager, Medullus Systems (New York, NY)
• Product Management: Leading product development for a SaaS based tool for buying groups. Product is a trans- formative B2B SaaS application for, members & vendors with an integrated admin panel, social networking features, content management system, a CRM, and a mobile app. The product is a result of my quantitative market analysis, direct engagement with end users to understand business needs and leading the product development.
• Documented Business Rules and Dictionary for Business Process Analysis Document.
• Strategize and execute cross-platform product roadmaps with iOS and web counterparts
• Performed rapid prototyping and user testing to identify core value propositions and design minimum viable products for clients
• Leverage analytics, A/B testing and user testing to define feature backlogs and launch target- ed marketing campaigns.
• Stakeholder Management: As a detail oriented individual with a passion for excellence, I am adept at listening to clients’ needs, then analyzing and implementing the best designed solu- tion.
Business Process Enhancement: Optimize business processes by liaising with cross-func- tional teams (Process Owners, Engineers, 3rd party vendors, sales) to understand pain points, gather requirements and deliver custom solutions
• Team Collaboration: Coordinating and managing meetings like daily stand-ups, sprint/release planning, review, retrospective.
• Client Expectations’ Management: Manage customer support and operations, drive the compliance of SLAs and make strategies to overcome non- compliance 01.2015 – 11.2015 Product Manager / Lead Consultant, Nagarro Software (Gurgaon, India)
• Worked as product management consultant with one of the largest bank in North Europe, im- plementing a centralized pricing engine for all locations. Defined project requirements by iden- tifying project milestones, phases, and elements; forming project teams; establishing project budget. Defined product features and established relationships with external partners and key stakeholders.
• Managed the launch of consolidated data center utilized by multiple bank branches in Nordic Region.
• Led product strategy and definition of platform business models comprising native iOS and Android apps, responsive websites, admin portals and cloud backends.
• Business consultant for solution accelerators in the banking for Wealth Management and in- surance domain in areas like social analytics, robo advisor and real-time marketing.
• Provided sales support by creating sales collaterals like blogs, whitepapers and articles, con- ducting webinars and delivering training sessions in banking.
• Led the setup of Omni channel platform for leading Nordic bank, resulting in 55% increase in customer satisfaction.
07.2009 – 12.2014 Product Manager /Senior Business Analyst, Royal Bank of Scotland (India, London)
• Lead and control change management projects pertaining to RBS Wealth Management and Liquidity Management Services. Led the development of Cash and liquidity management product for large corporates within RBS.
• Stakeholder Management: My work has always involved extensive client/stakeholder man- agement skills. Apart from handling client relations, my stint in business development has honed me as a confident networker and initiator of lasting business relationships.
• Process Defining and Implementation: Led multiple process visioning and consensus build- ing workshops with key executives (e.g. global business process owners) to gather require- ments and get their buy-in for the proposed solution.
• People Management: Collaborated with the development/operations team to understand technical\operational issues and provide with solutions\workarounds for resolution. Performed a variety of other duties as assigned.
• Risk Management: Maintained the RAID and decision logs. Communicated status and issues effectively to project teams and senior management. 12.2007 – 07.2009 Business Analyst, Impetus Technologies (India, San Mateo)
• Worked for D&B on their credit risk management product DNBi. Liaised with Business Owners to gather requirements for creating an application to provide up-to-date DUNSRightTM infor- mation, and enable comprehensive monitoring and credit portfolio analysis of over 120 million companies in the D&B global database.
• Engaged in Business Development through demonstrations and presentations to prospective clients
12.2006 – 11.2007 Business Analyst, WNS (India, Tucson, Arizona)
• Key contributor in developing and delivering the escrow and title management solution for one of the largest privately held mortgage firm in the U.S. 01.2005 – 11.2006 Team Lead, Sebiz Infotec Ltd. (India, Rochester, New York)
• Worked as Business Development Team Lead and Business Analyst (Retail / Logistics and Insurance) domain. Led a team of 10-12 business development executive and associate busi- ness analysts.
• Responsible for entire web development acquisitions and estimation of the acquired projects. Achieved and exceeded quarterly sales target ($5 MM) 12.2003-12.2004 Business Development, SmartData Enterprises India (P) Ltd
• Meeting online sales targets while generating business leads and preparing proposal for clients by understanding and documenting business requirements
• Bridging the knowledge gap between the client and technical developers
• Planning & execution of development activities such as detailed design documents draw time and cost estimates.
EDUCATION
2001-2004 Masters in Computer Applications – with Distinction 1999-2001 Bachelors of Economics
2017 Professional Scrum Master (PSM I)
OTHER INTERESTS AND ACHIEVEMENT
• Won best employee of Quarter/Year and Certificate of recognition with companies worked.
• Participated and won various state level debates, creative writing competitions and declamation contests.
Contact this candidate