District Operations Manager/Customer Service Manager

Brenda Heim

*************@*****.*** 414-***-**** Greenfield, WI

QUALIFICATIONS

Management Microsoft Office Customer Service Team Building Employee Relations Inventory Control Strategic Planning Training Disciplinary Procedures Payroll Conflict Resolution

PROFESSIONAL EXPERIENCE

District Manager

CleanPower LLC 1999-2017

Manage 94 accounts, 212 field employees, and five managers

Skilled at conflict resolution and managing customer and employee relations

Control supply and labor budgets

Perform employee appraisals, discipline, and termination

Manage and control cross profit

Re-engineer facility budget hours and wages

Assist with new facility proposals and start ups

Chemical, supply, and equipment ordering

Maintain accounts and revenue

Sell extra jobs for added revenue

Maintain and complete payroll

Childcare 1994-1999

Care for my small children

Executive Assistant Manager

Walgreens 1980-1983

Cash Management

Customer Service

Hire and supervise staff

Maintain and complete

Stock/Inventory/Order

Staff scheduling

Open, close, and maintain store alarm

EDUCATION

New Berlin West High School 1979-1983

AWARDS

Customer Service

*Outstanding customer service and dedication in the work place*

CERTIFICATION/LICENSES

CPR

RBSM, Registered Building Services Manager

IICRC, Institute of Inspection Cleaning and Restoration Certification

Contact this candidate