Manager Account Executive

**** ******* ***.

Carrollton, TX *****

Phone 432-***-****

Fax 432-***-****

E-mail ****@***.***

Cruz Ernesto Carrasco

Objective

Employment with a company that can use my experience & knowledge for its best interests. To continue to grow in knowledge & statute within the company.

Courses and Certifications

ASPS Avaya IP Office Deployment Certification

ACSS Avaya IP Office Platform Certification

Avaya 2S000150 Small and MidMarket Communicaitons – IP Office – Endpoint Training

Avaya 4601W Avaya IP Office Platform – Components Training

Avaya 4602W Avaya IP Office Platform – Editions Training

Professional experience

2000 – Present Complete Communications Co. Carrollton, TX / Midland, TX

Owner / Salesman / Engineer

As an Authorized Avaya Communications Business Partner we are responsible for selling communications equipment as well as the configuration, installation, maintenance & upgrading of equipment.

Responsibilities include:

Organization of installations with business management, scheduling technicians, contractors & subcontracting of all labor required before, during and after installation.

Programming of all switches. Including Partner/Partner ACS, Merlin Legend, Merlin Magix, IP Office & Definity Communications Systems.

Work with telecom companies to configure customer side D MARK equipment

Troubleshooting of communication issues

1994 – 2000 Telecom Unlimited Midland, TX

Sales Agent/Account Executive/Territory Manager

Sales Agent/Account Executive from 1994-1997 - This consisted of selling AT&T/Lucent Technologies/Avaya Communications Equipment. Maintaining a monthly/yearly dollar & unit quota.

Territory Manager from 1997-2000 – This consisted of selling communications equipment as well as the configuration, installation, maintenance & upgrading of such equipment. Arraigning installations with end users, lining up of technicians, contractors & subcontracting of all labor. Programming of all systems installed in my territory & many outside my territory when necessary. This included Partner/Partner ACS, Merlin Legend, Merlin Magix & Definity Communications Systems.

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