Sales Manager
Resume:
Adriana Aladin
Hackensack NJ, 07601
*************@*****.***
Professional Summary
Skilled Store & Department Manager who is able to balance the needs of a company with the necessity or desire of increasing sales. Adept at maintaining a highly-trained staff, creating effective channels of communication with all departments within the company, and innovating new ways to improve Business-to-Customer interactions. Skills
- Solid work Ethic - Conflict resolution
- Commitment to a project - Willingness to learn
- Strong interpersonal skills - Responsible & trustworthy
- Analytical problem solver - Positive & decisive
- Communication & listening skills - Adaptability & flexibility
- Firm leadership, motivation, & team-working - Feedback and follow up Experience
AUGUST 2016 - PRESENT
R-Wireless, Ramsey NJ - Store Manager
● Supervised team of 4 sales associates
● Supported the sales team in writing proposals and closing contracts
● Maintained knowledge of current sales and promotions, policies regarding payment and exchanges
● Built relationships with customers and the community to establish long term business growth
JUNE 2016 - JULY 2016
Wireless Depot, Parsippany NJ - Assistant Store Manager
● Supervised team of 4 sales associates
● Promptly resolved all customers requests, questions and complaints
● Attended sales training camp and applied best leadership practices to the company 2
SEPTEMBER 2015 - JUNE 2016
The Cellular Connection, Elmwood Park NJ - Store Manager
● Training all incoming sales team member as well as new managers
● Supervised team of 4 sales associates
● Contacted customers by phone and email in response to inquiries OCTOBER 2011 - SEPTEMBER 2015
We R Wireless, Elmwood Park NJ - Store Manager
● Supervised team of 4 sales associates
● Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
● Built relationships with customers and the community to establish long term business growth
DECEMBER 2006 - OCTOBER 2011
Above All Wireless, Elmwood Park NJ - Owner/Authorized Agent
● Process day to day sales, operating and managing the store
● Built relationships with customers and the community to establish long term business growth
● Maintaining accurate entry ledger, reconciliation of inventory and file quarterly tax returns
SEPTEMBER 2001 - JUNE 2006
Bank of America, New York City NY - AVP Senior Compliance Officer
● Ensuring processes and procedures are adequate to meet regulatory requirements
● Being the principal point of contact for any government investigations
● Daily research of domestic and international transaction
● Propose closing accounts based on research findings
● Developing effective lines of communications between different teams
● Ensuring processes and procedures are adequate to meet regulatory requirements
● Proactively driving results on compliance issues APRIL 1999 - AUGUST 2001
Lehman Brothers, Jersey City NJ - Accounts Payable Manager
● Created several accounts payable policies that saved the company thousands of dollars
● Insisted that the company maintain the highest possible credit rating with vendors
● Leading component of the management team that negotiated several purchasing agreements arrangements as well as recurring payments 3
AUGUST 1994 - MARCH 1999
Credit Suisse First Boston, New York City NY - Accounts Payable Supervisor
● Responsible for maintaining payment schedule that kept vendors happy but also sustained company cash flow
● Enhanced the purchasing policies and helped to create innovative ways to save the company money
● Daily accounts reconciliation and monthly management reporting SEPTEMBER 1989 - SEPTEMBER 1994
Fuji Bank, New York City NY - General Affairs Supervisor
● Responsible for coordination vendors payment coming from all branches
● In charge of submitting proper documentation to INS for Bank Officers coming from Japan
● Responsible for coordinating relocation schedule, payments to landlords, utilities
● Interviewing candidates for several positions in the bank and referred for second interview if qualified
Education
University of Bucharest - Bucharest, Romania - Master's Degree of Arts & Literature Certifications
● International Anti Money Laundering - New York, NY
● Several continuing education certifications in multiple areas of banking expertise
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