Administrative Assistant, Receptionist

CYNTHIA LUCE MILENDER

203-***-****

*************@*****.***

linkedin.com/in/cynthia-luce-milender

ADMINISTRATIVE ASSISTANT, RECEPTIONIST, CLIENT SERVICE PROFESSIONAL Exceptional communicator with track record of superior client service. Broad background in financial services, media sales and real estate environments. Reputation for courtesy, discretion, responsiveness, attention to detail, and follow-through. Able to focus, prioritize, and deliver on multiple tasks and deadlines. Expertise in building long-term client and partner relationships based on mutual trust. EXPERIENCE

Receptionist, Commonfund, 15 Old Danbury Road, Wilton, CT 068**-****-**** Role was to provide administrative assistance in the Human Resources department in addition to front desk duties. Contacting and coordinating scheduling for interview candidates; editing, updating and distributing new employee handbooks; updating employee lists and employment agency databases, keeping track of employment anniversaries and implementing service award program. In addition, assisted marketing department with database updates, mailings, proofreading and editing. Initiated due- diligence background searches for our investment managers and risk department, and uploaded financial report files to our client reporting portal. Office Administrator & Receptionist, Frasier Enterprises, owner of Miracle-Ear franchises, Miracle-Ear Hearing Center, 346 Main Avenue, Norwalk, CT 068**-****-**** Managed day-to-day administrative functions: greeted customers, answered phones, scheduled appointments, verified insurance benefits, processed sales and payments, created weekly sales recaps, ordered office supplies, reconciled invoices. Assisted patients with hearing aid maintenance and care. Administrative Assistant & Receptionist, The Higgins Group, 278 Post Road, Westport, CT 06880 Regional Real Estate company, with 13 Fairfield County branches. 2009-2011 Greeted customers, managed phones, provided assistance to agents with marketing materials, entered and updated real estate listings in the Multiple Listing Service. Part-time contract work. Account Executive, Hearst Connecticut Media Group, 301 Merritt 7 Corp. Park, Norwalk, CT 06851 Brooks Community Newspapers, Minuteman Newspapers, Stamford Advocate 1996-2009 Developed and sustained strong client sales and service relationships in real estate and retail categories. Served as key liaison between client and production, identifying and developing creative solutions for both print and digital project challenges.Valued as trusted advisor for clients by understanding their business, providing consultative marketing support, and being responsive to their needs; received EDUCATION

Bachelor of Journalism, University of Missouri School of Journalism, Advertising Major Intermediate skills in MS Word, Excel, Outlook, PowerPoint; superior proofreading and editing skills Courses in design, photography, art, proofreading, editing; CT real estate license 1993-2011