CHERYL D. MONTGOMERY

***** ******* **** *** ******* Florida 32817

816-***-**** ac1kw4@r.postjobfree.com

PARALEGAL and/or LEGAL ASSISTANT

Law Firm Corporate Legal Department

Bank and Trust Offices Local, State, and Federal Government

Extensive experience in customer service, project administration, 2 years law office experience, paralegal, document control, administrative, and teaching. Skilled in the ability to support lawyers, performing specific and substantive legal work under the direction and supervision of an attorney. Perform legal tasks and other functions requiring a detailed understanding of the law. Communicate well, learn quickly, and able to work effectively and efficiently in a high-volume environment.

CORE COMPETENCIES

Interview clients and witnesses

E-filing

Draft court pleadings and legal documents

Assist in trial preparations

Perform legal research

E-Discovery

Research medical, police, and other records

EDUCATION

National American University Kansas City, MO

BACHELOR OF SCIENCE - PARALEGAL STUDIES June 2015

Internship: Carl W. Bussey & Associates

Metropolitan Community College, Longview Campus Lee's Summit, MO

ASSOCIATE OF ARTS Dec 1999

Professional Designation

Certified Nurse Assistant (CNA)

Substitute Teacher

EMPLOYMENT HISTORY

CARL W. BUSSEY & ASSOCIATES, Kansas City, MO 2014 - 2016

PARALEGAL

Support attorneys by performing legal and factual research in a general practice. Search records, identify relevant judicial decisions, statues, legal articles, codes, and other pertinent material, organize and analyze information, cross - check and validate information, and prepare written reports. Draft legal documents agreements, contracts, legal memorandum, declarations, and motions. Prepare correspondence, build and maintain databases and files. Review and update calendar of schedule hearings and trials. Performs any combination of following to ensure legal documents are properly proof read. Receptionist coverage, produce documents error free.

CHERYL D. MONTGOMERY

Résumé Page 2

EMPLOYMENT HISTORY

(Continued)

US BANCORP, Overland Park, KS 2015 - 2016

CUSTOMER SERVICE REPRESENTATIVE

Answer incoming calls and assist customers with questions and concerns related to the banking products. Properly diagnose customer needs and proactively educate them about the features, benefits, and services. Document required information via system applications. Technical proficiency: Orion & Siebel.

ALLSTATE INSURANCE, Overland Park, KS 2008 - 2015

CUSTOMER SERVICE REPRESENTATIVE

Maintain the National Flood Insurance Program (NFIP) and database. Manage customer experience to retain business with the highest degree of courtesy and professionalism, resolving customer issues with one call resolution. Administer business transactions, process changes to policies, and document customer requests. Communicate with customers and utilize web-based tools.

SIEMENS ENGINEERING ENERGY, Orlando, FL 2000 - 2006

PROJECT ADMINISTRATOR

Administered various projects in support of top management initiatives. Managed electronic order logical storage and control of technical and project documentation to include tracking documentation, preparing transmittals, and collecting/collating data. Reviewed contract project requirements, delivered matrix, and monitored all stakeholders.

Expedited closure of outstanding items for the Gas Combustion Turbines and Steam Turbines.

BURNS & McDONNELL, Kansas City, MO 1999 - 2000

DOCUMENT CONTROL SPECIALIST

Collected, maintained, and distributed all documents to define project configuration and control processes. Developed and maintained comprehensive filing system and computer database to include electronic order, logical storage and control, file index, and team memorandums.

CIVIC/COMMUNITY INVOLVEMENT

Urban Youth Center, Kansas City, MO

Orange County Bar Association, Orlando FL

Timber Lake Nursing Care, Kansas City, MO

Immediately Available

Self Relocate

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