CHERYL D. MONTGOMERY
***** ******* **** *** ******* Florida 32817
816-***-**** *********@*****.***
PARALEGAL and/or LEGAL ASSISTANT
Law Firm Corporate Legal Department
Bank and Trust Offices Local, State, and Federal Government
Extensive experience in customer service, project administration, 2 years law office experience, paralegal, document control, administrative, and teaching. Skilled in the ability to support lawyers, performing specific and substantive legal work under the direction and supervision of an attorney. Perform legal tasks and other functions requiring a detailed understanding of the law. Communicate well, learn quickly, and able to work effectively and efficiently in a high-volume environment.
CORE COMPETENCIES
Interview clients and witnesses
E-filing
Draft court pleadings and legal documents
Assist in trial preparations
Perform legal research
E-Discovery
Research medical, police, and other records
EDUCATION
National American University Kansas City, MO
BACHELOR OF SCIENCE - PARALEGAL STUDIES June 2015
Internship: Carl W. Bussey & Associates
Metropolitan Community College, Longview Campus Lee's Summit, MO
ASSOCIATE OF ARTS Dec 1999
Professional Designation
Certified Nurse Assistant (CNA)
Substitute Teacher
EMPLOYMENT HISTORY
CARL W. BUSSEY & ASSOCIATES, Kansas City, MO 2014 - 2016
PARALEGAL
Support attorneys by performing legal and factual research in a general practice. Search records, identify relevant judicial decisions, statues, legal articles, codes, and other pertinent material, organize and analyze information, cross - check and validate information, and prepare written reports. Draft legal documents agreements, contracts, legal memorandum, declarations, and motions. Prepare correspondence, build and maintain databases and files. Review and update calendar of schedule hearings and trials. Performs any combination of following to ensure legal documents are properly proof read. Receptionist coverage, produce documents error free.
CHERYL D. MONTGOMERY
Résumé Page 2
EMPLOYMENT HISTORY
(Continued)
US BANCORP, Overland Park, KS 2015 - 2016
CUSTOMER SERVICE REPRESENTATIVE
Answer incoming calls and assist customers with questions and concerns related to the banking products. Properly diagnose customer needs and proactively educate them about the features, benefits, and services. Document required information via system applications. Technical proficiency: Orion & Siebel.
ALLSTATE INSURANCE, Overland Park, KS 2008 - 2015
CUSTOMER SERVICE REPRESENTATIVE
Maintain the National Flood Insurance Program (NFIP) and database. Manage customer experience to retain business with the highest degree of courtesy and professionalism, resolving customer issues with one call resolution. Administer business transactions, process changes to policies, and document customer requests. Communicate with customers and utilize web-based tools.
SIEMENS ENGINEERING ENERGY, Orlando, FL 2000 - 2006
PROJECT ADMINISTRATOR
Administered various projects in support of top management initiatives. Managed electronic order logical storage and control of technical and project documentation to include tracking documentation, preparing transmittals, and collecting/collating data. Reviewed contract project requirements, delivered matrix, and monitored all stakeholders.
Expedited closure of outstanding items for the Gas Combustion Turbines and Steam Turbines.
BURNS & McDONNELL, Kansas City, MO 1999 - 2000
DOCUMENT CONTROL SPECIALIST
Collected, maintained, and distributed all documents to define project configuration and control processes. Developed and maintained comprehensive filing system and computer database to include electronic order, logical storage and control, file index, and team memorandums.
CIVIC/COMMUNITY INVOLVEMENT
Urban Youth Center, Kansas City, MO
Orange County Bar Association, Orlando FL
Timber Lake Nursing Care, Kansas City, MO
Immediately Available
Self Relocate