Customer Service Accounts Payable

Holli Martir

Virginia Beach, VA ***** 757-***-**** *********@*****.***

Accounting Specialist

Worked in a diverse range of accounting roles such as maintaining general ledger, financial reporting, analyzing, preparing and maintaining financial statements and records, performing audits, monitoring and processing payroll, managing long-term billing and collections, revenue and accounts payable functions. Demonstrated expertise managing fixed assets, assisting with monthly and year-end closing, preparing various reports and spreadsheets, reconciling accounts and collections. Exceptional interpersonal and human relations skills with internal audiences as well as external customers, excels at customer service and problem resolution, and has a devoted work ethic with uncompromised track record of honesty and integrity. Proven ability to supervise front-line employees in a customer service based setting, deliver accurate work and complete projects on schedule. Experienced with software such as: Excel, MS Word, Advantage Financial Management Systems, Cybersource, Parking Financial System, SunTrust, National Payment Solutions, WPS, T-2 Flex, Lotus 1-2-3, DOS 6.0, Juris, Practice Manager, Quickbooks, Mas 90, Mas 200 and AS 400.

Areas of Expertise & Technical Skills

General Ledger

Communication with Team

Customer Service Supervisor

Project Management Expertise

Data Management and Reporting

Payroll Administration

Manage Policies and Procedures

Data Accumulation, Reconciliation and Reporting

Management of Automated Reporting Systems

Reconciliation of Financials

Supervise Software Technology

Professional Experience

CITY OF NORFOLK, Norfolk, VA Present

Accountant III (Temp) Abacus

Daily breakdown Reports of Credit Card Reconciliations, Audit and approve Accounts Payable payments, Cash receipts, Journal Voucher Administrator (JVA), Preparing various spreadsheets reconciling accounts and collecting various payments. Reconciliation & data accumulation and reporting for parking tickets, monthly parking and residential parking activity as well as monthly billing of parking passes.

H & R BLOCK, Virginia Beach, VA January 2002-Present

Consulted with clients on tax preparation. Assisted in evaluation of liabilities and made recommendations for future year tax adjustments to achieve optimal savings. Counseled clients on financial planning long and short term, record keeping, and IRS rules and regulations as required. Interacted directly with IRS and managed conflict resolution on behalf of clients. Added duties included: assistance with company marketing, office management, and client solicitation. Also mentored new tax professionals to help assure the highest level of proficiency.

GLASSER & GLASSER, PLC, Norfolk, VA January 2011 – March 2015

Accounting Assistant

Performed bank reconciliations, balanced accounts, audited client billing and invoicing and performed data entry. Responsible for updating accounts receivable aging reports, billing, and invoicing. Worked in a cross-functional role to collaborate with team to help assure inter-departmental consistency and quality control.

HOLT DAYCARE, Virginia Beach, VA September 2008 – December 2010

Accounting Manager

Responsible for all accounts payable and business financial planning in collaboration with management. Performed duties including but not limited to bookkeeping, accounts receivable, reconciliation of bank statements and data entry into Quickbooks. Managed company taxes and record keeping. Supervised all financial aspects of the business.

HOME THEATERS DAS, Chesapeake, VA April 2008 – September 2008

Accounting Specialist

Created accurate billing and invoices outgoing to customers. Documented and recorded payments received, and posted these to Quickbooks with detailed aging. Sent out monthly statements to past due accounts. Interacted with team members to assure full integration of accounting with other departments.

PLASTIC SURGEONS OF HAMPTON ROADS, Norfolk, VA August 2005 – February 2007

Bookkeeper for Dr. Guy Trengove-Jones

Supervised all accounts payable, payroll, bank deposits, tracking of multiple bank accounts and reconciliations. Responsible for assuring that all accounts had funds available to all times to meet the needs of the practice. Worked closely with management in a cross-functional capacity to integrate bookkeeping with day to day operations. Routinely transferred funds to maintain stable accounts. Tracked and maintained petty cash.

JEWISH CHILD CARE ASSOCIATION, New York, NY March 2001 – November 2001

Accounting Assistant

Direct assistant to Vice President of Finance. Responsible for data analysis. Supervised and performed data entry into General Ledger, cash disbursements, bank records, and journal entries. Reported all financials to VP of Finance on a regular basis. Worked extensively with MS Excel, Lawson Accounting System, Unicare, Medicare and Family Live.

BOCK & STEINBERG, New York, NY January 1996 – March 2001

Accounting Assistant

Supervised general ledger, performed routine analysis, posting of journal entries, cash disbursements, bank reconciliations, bi-weekly payroll administration. Managed categorization of deductions for 401K, medical benefits, and classifications of salary categories. Responsible for petty cash, posting of cash receipts and bank deposits.

Education & Certifications

Associates Degree in Accounting, 1991

Bergen Community College, Paramus, NJ

Personal Achievements

Directly involved in building camp for mentally challenged children

Worked closely with Knights of Pythias in various financial management roles

Volunteer with Cub Scouts

Active supporter of St. Jude Hospital

Focused on raising my son from November 2001 – August 2005

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