Assistant Customer Service
Resume:
M.N. JAYAKUMAR
Jeeva Nagar, Mettupalayam Road
Odderpalayam, Annur Post
Coimbatore. 641 653.
Mobile: +91-994**-*****
Email: **.*************@*****.***
A challenging position, utilizing the abilities developed through my experience and education, both in Executive Secretary & in HR positions with the opportunity for professional growth based on performance & to achieve the goals with a positive attitude.
Over 7 years experience as an Executive Secretary – P.A to the Joint Managing Director in a leading Corporate Company. Also have over Six years of administrative & operational experience in the field of Logistics, Preparing Dockets, Invoices & Packing Lists, Export & Import Documentation for Cargo containers in the field of Shipping.
From Jan 2009 to Aug 2016 with Texmo Industries as a Personal Assistant to the Joint Managing Director. Company Brief: An ISO 9001 & ISO 14001 Certified Company – Manufacturing & Exports of Submersible Pumps
& Motors for Domestic & Industrial use.
Job Responsibilities:
1. Looked after all the appointments, Updating the Calendar & Organized the meetings on behalf of the Joint Managing Director.
2. Looked after all the official Emails, Faxes, Letters & Appointment Schedules etc. 3. Arranging the Weekly & Monthly Review Meetings & Follow-Up the concerned Team Members & Executives. 4. Management of Files & Records, Co-ordinate with Accounts team for Overseas Travel Insurances, Membership Renewals & Payments of Mobile, Credit Card bills, Air Travel & Hotel bills, etc. 5. Co-ordinate with the foreign suppliers regarding Orders, Payments & Organize their visits & meetings. 6. Good experience in arranging the Passports, Visas, Foreign Currencies, International & Domestic flight tickets
& International SIM Cards for MD & JMD. Train / Bus tickets for our Executives & Staff members. 7. Arrangement of remittance of fees for participating various Conferences, Seminars, Workshops & Exhibitions. 8. Hotel Bookings & Cab arrangements for the visitors & for all our Executives & Staff. 9. Handled subscription of memberships of Magazines, Hotels, Clubs and other Organizations. Maintained the data base of all Magazines receipts & circulate the magazines to all the concerned persons. 10. Organized “5S” meetings & gift distributions of being a “5S” committee member. 11. Handled special correspondence & maintained guest relations, including sending greeting cards during celebrations & Special occasions.
12. Co-ordinate with all teams & helped to finish the work on time. 13. Responsible for custodian confidential documents. 14. Ability to identify prioritize, complete & delegate tasks appropriately to meet deadlines. 15. Finding resumes & Conducted Interviews, Online tests for recruitments, online entries of ESI for all the employees. Recruitment & monitoring the attendance & Payroll in HR Department. 16. Looked after the Attendance & Salary Process of all Staff, Executives, Permanent Workmen, Securities, Drivers, Trainees & Contract Workers of around 1500 nos up to their full & final Settlement. 17. Successfully implemented the Library software & maintained the Library books in the Learning Zone.
From Dec 2007 to Dec 2008 in Veejay Lakshmi Engineering Works Pvt. Ltd, Coimbatore as a Junior Officer in Exports & Imports.
Company Brief: - A Public limited and “Star Export Trading House” status Company – Manufacturers & Exporters of Textile Machineries, Spare Parts for Textile Machineries. Also has a Garments division in Thekkampatti which exports to USA, Korea, South Africa & Canada.
Job Responsibilities:
1. Preparing Garments Invoices & Packing Lists & Other relevant documents and send them to the forwarding agents.
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CAREER OBJECTIVE:
RESUME
PROFESSIONAL SUMMARY:
2. Preparation of Letter of Credit & Telegraphic Transfer with Form A1. 3. Preparations of Bank Realization Certificates.
4. Preparations & Executions of Export Documents for every order. 5. Arranging shipments in liaison with the Buyers & Freight forwarders shipping lines. 6. Co-ordinate with all the 3 units including Garments division. 7. Preparing statements for AEPC for Export Performance Certificate. 8. Other relevant Bank responsibilities & replying all the email requisitions. 9. Co-ordination with Accounts department for payment to the freight forwarding agents.
From Jul 2003 to Jul 2007 in T. Yamaichi (Malaysia) Corporation, Sdn. Bhd., Malaysia as a Production Operator in Assembly Section & Office Assistant.
Company Brief: - An ISO 9001 & ISO 14001 Certified Japanese Company – Manufacturers & Exporters of Steel Accumulators & Pressed Spare Parts to Thailand & Japan. Job Responsibilities:
1. Production Operator cum Planner & Chasing the delivery schedules depend on customer requisitions. 2. Preparing daily Production report & Maintain the Pending Order Status. 3. Preparations of Dockets.
4. Preparation of Invoices & Packing Lists.
5. Preparation & Execution of Export Documents for every order. 6. Arrange shipments in liaison with the Buyers & Freight forwarders shipping lines. 7. Tracking the Cargo from Shipment until delivery to buyer. 8. Organize management Statistics.
9. Organizing the Safety Meetings & Seminars.
From Oct 2000 to Apr 2002 in India Trimmings Pvt, Ltd, Coimbatore as an Office Assistant. Company Brief: - An ISO 9001 & ISO 14001 Certified UK Company & 100% Export Oriented Unit (EOU) manufacturers & Exporters of Decorative Ornamental Trimmings like Tassels & Tiebacks to UK & USA. Job Responsibilities:
1. Looked after all the official emails & faxes.
2. Preparation of Invoices & Packing Lists.
3. Preparation & Execution of Export Documents cleared from the Central Excise & Customs department for every shipment.
4. Booking the shipment & follow up for stuffing.
5. Organized all the shipment details for the Forwarding Agencies. 6. Following Bill of Lading (B/L), Shipping Bills and documents to be received from the forwarders. 7. Co-ordinate with the Parent Company (British Trimmings Pvt, Ltd, UK & Conso Company, USA) and maintained the Order Status after every shipment.
8. Customer Service.
Standard School / College Year
Bsc. Computer Science
(Discontinued in 2nd Year)
Bharathiyar University, Coimbatore 1999 - 2001
Diploma in Electrical &
Electronics Engg.
Government Polytechnic, Coimbatore 1994 - 1997
Higher Secondary
Sri. K.K. Naidu Memorial Higher Secondary School,
Coimbatore
1992 - 1994
SSLC Government Higher Secondary School, Annur 1992 1. Knowledge of Auto CAD Level 1. (Preliminary Level). 2. Honors Diploma in NIIT, Coimbatore.
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EDUCATIONAL QUALIFICATION:
EXTRA QUALIFICATION:
Attended Seminars & Workshops on Corporate Training for Team Management & Communications Skills.
Attained Certification from National Institute of Information Technology (NIIT) for Quality Management & Personal Development.
Attended various Seminars on Industrial Safety, ISO 9001, ISO 14001 & various Exports Analysis Schemes.
Underwent training programs & workshops related to Personal Assistant & Executive Secretary.
MS OFFICE
INTERNET
NETWORK
IN HOUSE ERP SOFTWARES
EXECUTIVE SECRETARIALSHIP
ADMINISTRATIVE EXECUTIVE
PERSONAL / EXECUTIVE ASSISTANT TO HIGHER OFFICIALS
HUMAN RESOURCE
READING BOOKS
TRAVELLING
PLAYING CRICKET, VOLLEY BALL, BADMINTON & CHESS
READ : TAMIL & ENGLISH
WRITE : TAMIL & ENGLISH
SPEAK : TAMIL & ENGLISH
Came School First in Mathematics in SSLC.
Came School First in English in SSLC & Higher Secondary.
Inter Polytechnic, Coimbatore – Divisional Winners in Cricket. Name : M.N. Jayakumar
Gender : Male
Father’s Name : V.M. Sundaram (Adoptive Father)
Mother’s Name : Jaya Krishnan
Date of Birth : 10.05.1977
Marital Status : Married
Spouse’s Name : P. Kalaivani
Son’s Name : J. Roshan
Nationality : Indian
Passport Nr : N 6358802
I hereby declare that the above given information is true to the best of my knowledge & belief. DATE : / /2017 Yours faithfully,
PLACE : Coimbatore
(M.N. Jayakumar)
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EXTRA ACHIVEMENTS:
COMPUTER SKILLS:
FIELD OF INTEREST:
PERSONAL INTEREST:
LANGUAGES KNOWN:
AWARDS & ACHIEVEMENTS:
DECLARATION:
PEROSNAL DETAILS:
Contact this candidate