Esther Ama Bemah
Tampa- Florida, 33614
*************@*****.***
Objective: Seeking for a full time job in a company or agency, with a focus in customer service and client relations.
WORK EXPERIENCE
09/06/2016- 06/05/2017
Customer Service, OneTouch Direct- Tampa, Florida
●respond promptly to customer inquiries
●handle and resolve customer complaints
●obtain and evaluate all relevant information to handle product and service inquiries
●provide pricing and delivery information
●process orders, forms, applications and requests
●direct requests and unresolved issues to the designated resource
09/06/2015- 03/19/2016
Sales Associate, Marshalls– Tampa, Florida
●Maintaining inventory in the back
●Arranging inventory on the store floor
●Tagging merchandise
●Setting up promotional material and displays
●Replenishing inventory
●Reorganizing items
●Maintaining a neat and tidy store
07/19/2014-09/12/2016
Cashier, Burger King – Tampa, Florida
Greet customers and communicate with them with a view to determine their orders
• Take customers’ orders and punch them into the restaurant order database
• Ensure that correct order has been punched in
• Provide customers with information on daily specials and discount deals
• Take payments and tender change
• Process credit card payments and ensure that customers sign counter slips
• Ensure that the counter area is kept clean and organized at all times
EDUCATION
08/2012- 06/2016
High School Diploma, Chamberlain High School, Tampa, Florida
GPA: 4.5
Member of National Honor Society
Member of National BETA Club Chapter