Manda Hyrams Project Management l Operations l Administrative Support
Phone: 770-***-**** l E-mail: *.******@*****.***
Success-driven professional with 15+ years of progressive expertise in leadership and problem solving for both private and public sectors. Keen understanding of business priorities, genuine team player committed to managing operations and projects flawlessly while contributing to revenue producing activities. Cross-functional communicator, easily interfacing with high profile staff, vendors, and clients. Versatile, innovative, and loyal management professional able to see the “big picture” while staying on top of all the details. Recognized for consistent success in developing the processes and procedures to streamline operations and enhance revenue performance. Accomplishments include:
Driving force behind the successful start-up and mobilization of a project with the City of Atlanta Department of Watershed to include the creation of a joint venture with corporate partners. Established a project office, hired and developed operations procedures.
Stepped in and turned around an at risk $1.2M project by implementing new operational procedures and surpassing client expectations.
Turned around an inexperienced account management staff with no prior asset management experience into a top performing team.
Decreased operational costs by 10% by implementing new employee policies for reimbursable expenses.
HIGHLIGHTS OF QUALIFICAIONS
Project Management
Budgeting & Forecasting
Cost Accounting
Job Costing & Work-in-Progress
Financial Statement Preparation/Analysis
Organization, Time & Workflow Management
Procedure/Policy Development & Integration
Teambuilding & Staff Supervision
Cross-Functional Team Leadership
Operations Management & Support
TECHNICAL EXPERIENCE
Software/Databases: MS Office Including Word, Excel (Macros, Hyperlinks, Pivot Tables, Graphing/Charting, Forecasting, Linking Files, Formulas), MS Power Point, MS Access, MS Outlook, Access (Including Database Queries), MS Project, Microsoft Office Accounting, SharePoint, SAP, QuickBooks, ADP
PROFESSIONAL EXPERIENCE
KHD HUMBOLDT WEDAG INC. - Atlanta, GA Commercial Project Analyst, (Nov 2013 – Dec 2016)
Managed commercial issues with the client, suppliers, sub-contractors, sub-consultants and service providers toward optimal achievement of project objectives.
Supported the Project Manager both internally and externally as requested by the Company’s Executive Management.
Supported the Project Manager to set the project strategy, project procedures, project control systems, project co-ordination mechanisms, project quality plan, project budget and time baselines, and other project objectives.
Created delivery schedules acceptable to both the Company and our Customer.
Confirmed that the Project Management monthly reports were prepared, approved and issued to KHD Central Project Management Team and Executive Management.
Supported the presentation of the project status at each KHD project review, highlighting all areas of concern and the direction to improve the project execution.
Responsible for confirming that the project is executed in compliance with KHD procedures and guidelines.
Informed sales teams of any options or additional requirements requested by the Customer and assist where necessary to obtain new projects.
Confirmed that all contractual obligations and statutory requirements were met.
Continuously developed all project team members and ensured the work atmosphere was enjoyable and the team members were motivated.
Software used: SAP, Microsoft Office including Word, Excel, Access, PowerPoint, Visio and Outlook, Microsoft Project.
MANDA HYRAMS Project Management l Operations l Administrative Support PAGE 2 OF 2
WACHS WATER SERVICES ENGINEERING CONSULTING- Atlanta, GA Manager, (Feb 2009 – June 2013)
Allocated and managed budget of $28,964,143 for the City of Atlanta Valve and Hydrant Asset and Assessment Program.
Responsible for invoicing and billing the City of Atlanta and additional Project Clients and Vendors.
Evaluated and maintained contract performance and EEOC compliance with contracted obligations.
Procured supplies, equipment, services, and furnishings from government and non-government sources through new contracts, competitive bids and existing government contracts.
Responsible for budget and logistics of software integration for the City of Atlanta project and point of contact between company and software development team.
Developed and continuously updated policy and procedure manual for project. Responsible for researching and preparing specifications for products and equipment.
Monitored assigned tasks and keep the Project Manager abreast of all issues, concerns, and accomplishments.
Assisted in evaluation and solution of potential field problems, referring them to Project Manager.
Monitored, reviewed and edited payroll for accuracy for salaried and hourly employees.
Managed vendor and business partner relationships and acted as first point of contact for executive staff.
Inventory management (including transactions to assess receiving, storage, shipping, and inventory integrity).
Prepare monthly financial statements (including P&L, balance sheet, and statement of cash flows).
Software used: Microsoft Office including Word, Excel, Access, PowerPoint, Visio and Outlook, Microsoft Project, ArcGIS, ESRI, Maximo ERP System, QuickBooks and ADP.
COMPUCREDIT - Atlanta, GA Account Manager, (Aug 2006 – June 2008)
Excelled in account management, collections and administrative support with this financial firm.
Prepared monthly financial statements (including P&L, balance sheet, and statement of cash flows).
Performed monthly internal audits (ex: accounts payable, accounts receivable, credit card, and financial reports).
Responsible for accounts payable (match, batch, code) and receivables (post 80 payments/week).
Perform account maintenance, bankruptcy processing and deceased collection processing.
Conducted needs analysis for clients on a regular basis to evaluate clients demands and usage of their account.
Consistently exceeded sales goals, maintained 108% average status of corporate expectations.
Increased account base by 30%
Software used: Microsoft Office including Word, Excel, Access, PowerPoint and Outlook, TSYS, QuickBooks.
TOM WATERS PROPERTY MANAGEMENT LLC. - Atlanta, GA Operations Manager, (May 2002 – Jan 2006)
Acted as liaison between business owners and clients to ensure proper communication and direction of financial transaction.
Developed accounting, inventory and policy procedures for internal staff and external commercial properties.
Provided supervision, support and training to staff and new associates in office orientation, filing procedures, computer applications and court or permit requirements.
Responsible for month-end close process, including: balancing account schedules, purchase journals, journal entries, journal vouchers and the general ledger.
Performed multi-level analysis on final monthly financial numbers, which is used by upper management to determine company expansion and managerial promotion.
Interfaced with vendors to ensure all product inventories was ordered, delivered and appropriately price listed.
Software used: Microsoft Office (Word, Excel, PowerPoint and Access), QuickBooks, ADP, Paychex
EDUCATION & PROFESSIONAL DEVELOPMENT
BS in Human Environmental Sciences
University of Alabama Tuscaloosa, AL, May 2003
Certified Associates in Project Management, CAPM
Project Management Institute, Atlanta, GA
Licensed Water and Wastewater Distribution Operator
State of Georgia Notary Public