Manager Management

LUIS A. MARTINEZ

***** ********** ***** :: Beach Park, Illinois 60083 :: ************.***@*****.*** :: 773-***-****

IT Manager with international experience and the ability to enhance a wide range of IT environments. Success in analyzing technical environments and providing in-depth IT business solutions.

INFORMATION TECHNOLOGY MANAGER :: INTERNATIONAL MANAGEMENT :: NETWORK ENGINEERING AND MANAGEMENT

SUMMARY OF EXPERIENCE

Keller Graduate School of Management MBA graduate, and Masters in Information System Management with concentration in Information Security student.

IT Manager - Managed and implemented IT solutions for regional network infrastructure in NAFTA countries and Chile, S.A. for Freudenberg Household Products (FHP). Contributed in new data center design for new plant in Aurora, IL.

Managed schedules, costs, and IT talent for mission critical projects.

Network Manager - Managed network infrastructures and projects in Monterrey and Tijuana, MX for ALP Lighting Components, Inc. Contributed in new data center design for new plant in Monterrey, MX and oversaw its construction.

Network Systems Professional - Recommend, draft and implement solutions of network infrastructure and security level standards in accordance to company written policies, and industry best practices for Founders Insurance Co. Contributed to new data center design.

Advise IT manager on matters related to personal, network and systems management.

Provide direct support to IT Manager on current projects.

Mentor and guide team on daily tasks regarding helpdesk assignments

Advise and delegate project assignments to network group

Manage disaster recovery sessions at SunGard for Founders.

EDUCATION AND TRAINING

Master of Business Administration (MBA) Graduate and Master of Information Systems Management (MISM) Student – Keller Graduate School of Management, Lincolnshire, IL, 2009-2011

MCITP with Exchange 2007-Microtrain, Lombard, IL, June 2011

HP Education-Accelerated SAN Essentials, HP Education, Chicago, IL, April 2009

CCNA v2.0–CCNA Bootcamp 640-802, Skyline Advance Technology Services, Chicago, IL, October 2008

SAP SCM-630 Warehouse Management, MicroTek Oakbrook, Oakbrook, IL, June 2008

Microsoft Exchange Server 2007 Configuration Boot Camp, Global Knowledge, Chicago, IL, April 2008

Building Scalable Cisco Networks (BSCI), Global Knowledge, Chicago, IL, December 2004

CURRENTLY: Palo Alto Networks – Accredited Configuration Engineer (ACE) Training

CERTIFICATIONS/TECHNICAL SKILLS

Certifications

Microsoft Certified Systems Engineer (MCSE)

Cisco Certified Network Associate (CCNA)

Certified SonicWall Security Administrator (CSSA)

Certified Novell Administrator (CNA)

PROFESSIONAL EXPERIENCE

NETWORK SYSTEMS PROFESSIONAL 2011–Present

FOUNDERS INSURANCE, INC Des Plaines, IL

Founders Insurance Company is a multi-line, multi-state carrier, serving the insurance needs of independent insurance agents and their customers specializing in the writing of Non-Standard and Liquor Liability coverage.

Primary function is to analyze business processes that intertwine with current IT network systems and infrastructure. Recommend and draft solutions that addresses the needs for improvement and efficiency in our overall production environment that is dependent on IT synchrony.

Accomplishments

Recommended and designed a new network naming convention

Redesigned and re-structured Active Directory (AD)

Built virtual LAB emulating production environment for testing new solutions

Recommended, drafted and implemented a “Bridge Domain” concept and solution to address cross-domain authentication and PCI security concerns

Recommended, drafted and implemented Distributed File System (DFS) file server solution to address mapped drives and login scripts problems

Recommended, drafted and implemented virtualization solution for the company network infrastructure

o Implemented Hyper-V solution

o Implemented VMware solution

o Converted 95% of over 100 production physical servers to virtual servers

Recommended, drafted and implemented virtualization solution for our yearly Disaster Recovery (DR) sessions in SunGard.

o Successfully virtualized entire DR project that included 20% of our most critical production servers

Built new hybrid Lync environment

Analyzed current data backup state, recommended and implemented a new backup solution

Participated in company’s move and branch consolidation, and contributed in new data center design in 2012

Assisted in revamping Founders Insurance network security policies for PCI compliance.

Installed and configured company’s first SharePoint 2010 and Project Server 2010 servers

Installed and configured company’s first iSCSI SAN system.

Installed and configured three data warehouse and data mart systems

Recommended and built new virtualized development environment.

Built Exchange 2013 project lab

Migrated on premise mailboxes to O365

Upgraded all servers to Windows 2012 R2 for Founders

Created domain trust between Founders and parent company

Implemented Okta Single Sign On (SSO) for SSO experience with service providers applications

Assisted in building a hybrid solution and migrate Exchange 2007 to Exchange 2013 to Office 365 for Founders Insurance and parent company.

Participated in meetings regarding migration of Lotus Notes to Exchange 2013 to Office 365 for parent company

Integrated Microsoft System Center Manager 2012 into our production environment

Built Azure virtual machines servers to support Duck Creek project

Implemented, configure and manage Microsoft Azure Site Recovery (ASR) – STORSIMPLE

Participated in the Contact Center integration with SfB project

Built new hybrid Lync 2013/O365 SfB environment

Built SharePoint 2013 environment

Built and configured Veriato (formerly Corner Bowl, then Spector Soft) network monitoring

Assisted cutting over Cisco ASA 5505 firewalls to Palo Alto Networks firewalls.

Current Projects

Migrate on premise mailboxes to O365

Participate in designing and engineering discussions for a new hybrid Lync 2013 on premise solution

BCP – preparing for disaster recovery yearly session in SunGard for year 2017

Participating in preparation for company move 2017

New Data Center project

o Planning, Initiating design and architecture

Participate and support new Azure Duck Creek project.

Project to evaluate ASR as a DR solution

Reviewing and testing in new VEEAM cloud backup and DR solution

Reviewing Entrust security auditing tool for Active Directory

MASTER OF BUSINESS ADMINISTRATION (MBA) AND MASTER OF INFORMATION SYSTEMS MANAGEMENT (MISM) STUDENT 2009–2011

KELLER GRADUATE SCHOOL OF MANAGEMENT Lincolnshire, IL

Keller Graduate School of Management offers comprehensive areas of study to help students develop the expertise sought by many professionals and earn the valued credentials needed, along with flexible scheduling options to fit the students life.

MBA – Degree, December 2010. Study - comprehensive curriculum covering theoretical knowledge including corporate management practices and business enterprise integration. Build practical skills in the areas of analysis, communications, integration and teamwork.

Other On-going Studies

MISM (On-going) - Study - broad range of competencies to meet the business, management and technical demands of Information Systems field. Learning concepts and tools for system development, implementation, management and security, as well as examine database concepts, components and management issues.

IT MANAGER OF NETWORK AND SYSTEMS 2006–2009

FREUDENBERG HOUSEHOLD PRODUCTS (FHP) Northlake, IL

Freudenberg Household Products is one of the leading international manufacturers of brand cleaning articles and systems and laundry care products.

Primary functions are to analyze business processes of current state of local IT network systems and infrastructure, and those in NAFTA countries. Recommend and draft solutions that addresses the needs for improvement and efficiency in our overall production environment that are dependent on IT synchrony.

Accomplishments

Overall

Revamped data centers, upgraded network infrastructure, and restructured Active Directory and file server directory structure of US (Local), Mexico and Chile for global compliance

Participated in SAP conversion/migration and computer hardware rollout in preparation for SAP migration.

Spearheaded industry best practice enhancements through the implementation of a global helpdesk tool based on the IT Infrastructure Library (ITIL) framework and methodologies in the NAFTA region called Service Organization (ServO). Managed rollout and training.

Implemented RF solution for warehouse inventory control and integrated solution into global network and SAP Warehouse management database through SAP WEB server.

Develop Enterprise IT Project Plans and Budgets

Developed IT Operative Plan and Budget (CAPEX/OPEX) for the U.S. and assisted Mexico and Chile with their plans and budgets.

Developed Business Continuity Plan (BCP) for U.S.

IT Purchasing and Budget

Negotiated new voice, data, and mobile communications service contracts for the region.

Purchased all computer and network hardware for the region.

Staff Development

Hired new staff, identified deficiencies, and devised solutions for optimizing communications between the support area and end users.

MEXICO NETWORK MANAGER 2003–2006

A.L.P. LIGHTING COMPONENTS, INC Niles, IL

A.L.P. Lighting Components, Inc., is a leading global manufacturer of lighting components, offering a diverse line of products for lighting OEMs and the aftermarket.

Primary functions are to provide corporate level network administration support while managing the network operations in Mexico. Recommend and draft solutions that addresses the needs for improvement and efficiency in our overall production environment that are dependent on IT synchrony.

Accomplishments

Excellent record of job progression and promotion. (Corporate Network Administrator > Mexico Network Manager). Promoted to new position after demonstrating leadership in working with diverse cultures and languages.

Developed the organization’s technology roadmap for Mexico.

Successfully led the migration of Novell servers to Windows 2003 server in Tijuana, Mexico. Recommended and implemented new network backup and security systems.

Designed and managed new network infrastructure; and managed the construction project of new data center in Monterrey, Mexico.

ADDITIONAL EXPERIENCE

Systems Engineer, e-Swoosh.com, Rolling Meadows, IL 2001-2003

Network Administrator, Bridgeview Bank, Bridgeview, IL 1999-2001

Systems Administrator, World Travel Partners (now BCD Travel), Northbrook, IL 1999

Network Technician, HBOC/McKesson, 1998–1999, Skokie, IL

United States Air Force, Awarded, Achievement Medal, Honorable Discharge, 1988

EDUCATION

Master of Information Systems Management (MISM) – Network Security (On-going)

Keller Graduate School of Management of DeVry University Lincolnshire, Illinois

Master of Business Administration (MBA) - Information Systems 2010

Keller Graduate School of Management of DeVry University Lincolnshire, Illinois

Bachelors of Arts – Management 1988

Antioch College Yellow Springs, Ohio

SYSTEMS COMPETANCIES

Microsoft - Design, Engineering and Management

Operating Systems (Relevant)

Servers

Clients

Windows Server 2003/R2

Windows Vista

Windows Server 2008/R2

Windows 7

Windows Server 2012/R2

Windows 8/8.1

Client/Server Software

Server Software

Client Software

Microsoft Team Foundation Server 2012

Microsoft Office 2007

Microsoft Project Manager Server 2010

Microsoft Office 2010

Microsoft SharePoint Server 2012

Microsoft Office 2013

Microsoft SharePoint Server 2013

Microsoft Office 365 (MS Cloud)

System Center Configuration Manager 2012

Microsoft ISA 2000/2004

Mail/Unified Communications Server Software

Database Server Software

Microsoft Exchange Server 2007

Microsoft SQL Server 2005

Microsoft Exchange Server 2010

Microsoft SQL Server 2008

Microsoft Exchange Server 2013

Microsoft SQL Server 2012

Microsoft Exchange Server 2013

Microsoft Lync 2013

Third-Party Server Software

Symantec Backup Exec 2010, 2012, 2014

Symantec Endpoint Protection 12

Okta SSO

Image Right

Solar Wind Help Desk

Contact this candidate