Customer Service Data Entry

William E. Reagan Jr.

**** ***** ** ***

Nabb, IN 47147

Cell: 812-***-****

Email: *******.*******@*****.***

Dedicated and energetic with outstanding customer service, organizational, communication and computer skills.

HIGHLIGHTS OF QUALIFICATIONS

Sharp, intelligent, creative and a true team player and team leader.

Good problem solving skills.

Confident in my knowledge, skills and abilities.

Involved in community activities for the youth.

Retired E7/SFC with 26+ years (Army and Indiana Army National Guard).

PROFESSIONAL BACKGROUND

Scottsburg County Jail (Full-Time 2/12/2017) (Salary: $30,000 yearly)

Inmate processing, to include booking and fingerprinting maintaining order in the jail and invoking disciplinary measures when necessary. In addition, a county jailer may also perform cell searches for drugs and other contraband, inspect the facility for cleanliness and stand guard during exercise periods.

Concepts Training Center/CTC and Gold Belt – 6/10/2013 to 2/8/2017 (Salary: $30,000 yearly)

Plans and executes administrative, personnel, and logistical functions in support of preparing Soldiers for Initial Entry Training (IET). Primary duties include Vulcan data entry, Soldier outreach, and pre-ship quality control, and input all medical documents on Soldiers, HIPPA Certified.

State of Indiana/MUTC

Range Fire Desk Coordinator – 1/12/2012 to 6/9/2013 (Salary: $32,000 yearly)

Operates the Range Facility Management Support System (RFMSS) providing coordination, scheduling, monitoring and safety of range activities conducted at the Muscatatuck Urban Training Center.

Active Army/Indiana Army National Guard – 8/12/85 to 10/31/2011 (Salary: $52,000 yearly)

Recruiter

Process all paperwork for new recruits.

Recruit, sell and manage marketing for several counties.

Electronics Technician and Foreman

Maintained and ordered all electronic parts for shop and conducted all inventories.

Created all services on night vision equipment for brigades.

Maintained and repaired communication equipment and other electronic equipment.

Shop foreman of electronic shop, inspected incoming and outgoing equipment.

Trained new technicians in various jobs in shop.

Created new ways to increase output in shop.

EDUCATION

Grantham University- Graduated 2017 with MS in Performance Improvement

Grantham University- Graduated 2014 with BS in Multidisciplinary Studies

Jennings County High School – North Vernon, IN – Graduated 1985

REFERENCES

(1SG Ret) James Tibbs – Contractor, Indiana Army National Guard – 502-***-****

SFC Steven Sabens – Det 18 Co C Operation NCO – 317-***-****

Johnney Coomer - Jail Supervisor, 1st Shift - 812-***-****

Doug Herald - Jail Commander - 812-***-****

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