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Manager Customer Service

Location:
Fort Myers, FL
Salary:
60,000
Posted:
July 30, 2017

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Resume:

John A. Stiuso

***** **** ***** **

Fort Myers Fl. 33908

732-***-****

ac1kj0@r.postjobfree.com

LinkedIn: https://www.linkedin.com/profile/view?id=6989916&trk=nav_responsive_tab_profile

Career Objective

I would like to partner with an organization where my extensive experience in back end operations and Customer Service contribute to enhance the bottom line By putting customers satisfaction first in the minds of every employee good things happen and growth follows.

Employment History;

Inventory Control / Purchasing

Sun Harvest Citrus, Fort Myers Fl. 1/2017 to Present

Develop Inventory procedures for receiving, retail and mail order operations.

Review all purchase orders for relevant quantity’s and accurate information. Create

new products in database and set correct margins for retail. Inventory analysis

Inventory / Receiving Manager

Efurb / Equipped LLC, Piscataway NJ 5/2014 to 11/2015

Meet receiving operational standards by contributing receiving information to strategic plans. Warehouse layout, design & implementation. Converted warehouse inventory from spreadsheet counts to digital RF scanning. Power equipment training for new employees to reach certification. Inventory Control and Reconciliation.

Inventory / Claims Manager

Abe's of Maine, Edison NJ 11/2007 to 12/2013

Inventory Control for a $100 million dollar e-commerce company. Establish best practices to ensure accurate information for buyers and salespeople. Job duties include doing fiscal inventory & reconciliation. Provide logistical support for outgoing freight. Setting up tracking information system for consumers to track delivery's from order to delivery

Store Manager

Harvey Electronics, Lyndhurst NJ 7/2004 to 7/2007

A specialized retailer in-home theater and home automation.

The stores I managed had annual sales of over $4,000,000 with a 40% GPM. Responsibilities included Sales, Inventory, & P&L.

Director of Retail Operations

Cord Crafts, Wharton NJ 9/1996 – 6/2004

Managed a multi-store chain of artificial floral outlets throughout New Jersey.

Skills

MS Office Suite, Excel, Quality Control, Management, Reporting Skills, Scheduling,

Import /Export Documentation, Process Improvement, Safety Management, Inventory

Control, 3PL, Logistics

Licenses• Fork Lift, Reach Truck



Contact this candidate