Human Resources Management

Joseph M. Travoglino

*** **** **** **. 631-***-****

Mooresville, NC 28117 ******.**********@*****.***

OBJECTIVE: To further develop my professional capabilities within the realms of Human Resources, Technology, and/or Industrial Organizational psychology.

EDUCATION: Adelphi University, Garden City, NY

Masters of Arts in Psychology Jan. 2006

GPA: 3.90 Concentration in Industrial Organizational Psychology

KEY Employment Assessment Negotiation, Motivation, Conflict Resolution

COURSES: Psychology of Aging Executive Coaching

Substance Abuse Counseling Talent Acquisition

Anger Management Educational Psychology

Research Methods Psychopathology

Learning, Memory & Cognition Counseling Methods / Counseling Theorem

COMPUTER Microsoft Office Suite Adobe Photoshop

SKILLS: Macintosh Internet research

Website development Intranet experience

Web Based Applications Custom platform/simulation builds

WORK AonHewitt – Assessment and Selection –Talent, Charlotte, NC

EXPERIENCE: Implementation/Associate Consultant May 2014 – June 2017

Successfully developed, implemented, and maintained various intricate processes through internal ATS platform (GATE) for both national and global clients.

Determined project needs and execution related to assessment, development, and staffing across a variety of organizational levels.

Established processes for monitoring and evaluating employee/candidate performance and data on specialized job-related assessments.

Reconciled the technological capabilities of proprietary software with project and individual needs/preferences of clients, consultants, I/O psychologists and administrators.

Analyzed data sets, made hiring/staffing recommendations for clients based on findings.

Contributed expertise as needed to develop new analytical tools and enhancements.

AonHewitt Consulting - Human Capital Practice – RPO, Jericho, NY

Operations Manager September 2011 – May 2014

Submitted monthly financials based on various client volumes for billing and revenue generation.

Ensured departmental quality through monitoring and two-way feedback discussions.

Developed team members through stretch assignments and tactical growth.

Expanded departmental communication through team meetings and project huddles.

Oversaw as many as fifteen direct reports including mid-year and annual reviews, weekly time submittal, and professional needs.

Stretched departmental capabilities through the use of technology.

Enriched client relationships in a hands-on manner.

Managed internal/client facing inbound call center of over 10 lines averaging over 3,000 calls monthly.

Proactively looked for patterns or discrepancies to address in order to increase the departmental output and satisfaction of associates.

Implemented more frequent recognition to associates to boost morale and reward accomplishments.

Facilitated client feedback, debrief, and/or coaching sessions with individuals of various levels within multiple organizations across business types.

Joseph M. Travoglino 631-***-****

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Addressed departmental scheduling efforts by supervising its completion to confirm a high ratio of assessments to associates and low quotient of downtime.

Initiated calibration sessions to ensure reliability in assessor rating.

Identified and corrected process discrepancies/inconsistencies to ensure successful product launches

Aon Consulting - Human Capital Practice – RPO, Hauppauge, NY

Candidate Selection Associate March 2008 – September 2011

Conducted telephone screening, structured interviews and pre-employment testing for potential new hires.

Maintained certification status in Behavioral Interviewing procedures and guidelines.

Completed accurate evaluations of candidates based on specific position requirements.

Led various functions of the hiring process including scheduling, test administration, requisition management, and role-play assessments.

Ensured a standard, reliable, and valid screening and/or interview experience for each applicant.

Communicated appropriately, and documented detailed accurate notes on responses and assigned numerical ratings in accordance with program specific guidelines.

Administered and scored pre-employment tests, while maintaining responsibility for the security of test materials and equipment.

Provided feedback to candidates on applicant screening, testing and assessments.

Family Residences and Essential Enterprises, Inc., East Setauket, N.Y.

Applied Behavior Specialist (Parsonage Apartment) August 2006 – June 2007

Hand-picked to undertake the task of stabilizing the second highest priority consumer of the Agency.

Remained on-call via agency pager for all major behavior concerns and staff support.

Corresponded weekly updates to direct supervisors, Psychology Administration, as well as Upper Administration.

Instructed Anger Management seminar organized by management at a prominent MH residence for both staff and consumers.

Consulted by prominent MH residence regarding the counseling needs of its consumers.

Remained attentive to the psychological needs of consumers utilizing Family Residences Warehouse program including CDT consumers, TRI consumers, Day Hab Bethpage consumers, and one-to-one situations.

Aided in the initial training process for incoming staff regarding stress management and sexuality.

Family Residences and Essential Enterprises, Inc., East Setauket, N.Y.

Applied Behavior Specialist (DSE) January 2006 – August 2006

Trained staff on the implementation of formal Behavior Modification Programs.

Monitored consumers’ progress on over 150 individuals both off and on behavior programs as well as made revisions as needed.

Administered, Scored, and Interpreted Vineland Adaptive Behavior Scales Annually for over 60 consumers.

Presented all required paperwork for Human Rights Committee meetings.

Recorded monthly reports on over 100 individual consumers’ progress.

Organized daily TEAM coverage to defuse possible escalating situations.

Instilled an open door policy for consumers and staff to honestly voice opinions.

Mediated disputes between both consumers and staff.

ACTIVITIES: PSI CHI Spring 2006 - Present

INTERESTS: Music, Psychological phenomena, Body modification, Cooking, Memoirs

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