Customer Service Sales

Jasmine Cheryl Robinson

*** ****** *** ****** *****: 803-***-****

Lancaster, SC 29720 Email: ac1k9z@r.postjobfree.com

PROFILE

I am a resourceful team player who excels at building trusting relationships with customers and colleagues. I am a team player who can also work independently. I am a great problem solver who can readily adapt to change. I am a detail oriented multi-tasker who strives to consistently exceed expectations. I am a confident leader who thrives in both collaborative projects as well as independent tasks by placing emphasis on efficiency, communication and proactive problem solving. I take pride in my character, integrity, communication skills, positive attitude, self-motivation, and my drive to be the best at everything I do.

EDUCATION

York Technical College 2014 – 2016

Associate of Arts

Winthrop University Present

Elementary Education

WORK EXPERIENCE

Nova’s Bakery June 2016 – June 2017

Barista

Prepare/Serve hot or cold beverages.

Serve pastries, breads, and desserts to customer through recommendations.

Keep store clean and sanitized.

Process inventory weekly.

Train new employees on job requirements.

Yodle June 2016 – December 2016

Sales Representative

Selling an online marketing product that was targeted toward small to medium sized businesses.

Provide expertise to small business owners on retaining and attracting customers.

Being efficient with scheduling appointments to run demonstrations with small business owners.

Handle credit cards/E-checks processing

Ability in handling rejections and delivering rebuttals confidently.

Call Experts June 2014 – June 2016

Level II Customer Service Phone Agent

Selling products for companies like Abadack, Spycor, and Zyppah.

Paging and dispatching for medical offices, law offices, and HVAC companies.

Schedule, cancel and confirm appointments for certain offices.

Handle credit cards/E-checks processing as well as social security and birth certificate information.

Answering service or messaging center for multiple offices.

Answer 50-150 customer service calls a day

Goody’s November 2013 – July 2014

Sales Associate

Sell credit cards and magazines to customers.

Stock and maintain the sales floor.

Operate cash register.

Enter inventory information into store database.

International Paper February 2013 – November 2013

Head Shipping Clerk

Keep up with inventory daily.

Fill and wrap customer orders.

Use computer hardware and software to generate labels.

Assign forklift drivers certain orders that needed to be filled.

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