Manager Product Development

EXPERIENCE

CPA (Catalog Production Assistant)

The Potpourri Group Inc.; North Billerica, MA 2016-Present

•Build apparel styles and add style to offer in Direct Commerce - Ecometry so that the control buyer can see and purchase style from vendors

•Fill out production sheet and e-buy form in style’s file/ excel spreadsheet in order to pass to control buyer to assist him in ordering styles

•Contact vendors for their UPCs for styles going into our catalog and enter UPCs in system

•Answer phone calls and e-mails from Vendor’s

•Answer phone calls and e-mails from team members, answer question’s, search/provide information, completed requested tasks from team

•add/ remove styles to offer(s)

•change status of styles in system

•update photos of styles in excel files

•Bring styles to/ from product development/ fit department and photography

•Keep track of layouts, copy blocks, what styles/ garments have had photos taken, using excel spread sheets

•Edit multiple versions of layouts and copy blocks for final production of catalog

•Locate, using the system and my files, cutout hundreds of styles so the Buyers can builds the book (catalog)

•Take photos of garments for garment production sheet/file

•Prepare styles packets, e-mail photos using google drive to copywriters, label and copy layouts of the catalog for every member of the team for the Turnover meeting

•Gather all style’s packets for the current season of the catalog to prepare for Wall Review meeting

•Attend frequent meetings and take notes on meeting and tasks that need to be completed

•RTVs (Return to Vendor)

•Itemize and document all styles returned to particular vendor

•created a master excel file for each of our hundred of vendors to minimize the time spent on this task to prioritize more important tasks

•Mail styles to vendors using FedEx mail system or using the mailing label the Vendor provided

•Help organize, set up, take cash, break down/ clean up from sample sale and organize styles for liquidation

Administration, Manufacturing/Shipping,

The Corporate Connection; Salem, MA 2010-2016

•Ran the front front office

•Constant one on one communication with the owner/manager

•Daily communication with manufacturing employees

•Answer phones; take phone orders and answer customer inquiries

•Answer e-mails; take e-mail orders and answer customer inquiries

•Completed fax orders

•Import online orders to our computer program

•Distribute orders to the other employees in the manufacturing space

•Order product

•Answer online customer chat line

•Create address labels and prep mailers/catalogs with postage to be mailed to customers

•Assemble embossers

•Assemble self-inking stamps

•Typeset signs

•Assemble signs

•Package products in order to ship order

•Create shipping labels and ship all orders using the companies shipping system

EDUCATION

•North Shore Community College, Danvers/Lynn, MA Associates in progress

SKILLS

•Communication

•Professional verbal communication

•Superior written communication

•Excellent listening skills in order to handle the customers needs

•Technical Skills

•Usage of computers and computer programs

•Proficient in Microsoft Word, Microsoft PowerPoint

•Familiar with Microsoft Outlook

•Proficient in Mac Pages, Mac Keynote

•Usage of phone systems

•Usage and upkeep of printers, copiers, and fax machines

•Multitasking

•Excellent Organization

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