Elisa Howard

*** *. ****** ******

Allentown, PA 18103

ac1k40@r.postjobfree.com 484-***-****

Executive Administrative Assistant

Twenty seven years of Administrative support/experience

Entrusted as an essential support whose opinion was sought after and valued. Base on availability and approachability, served as necessary contact for issues needing attention.

Discrete when handling confidential matters. Strong interpersonal communication skills.

Collaborate well with others.

Adjusted easily to changes in priorities, smoothly managed multiple assignments at the

same time, excellent follow through skills

Professional Experience

firstPRO Inc./Cedar Hill Memorial Park 4/2017- 5/2017

Coding, categorizing, auditing, or verifying information or data. Communicating with Supervisors, Peers or Subordinates - providing information to supervisors, co-workers in person

Integrity Personnel/Lehigh University 1/2017 – 2/2017

Coordinator II

Administrative support for academic office

Scanned and Archived

Coordinated schedules and communications for Department Chair

Received and field all incoming calls and e-mails to department

People Share/Americold Logistics 9/2016-10/2016

Human Resources Associate

Conducted orientation classes, assisted with phone screens, prep potential employees’ for interviews/grading test, made appointments for drug/physical capacity test.

Updated employee information on gradience and entered all employees training onto spread sheet.

Randstad In-house Services 1/2016- 6/2016

Bosch – Rexroth

Administrative Assistant

Archiving, scanning, printing of documents and legal documents

PeopleShare/Optum 9 /2015-12/2015

Customer Service Representative

Process payments, renew/cell memberships, update member status in system, process service/fulfillment request and provide plan/claim inquiry

BNY Mellon LLC, Somerset, NJ 1997-2014

Ops Administrator 2010- 2014

Corporate Ops Specialist V 2006- 2010

Administrative Assistant 1997- 2006

Scheduled meetings, conference rooms, conference calls, managed calendars and made

travel arrangements.

Developed meeting agendas, assisted with reports, presentation preparation and expense reporting

Assisted HR with payroll distribution, updated corporate directory, system access request, scanning employee files, requested new employee ID cards and corporate distribution

Entered various data in the office computer system, spread sheet preparation, archiving,

Scanning, printing of documents and legal documents

Purchased and budgeted office supplies and equipment

Communicate on phone, e-mail or fax with clients, venders, employees and higher ups

Review invoices thoroughly to ensure billings are in accordance with contracts, purchase order,

Work orders and packing slips.

Submitted approved transmittal to accounting manager for approval and posting.

Resolving payment discrepancies and disputed on behalf of the company

Maintained office files, Iron Mountain record keeping

Managed mailroom, developed policies and procedures, monitored balance of accounts and reconciled

daily charges to the mailroom accounts

Maintained records on postage expenditures and costs as well as registered mail and packages

Operated mailroom equipment, postage meter, inserter, letter openers, ensured adequate supplies

on hand to operate all equipment

Made appropriate calls for equipment repair and maintenance

Handled postage request, sort all incoming inter office mail, US mail and packages for distribution and

dispatches outgoing mail

Education and Professional Development

Professional Development Courses: Communications and Workplace relations

Lehigh Carbon Community College Allentown, PA

Business Management

Katherine Gibbs Business School Piscataway, NJ

Information Processing

Certification

Penn DOT Agent Service Certification December 23, 2016

Notary Public, State of Pennsylvania, Commission September 22, 2014 To

September 22, 2018

Technical Skills

MS Office Suite(Word, Excel, Power Point, Access, Out Look) Lotus Notes, Window XP,

People Soft, Treasury Edge, Acrobat Adobe Professional 11, Gradience,R25 Web View and Google G Suite

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