Customer Service High School

Travis Grandberry

**** ***** **** *******, ** ***41

Phone: 901-***-****

Email: ******************@*****.***

Objective

To obtain a position where advancement opportunities within a company are available. I have 14 years of experience within distribution and warehousing. My abilities to learn and work over the years have gained me a lot of hands on training to where I can do any job I secure. My goal is to be great at what I do and build my customer service skills and grow within my field; which is my main priority.

Summary of Qualification

Ability to assess workload, establish priorities, and complete projects ahead of deadlines

Ability to multi-task to coordinate simultaneous projects

Experience interacting with all levels of professionals, providing quality representation of company products/ services, and coordinating interdepartmental communication

Experience operating Sit-down reach trucks, Stand-up reach trucks, Order picking, Hi-Los, Walkie-riders, Dock-shockers

Close attention to detail in my area of work as well as in a fast paced environment

Ability to work in a team environment

Prior experience with Shipping/Receiving and RF scanning

Employment History

Williams-Sonoma Inc.

Reach Truck

10/2013-07/2016

Verifying received items by confirming purchase order.

Take receipt of goods from suppliers.

Unpack and check goods received from suppliers against purchase orders.

Advise team leader of short deliveries and discrepancies.

Pre-Pack goods into specified quantities and packaging.

Pick and assemble bill of materials.

Plan and carry out safe, efficient and logical storage of goods.

Ensure the security of warehouse stock at all times.

Pick goods for customer orders and attend to any special requirements.

Kroger Distribution Center

Walkie Rider/Receiving

03/2009-10/2013

Receive, unload and place incoming inventory items appropriate.

Operate Narrow Aisle/Reach Trucks and Power Walkie

Process, package and ship orders accurately.

Organize stocks and maintain inventory.

Inspect products for defects and damages.

Examine in going and outgoing shipments.

Organize warehouse space.

Abide by all company safety and hygiene regulations.

Keep warehouse clean and organized daily.

Technicolor

Order Picker/Sit-down

07/2005-03/2013

Operates order picker and forklift in and around warehouse.

Pulls product from the warehouse for shipment to the stores.

Climbs on racking system (approximately 15’ above ground) to reach product.

Wraps order on pallet for shipment.

Loads and unloads shipments, pallets.

Place shipments on racking system.

KM Logistics

Reach Truck/Shipping

06/2003-07/2005

Shipping/receiving/inventory accuracy.

Safe use of all equipment.

Supporting repacking activities.

Prepare freight to meet all customer and company requirements

Assist supervision/management as need.

Follow company policies, guidelines and work instructions.

Education

Kirby High School

Vatterott College

Certifications/Certificates

High School Diploma (Class of 2003)

Diesel Mechanic Certification (Class of 2014)

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