Human Resources Continuous Improvement

LADAYA THOMAS

*** **** ******, ***. #*** 646-***-****

Brooklyn, NY 11208 Email: ************@*****.***

PROFILE

Highly skilled and dedicated human services professional with expertise in youth/adult counseling and family/client advocacy focusing on helping clients to transition to a mainstream environment.

QUALIFICATIONS

Genuine care, concern and compassion for the social and economically underserved.

Excellent client assessment and treatment planning skills.

Outstanding listening and relationship management skills.

Strong interface skills with courts and resource providers.

SKILLS

Client Assessment

Support of Foster Care/Adoptive Parents

Program Management

Observation of Adolescent Behavior

HRA Visits & Reports

Observation of Disabled Adults

Court Appearances/Reports

Continuous Improvement Initiatives

WORK EXPERIENCE

ACMH INC, Jamaica, New York

Resident Advisor, Young Adult 9/2016 - Present

Provides direct service to participants assists with training in skills of daily living including cooking, cleaning, budgeting, socialization, and conflict resolution in a 16 bed OMH Licensed Program for young adults, ages 18-24. Tasks:

Provides hands-on support and training with daily living skills: planning and preparing nutritious meals, maintaining living space, personal hygiene, and budgeting and money management – including banking and paying bills.

Regularly assess and trains participants to care for their health and hygiene and maintain their living space.

Monitors and documents client self-administration of medication, according to program policy and procedures.

Conducts regular apartment inspections, and oversees maintenance of apartments, inventories furniture, and alerts director of maintenance problems.

Upholds house rules and tenant obligations, submitting “violation slips” to the director.

Assist in leading groups and recreational activities

Alerts supervisor on duty to incidents, regressions and high risk behaviors.

Provides empathy and individualized support to program participants, as needed.

Assists participants with conflict resolution.

Documents services delivered response to service and significant events, incidents, regressions and high risk behaviors.

JEWISH BOARD OF FAMILY AND CHILDREN SERVICES, New York, NY

Domestic Violence Counselor 2/2016 - Present

Establish and work with clients on mastering independent living goals.

Develop, Supervise and run activity sessions.

May work with client one on one who displaying significant stress.

Monitor client for use of controlled substances.

Shares their experience and observation of the clients under their care with the treatment team.

LEAKE & WATTS SERVICES, INC., Yonkers, NY

LSP Youth Counselor 3/2015 – 2/2016

Work in a male/female lockdown facility with incarcerated youths (ages 12-21) with sentences averaging 7 months.

Collaborate with interdisciplinary team members to provide counseling to youth, including dual-diagnosed/substance abuse.

Coordinate a wide-range of services including counseling, goal setting, behavior modification and job/skills training to transition youth back to mainstream environment.

Serve as a client advocate to obtain ongoing resources to reduce ricivity rates.

LEAKE & WATTS SERVICES, INC., Yonkers, NY

Family Care Advocate 4/2012 – 3/2015

Worked with teen mothers.

Assisted clients with job training skills to achieve self-reliance.

Provided counseling and advocacy services.

Partnered with resource providers to address clients’ needs.

Assisted with client transition, as well as continuous follow-up.

INTERNSHIPS 9/2011 – 1/2012

Interfaced with ACS/CCENY-Community Coalition of East New York.

Worked in human services and human resources administrative role. 9/2010 – 12/2010

EDUCATION

TOURO COLLEGE, New York, NY

Bachelor of Science in FAMILY/YOUTH HUMAN SERVICES, 2012

Associate of Science in HUMAN SERVICES, 2011

CERTIFICATIONS

AMAP Certification, 2015; CPR-Standard First Aid with CPR-Adult & Child, 2014; Therapeutic Crisis Intervention Certification, 2014; Participation in Mandated Reporter Training, 2012; Child Abuse; Domestic Violence Abuse; Substance Abuse

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