DAWN T HUNTER
*** ***** **** ** **** ***C Norwalk, CT 06856
203-***-**** **********@*****.***
PROFILE
Experienced Administrative Assistant, who is proficient in Ms Word, PowerPoint and also has working knowledge of Outlook, Excel and Access. Has 10 yrs experience operating switchboards and multi-lined phones with proven ability to adapt in any situation. I also have a three years experience in management, handling deposits, staff and daily open and closing of the sales day.
EXPERIENCE
6/2016 - Present Eastern Account Systems. Brookfield, CT
Call Center Rep
Answer inbound calls
Take payments and setup payment arrangements
Data entry
Trouble shoot problems
Provide customer with account information
12/2011-6/2016 City of Bridgeport/BLFF Program Bridgeport, CT
Consultant
Provide complete support to the management
Reviewed contract terms and conditions making sure they complied with company policies
Assist in drafting, editing and typing various documents
Complete office administrative functions including faxing and scanning
Answer and place call as needed
Reply to correspondences in regards to program
Look after the inventory of program supplies like paper, pens, ink bottles, etc.
Review BLFF Grants budget documentation, provide detailed cost information to senior manager and complete data for reports.
Operate all the program filing systems
2010-2011 KForce/Neopost USA Milford, CT
Temporary Services Rate Change Admin
Researched contracts for dealers to review and change any inaccuracies in Oracle and JDE
Answer in bound calls from dealers and branch
Reviewed contract terms and conditions making sure they complied with company policies
Credit accounts and invoices
Confirmed the accuracy of data and combined data to compile spreadsheets
Collect documentation relating to events justifying delays and added expenses to end user customer
2010-2010 Office Team/City of Bridgeport (CGCD) Bridgeport, CT
Temporary Services Bridgeport ACT Program and Central Grants Office
Assist Senior Management with various tasks
Provide technical assistance on grant contract implementation
Coordinate and complete grant contract monitoring site visits
Complete complex federal grant program reporting, specifically HHS Compassion Capital grant program
Compile data from partner organizations, monitor ACT project timeline
Compile Central Grants application and/or contract files
Review Central Grants budget documentation, provide detailed cost information to senior manager and complete data input into Bridgeport financial management software system, MUNIS GRANTS MODULE
Assist in drafting, editing and typing various documents
Complete office administrative functions including faxing and scanning
2008-2009 Tempositions/3pl Worldwide Milford, CT
Call Center Rep
In bounding Calls
Placing orders and checking the status of orders placed
Reconciling customer complaints
Assisting customers with navigating the various websites
EDUCATION
2002-2004 Gibbs College Norwalk, CT
Majored in Visual Communications
Deans List, High honors