Sheila Jackson
**** ******* ****, ***** ***** NC, 27803
Phone: 252-***-****
E-mail: *****************@*****.***
Summary: Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Call Center Representative in customer support in high call volume environments. Superior computer skills and telephone skills.
Education: High School Graduate of Nash Central High School 2016
Experience:
Aeropostale (July/2012 –February/2013)
Cashier/Sales Associate
McDonald’s (September/2015- March/2016)
Team Member
Finish Line (July/2016- March/2017)
Cashier/Sales Associate
Alorica (December/2016- Current)
Call Center Representative
Skills:
o High customer service standards.
o Proficient in customer account software.
o Strong problem solving ability
o People Skills
o Communication Skills
o Computer Skills