Case manager
Resume:
Jessica Medrano
Brooklyn ny
******************@*****.***
July 25, 2017
Dear Hiring Manager,
I have worked in the field of counseling and social advocacy in a community and other health care setting. I may not have all the eduction my experience speaks for itself,these counseling centers and treatment facilities have giving me the opportunity and allowed me to have a clear knowledge of physical, emotional and also psycho-social needs of our community. Furthermore, my strong verbal and written communication skills can be great use to this role. In my past experience I have demonstrated solid organizational skills in my case management.
I have a strong desire to create an impact of positive difference in the lives of people and believe to be a great asset to your organization.
Sincerely,
Jessica Medrano
April,2016- March,2017
Sep 2013 - Jan 2016
September 2004 -2016
Jessica Medrano
Brooklyn ny
347-***-**** • ******************@*****.***
Objective
Versatile Motivated and compassionate candidate seeking employment for a case manager position to help in assisting others. Experienced working in health care with excellent communication skills. Certified In Mental Health
● Skills / Qualifications: Certified in Mental Health Bilingual - English/Spanish; Proficient in Microsoft Office; Excellent oral/written communication and phone skills; Extensive experience with individuals with MICA; CPR Certified (Adult with AED); SCIP-R Certified; A.M.A.P Certified Case Management / Outreach Counselor
Broad Temps For Elderly Family Services At Nycha
Case manager
● Conducted psychosocial home evaluations for caseload of 25-30 mental health clients.
● Provided information on resources to clients and their families in order to obtain assistance with home, educational and vocational needs.
● Collaborated with client’s therapist and mental health team in order to facilitate completion of goals.
● Provided referrals for in -home - aid - services, occupational therapy, adult day care, and nursing homes.
● Aid clients in gaining reimbursements for prescriptions, and medical supplies.
● Work closely with clients, family members, and medical staff to identify appropriate goals and needs to achieve the highest quality of life possible.
● Work with family members to keep the client's in the least restrictive environment. Military Veterans Family Services US Army
Family counselor
● Provided individual, couples, and family counseling with mental health and behavioral. Provided ongoing assessments and evaluations of client's needs, including goal progress, safety plan, and GAF score.
● Provided referrals and resources within the community such as, case management, addiction services, housing.
● Collaborated with agencies such as Department of Social Services, Department of Juvenile Services, Parole and Probation, and Board of Education to provide additional services to clients.
● Report abuse and neglect cases to the Department of Social Services and participate in Family Involvement Meetings to discuss and create a safety plan for families U.S Army
Health Technician Supply Sergeant Military, U.s Army
● Responsible for all office medical procedures such as faxing, filing and all other medical clerical work
● Responsible for new staff training on clerical and reception procedures
● Prioritized, planned and coordinated work activities for entire staff
● Created all end of day reports on incoming inquiries and outgoing supplies
● Kept day to day records on sign outs and returns
● Reported to Senior Director on all staff activities and staff progression
● Conducted quarterly evaluations on all staff and maintained detailed records A.H.R.C August 2010 - November 2012
Residential Counselor Mental Health
● Provided direct care/ counseling and crisis intervention for individuals with intellectual and developmental disabilities
● Implemented and conducted program goals along side with individuals
● Assisted individuals with medical appointments and community inclusion activities / supervise medication dispense
● Report crises including incidents and emergencies to higher personnel.
● Conducted pre/post follow-ups with individuals to set
● Provided direct care/ counseling and crisis intervention for individuals with intellectual and developmental disabilities, responsible for caseload of individuals and face to face counseling.
● Implemented and conducted program goals along side with individuals
● Assisted individuals with medical appointments and community inclusion activities / supervise medication dispense
Education
● H.S Diploma A.S.A College Institute, New York, NY
● Military B.A Army courses / Human Services open
References
Available upon request.
Key Qualifications
● Home Evaluations
● Community Resources
● Treatment Plans
● Goal Setting
● Inter-agency Communication
● Life Skills
● Psychosocial Assessment
● Program Development
Contact this candidate