Manager Program

Nadine Earlington

Upper Marlboro MD

301-***-**** *********@*******.***

https://www.linkedin.com/in/nadine-earlington-7bb20076

Program Manager Curriculum Development Staff Development

Community Development Program Analysis Training/Recruitment

A personable, detail-oriented, Program Manager highly regarded for over 20 years of experience providing behavioral health services to domestic abuse victims and a broad range of individuals including special needs adults and adolescent clients in residential and community service programs. Demonstrated expertise in grant management and creating policies, procedures, and reports to ensure safe and effective operations. Known for developing personalized curriculum and training programs to enhance learning objectives. A committed leader who has excellent analytical, organizational, Communication, team building and planning skills. Exceptional communication and interpersonal skills enabling me to work closely with the public, management, and team members to meet and exceed organizational goals.

Selected Highlights

Supervise 20-25 professional staff members including 5 Program Coordinators.

Manage a program budget of +$100K and track all program budget expenditures reducing expenses by 20%.

Manage the ongoing operations to meet program objectives ensuring adequate coverage of the residential program 24 hours, seven days a week, 365 days a year while maintaining a 100% occupancy rate.

Manage formal and informal clinical training and supervision to 17 staff through observation and direct contacts.

Conduct organization-wide needs assessment, identifying skills or knowledge gaps that need to be addressed.

Oversee grants administration required by contracts including evaluation, grant reporting, budgets and Human Resources documentation.

Provide train-the-trainer sessions for approximately 40 internal subject matter experts.

Core Competencies

Staff Supervision

Youth Development

Policies/Procedures

Communication

Grant Reporting

Case Management

Project Management

Conflict Resolution

Relationship Building

Assessments

Mindfulness

Time Management

Professional Experience

House of Ruth Washington, D.C. 1998 – Present

Program Manager 2003 – Present

Program Manager of House of Ruth Herspace transitional housing program and Reunified Families transitional housing program with 24 women and approximately 60 children of varying ages (new born to 18 years old) and an independent housing program with averages 10-12 women and around 30 children of varying ages. Develop, implement, monitor and evaluate the House of Ruth’s objectives, structure services, policies and procedures regarding the Bridges Program. Oversee grants administration required by contracts including evaluation, grant reporting, budgets and Human Resources documentation. Establish goals and milestones for teams working in different programs and perform conflict resolution when needed. Ensure that all clients receive appropriate case management.

Supervise 20-25 professional staff members including 5 Program Coordinators.

Manage a program budget of +$100K and track all program budget expenditures reducing expenses by 20%.

Successfully secured housing for over three hundred homeless individuals in five years.

Manage the ongoing operations to meet program objectives ensuring adequate coverage of the residential program 24 hours, seven days a week, 365 days a year while maintaining a 100% occupancy rate.

Maintain 100% compliance with DHS, CPS, medication monitoring and other Federal and District of Columbia regulations.

Develop, implement, monitor and evaluate the House of Ruth’s objectives, structure services, policies, and procedures.

House of Ruth, Continued

Training Coordinator 2014 – Present

Design and develop training programs (outsourced or in-house) and prepare educational aids and materials. Choose appropriate training methods per case (simulations, mentoring, on the job training, professional development classes, etc.). Advise staff on available training opportunities for personal development. Manage and maintain in-house training facilities and equipment. Maintain updated curriculum database and training records.

Manage formal and informal clinical training and supervision to 17 staff through observation and direct contacts.

Conduct organization-wide needs assessment, identifying skills or knowledge gaps that need to be addressed.

Utilize accepted education principles and track new training methods and techniques.

Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and the effect on KPIs.

Partner with internal stakeholders and liaise with matter experts regarding instructional design.

Provide train-the-trainer sessions for approximately 40 internal subject matter experts.

Supervisor and Case Manager 1998 2003

Properly maintained the safety of approximately XX residents and their families.

Safely monitored medications and conducted numerous drug tests weekly.

Recruit and hired over 100 qualified personnel with a range of skills and certifications to directly work with adults, adolescents and children.

Developed and implemented 70 individual staff training plans to include incentives.

Conducted individual performance appraisals to provide annual feedback to staff members about job effectiveness, career guidance, and promotion potential.

Education

Bowie State University, Bowie, MD

Master of Arts – Psychology

The State University of New York at New Paltz, New Paltz, NY

Bachelor of Arts – Sociology

Certifications or Additional Education: Stress Management, Parenting, Financial Planning, Recovery and Relapse Prevention, Domestic Violence Counseling, Trauma Recovery, Group Facilitation

Additional Credentials

Technical Skills

Professional Development

Microsoft Office (Word, Excel, PowerPoint, Outlook, Access)

Licensed Real Estate Agent: MD, DC, VA

Organizations

Association for Addiction Professionals (NAADAC)

American Psychological Association

National Association of REALTORS®

Volunteering Experience

Red Cross / SPCA / Big Sister / YWCA / Shelters

Interests

Jogging, Biking, Family Time, Traveling, Food, Shopping, Reading

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