Information Technology Management
Resume:
LARRY D. ARPS, MBA
** ****** ****, **********, ** 06877
*****@***************.***
Information Technology and Business professional with outstanding experience in the technology sector with a proven track record of delivering multi-million dollar infrastructure improvement programs. Broad businesses expertize in process improvement, technology implementation and change management, with recent success leading and growing a specialist technology company in a competitive market. Exceptional leader with the necessary intellect and tact to motivate diverse groups of people to work collaboratively towards achieving shared goals.
KEY AREAS OF EXPERTIZE
Business Management & Leadership
Strategic Planning & Analysis
Operations Management
Business Process Improvement
Team Facilitation
Client Management
Business Intelligence & Analysis
Technology Implementation
Change Management
Technology Assessment & Solutions
Cloud Computing & Social Media Strategies
Technical Platforms & Software
Cost Reduction & Optimization
ERP System Implementation
PROFESSIONAL EXPERIENCE
COMMUNICATION TECHNOLOGY INC. Ridgefield, CT
President Owner 2012 to Present
Communication Technology Inc. provides services that minimize and mitigate network downtime through the application of state-of-the-art network monitoring, diagnostic and network management devices. My focus and responsibility includes management of operations and strategic direction in this network infrastructure implementation, network diagnostics and performance management company. This company has outsized capabilities for its size in helping companies maximize the availability and performance of mission critical revenue linked network operations. As company president I lead the strategy development, market growth strategies and the provision of customer support and maintenance services to our Start-up, Mid-Sized and Fortune 1000 customer base.
ACHIEVEMENTS
Expanded sale leads by over 25% through identifying and collaborating with two lead generation organizations with proven track records in the technology sector.
Devised and implemented strategic customer tools and marketing initiatives that improved product awareness amongst existing and prospective customers.
Created and developed new customer focused analysis tool (CSARC) that highlighted network variables related to diagnostic issues and provided tailored product solutions based on specific customer requirements.
Secured three new partnerships with leading technology vendors, enhancing customers’ access to a broad range of networking, computer and telecommunications technologies.
Added four new start-up companies to our portfolio of customers needing state of the art wired and wireless network infrastructure implementations, as well enterprise level audio visual presentation, teleconferencing and internet VOIP PBX systems: Added $600K in incremental revenue to the company revenue stream 2014 vs ytd 2016.
THE LICAS GROUP White Plains, NY
Consultant Partner 2010-2012
Business Consultancy specializing in the development of risk management and technology strategies.
Operated at senior level in collaboration with CEOs, senior managers and key decision makers across multiple organizations, assessing strategic issues and developing bespoke technology solutions that aligned with corporate objectives.
ACHIEVEMENTS
Conducted operational and technology assessments of key departments at a Pine Manor College, Boston MA and devised a $350k strategic rebuilding plan – orchestrated complete rebuild of IT department and led recruitment of new staff from Director to help desk operatives in only 9 weeks.
Implemented emergency disaster recovery plan at a Pine Manor College to resurrect its technology infrastructure following major incident that disrupted over 90% of all applications and systems for 7 days – work was deemed “outstanding” by Board of Directors
MANHATTANVILLE COLLEGE Purchase, NY
Various roles to Vice President of Information Technology & CIO 1997-2010
Manhattanville College provides educational services to over 2500 students from 60 different countries.
As Chief Information Officer and Vice President, was responsible for leading a team of 29 multi-disciplined staff in the provision of high quality IT services across over 25 campus buildings with a budget of $4.5 million per annum.
Recruited, trained and mentored technology professionals across multiple areas of IT, fostering a collaborative environment with a focus on team excellence.
ACHIEVEMENTS
Spearheaded design and implementation of a new state-of-the-art fibre optic and wireless network infrastructure that boosted competitiveness of College to a level parallel with that of the top 25% of US organizations.
Orchestrated $5 million investment in ERP system and managed implementation that involved parallel migrations of data from two legacy business systems.
IBM CORPORATION Milford, CT ~ White Plains, NY ~ Charlotte, NC
Various roles to Division Program Manager (Business & Financial Planning) 1979-1992
IBM is a multi-national technology and consulting corporation with over 400k employees worldwide
As a Senior Program Administrator in the industrial sector division, implemented range of improvement initiatives:
oDevised and implemented a $200 million strategic business model that enhanced business performance
oDeveloped new streamlined annual planning processes that reduced planning cycles by 20%
Performed key ‘Task Force’ role responsible for developing a business partner fee structure that dramatically improved IBM’s market position whilst maximizing profit potential.
ACHIEVEMENTS
Developed profit analysis model that was adopted by 14 regional headquarters, improving planning accuracy by 40%
Saved $20 million in fees by analyzing and developing a profit contribution measurement structure.
Leveraged $100M development investment by convincing management to focus on near-term and strategic profit goals
As Pricing Consultant, played instrumental role in transforming IBM into a market leader in the PC printer market, presenting financial & business analysis to senior management that led to an initial $150 million investment in this market sector.
Honored with multiple awards that included a “Special Recognition Award” and two “ISG Awards” for excellence in business and financial analysis.
EDUCATION & TRAINING
MBA, Operations Management & Analysis, COLUMBIA UNIVERSITY Graduate School of Business
B.S., Industrial Engineering & Operations Analysis, COLUMBIA UNIVERSITY School of Engineering
B.A., Physics, CARLETON, COLLEGE
Certificate in Business Dynamics, Systems Thinking & Modelling, MASSACHUSETTS INSTITUTE OF TECHNOLOGY
PUBLICATIONS
“Campus Moves to Block Music Sharing.” New York Times: Circuits, October 2003.
“Too Slow to Use, Too Old to Sell, Too Big to Keep: Disposing of Outdated Mainframes and Supercomputers Challenges Colleges.”Chronicle of Higher Education, September 2003.
“Manhattanville College Rates Highly In Information Technology.” Journal News. Westchester County, New York. August 2000.
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