Data Entry Customer Service
Resume:
Dawn Hedgecock
Thomasville, NC
ac1jbn@r.postjobfree.com - 563-***-****
Authorized to work in the US for any employer
WORK EXPERIENCE
Billing and Collections
All State Express – Kernersville, NC July 2015 – current
Responsibilities
answer phones
audit freight shipments for correct charges
dispute for additional charges
billing freight shipments
contacting past due customers for payment
scanning/checking in/ setting drivers pay when drivers paperwork received for loads
using customer websites for billing
filing
learning Quick Books / LEAPS / POPS/ EPAY
Skills used
detail oriented
reliable
accurate
willingness to learn
work as a team
AP Freight Clerk
O'Rourke Sales - Davenport, IA - January 2002 to April 2015
Responsibilities
responsibilities were for multiple locations
verified freight charges within freight terms
reviewed UPS and FedEx Ground billing
reviewed statements for past due balances
responsible for the timely and accurate processing of invoices and payments
performed clerical duties and other projects as needed
reviewed weekly reports for claims
reviewed weekly reports for loss inventory
processing of credit card payments to freight carriers
kept spreadsheets of freight claims, shipping errors
Accomplishments
timeliness and accuracy of payments to freight vendors
improving freight claim processing
trained branch personnel on correct procedure to initiate freight claims with carriers
Skills Used
detail oriented
reliable
accurate
willingness to learn
willingness to help other co-workers/departments
Materials Assistant
Marley Pump/Red Jacket - Davenport, IA - September 1999 to November 2001
Responsibilities
Materials Assistant
responsible for administrative duties in Purchasing and Production and Inventory Control - such as debit
memorandums, reject letters, purchase orders work orders, vendor reports, and manifest
Administrative Assistant, Purchasing
assisted with daily administrative functions including file print and data entry, debit memorandums, quotes and
correspondence with vendors; revisions of part drawings, other special assignments.
responsible for maintaining daily attendance for the Human Resources Department
Accomplishments
hired as a temporary worker and offered full time position with the company
main back up for receptionist
held administrative assignments in the following departments: Warranty, Production and Inventory Control,
Human Resources, Customer Service and Accounting.
Skills Used
detail oriented
reliable
accurate
willingness to learn
Order Entry Clerk
High Point Furniture Industries - High Point, NC - June 1987 to June 1999
Responsibilities
processed and insured accuracy of commission checks for sales staff
assisted Credit Manager with customer accounts
responded to and fulfilled customers' request for literature
verified and maintained price quotes in database
performed administrative duties such as answering phones, data entry, and filing
Accomplishments
no previous office experience - learned on the job
Skills Used
detail oriented
reliable
willingness to learn
Contact this candidate