Brenda Poston, MS, MBA
******.******@*****.*** **94 Chianti Ave., Madera, CA 93637 559-***-**** C 559-***-**** H
OBJECTIVE
I seek a career opportunity with varied responsibilities that will enable me to do meaningful work that matters. In addressing objectives, I am highly dedicated to my work and capable of multi-tasking in accomplishing many things in a timely manner. I have experience in several industries in a variety of capacities. I understand and have developed business metrics, know to verify facts, identify trends and patterns, ask necessary questions, and look for discrepancies in information. Strategic planning, business/competitive intelligence, decision support, data mining, project management, business & technical writing, and so much more are what I have to offer. Why not consider my full-featured background, coupled with my “can do” attitude? My intent is to become a valued resource. Currently residing in the Central Valley of California where the unemployment rate exceeds the national average, the competition has been keen in securing regular professional work.
EDUCATION
MBA with IT concentration, Carey Business School, Johns Hopkins University, Baltimore, MD
•Team Leader of MBA Strategic Plan Competition winners, Summer 2004
•Competitive Intelligence Graduate Certificate – Partial Completion
MS, Social & Applied Economics, Wright State University, Dayton, OH
•Dissertation: The Economic and Technological Impact of the Wright State University School of Medicine on the Greater Dayton
Area
•Graduate Assistant, Fiscal Administration - School of Medicine
•Graduate Assistant, Dept. of Economics
BS, Social Science, University of Cincinnati, Cincinnati, OH
Senior Paper: “Emergency Department Operations at Providence (Oak) Hospital – Cincinnati, Ohio”
PMI Approved Project Management Course, 38-hr. Community College of Baltimore County, Hunt Valley, MD
EXPERIENCE
Rose International, Atlanta, GA / Clayton, MO Oct – Dec 2016
IT Developer/Business Consultant – Contractor
Assigned to Kaiser Permanente, IT Department, Fresno, CA
•Advise and recommend areas of program planning, business management, budget execution and program coordination.
•Interpret, evaluate, and interrelate research data, and develop integrated business analyses and projections for incorporation into strategic decision-making.
•Provides consultative, technical, and staff support, as appropriate.
Achievements:
Conducted printer consultations at multiple sites, meeting with clients face-to-face, and processing work orders for tasks to be completed by the End User Services Dept. Followed-up on requests to completion.
Developed Labor Planning Tool for a user-friendly Excel-based tool complete with graphic visualization features.
Blue Shield of California, San Francisco, CA Apr 2012- Nov 2012
Senior Data Analyst, Business Intelligence - Short Term.
Report to Program Manager + Project Manager
•Gather & analyze data artifacts from business requirements documents (BRDs) to functional requirement documents (FRDs), and other documents; as well as attend Data Governance meetings, implement Change Management database tasks, and update Access data files.
•Develop spreadsheets, edit databases, and design reports.
•Utilize data mappings for report development, testing, and written communications. Review reports for potential errors to provide appropriate inter-departmental communications.
Life Technologies, (now dba Thermo Fisher Scientific), Pleasanton, CA Jan - Dec 2010
Senior Business Analyst, Molecular Biology Systems/Global Operations - Full Time. Report to Senior Manager Develop performance metrics and provide reporting solutions for Sales & Operations Planning (S&OP).
•Design templates for business and technical users to capture performance metrics.
•Document standard operating procedures/requirements. Utilize EDW with SAP, Business Objects, Excel, etc.
Brenda Poston, MS, MBA
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Centene Corporation, Fresno, CA Apr - Dec 2008
Report Analyst III, PBM Technical Services – Full Time.
•Design and implement ad hoc and routine reports. Manipulate data with relational databases, pivot tables, descriptive statistical analysis, charts and graphs, trend analysis, and desktop publishing.
•Resolve help desk tickets both independently and in collaboration with peers within the Technical Services Dept. Train end users – nationwide via classroom and WebEx, in the use of Oracle Discoverer business intelligence software.
•Write standard operating procedures. Draft correspondence on behalf of technical manager to corporate leaders.
Hanford Community Medical Center (now Adventist Medical Center), Hanford, CA Jun to Oct 2007
Medical Decision Support Manager - Full Time. Report to Quality Director
•Supervise Database Design Analyst
•Compile & evaluate scorecard performance of providers. Revise dashboards & spreadsheets
•Event planning, and other tasks as assigned by Quality Director.
TEKsystems, Inc., Linthicum Heights, MD May - Oct 2006
Senior Business Analyst – Govt. Contractor
Assigned to: Northrop Grumman IT Project: Medicare Beneficiary Database Suite of Systems (MBDSS) at Centers for Medicare + Medicaid Headquarters, Woodlawn, MD to document requirements and processes.
Information Technology Solutions & Consulting, LLC, Falls Church, VA Jan - May 2006
Senior Analyst – Govt. Contractor
Assigned to: AlfoTech Solutions, Inc., Project: TRICARE Information Management Systems, Falls Church, VA to document requirements and serve as acting Project Manager on a number of Information Management projects
Amer Technology, San Antonio, TX Oct 2005 – Jan 2006
Lead Business Analyst – Govt. Contractor
Assigned to: CSC, Project: Medicare Part D IT Infrastructure start-up: capture and document requirements, work with programmers in facilitating dashboards, and serve as key negotiator with software vendors.
CareFirst BlueCross BlueShield, Baltimore, MD Jun 1998 - Oct 2005
Senior Healthcare Data Analyst, Reporting & Analysis/Medical Informatics – Full Time
United Concordia Companies Inc., Towson, MD (a dental insurance company) Aug 1996 – Jun 1998
Lead Staff Analyst, Marketing and Sales Support Dept. – Full Time.
City of Baltimore - Mayor’s Office of Employment Development (MOED), Baltimore, MD Oct 1995 – Jun 1996
Senior Evaluation Specialist, Evaluation and Planning Dept. - Full Time
Maryland General Hospital, Baltimore, MD May 1994 – Jan 1995
Nursing Systems Analyst, Nursing Administration – Full Time.
Maryland Aviation Administration, BWI Airport, MD Nov 1989 – May 1994
Manager, Research & Analysis (Research Statistician V), Office of Marketing and Development (OMAD) – Full Time
MacTemps, Gaithersburg, MD Jun 1989-Jan 1990
Proposal Developer/Editor – Contractor - Part Time
Fu Associates, Ltd, Arlington, VA Dec 1988 – Jun 1989
Analyst - Contractor, Airports Team (FAA Project) – Full Time
SKILLS * KNOWLEDGE * ABILITIES
Microsoft Office-Professional (Word, Excel, Access, PowerPoint, and Outlook), SAP, Oracle SQL, TOAD, Oracle Discoverer, Business Objects XI, MapInfo GIS, GeoAccess/Networks GIS, Visio, Erwin Platinum, Crystal Reports, Medstat Decision Analyst, Thomson Reuters Advantage Suite, SAS, SPSS, Cognos, Clementine, EZIQ, RECALL, MS-DOS, Microsoft Windows, Macintosh, MVS TSO Mainframe, and experience with numerous proprietary software applications. Strong writing and documentation skills. Solid critical and forward-thinking abilities. A “Big Picture” thinker with strategic planning skills. Capable of liaising between clinical, business, and technical professionals to facilitate collaborative efforts. Expertise with desktop publishing, statistical graphics, GIS mapping and proposal writing.