Customer Service Administrative Assistant

Mahria Guerrero

Owner operator of simply elegance catering and event planning

Albany, NY

ac1j7c@r.postjobfree.com - 518-***-****

To be gainfully employed in a work setting that I can be an asset to and attribute my skills as well

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Catering Manager/owner

Simply elegance catering and events - Albany, NY - August 2012 to Present responsible for the overall operation of a catering facility. This involves not only running the catering facility during an event, but also handling all the preparation before the event and after as well. work closely with clients to ensure their event is a success, and follow up with the client to get feedback after the event itself as well. we manage client relations but also maintain employee and vendor relations to run a successful catering facility. Event Planning

responsible for assisting in the planning of events for clients planning helping the client find other service providers such as disc jockeys, limousine companies, photographers, videographers and wedding planner plan devolp a list of other professionals in these fields and provide them as referrals to clients. offer to either provide this list or to book these service providers for the client. Customer Service

available to clients at all times during their events. Decorating

responsible for the appearance of the catering hall before and during the event. work with clients to determine how many people are attending each event and what type of seating the client would like. design a room layout for the client that meets the client's seating needs and any entertainment needs, such as having a dance floor available or setting up equipment for audio visual presentations during the event. If the client has special requests for decorations, to contact outside vendors to help supply equipment. Menu Planning work with both chef and the client to choose a proper menu. a list of the foods that my kitchen can create for the client along with the pricing.

Scheduling daily operations of catering facility. Train and schedule staff to work events and match the personality of the staff to the personality of the client Vendor Relations .. ordering the food for the restuarant. keep in constant contact with vendors. These vendors do not include only food providers but also other services, such as linens and equipment suppliers. Comparing the prices of different suppliers and making sure to receive the best service attend catering fairs from time to time to meet new vendors and keep up to date on the latest food and cooking supplies

Owner/Operator

Little blessings daycare - Albany, NY - March 2002 to June 2012 To provide education and recreation to children. to provide nutritional meals and snacks. to provide a safe and sanitary sleep area.

Transportation aide

ST.Peters Hospital - July 2011 to November 2011

Albany ny

To transport patients to and from rooms and departments throughout the hospital.to assist in discharge and admission of patients.to assist nursing staff with patient car.to comfort and support patient.

Cashier/Customer Rep

CVS PHARMACY - Albany, NY - October 2008 to January 2009 TO COMPLETE

CASH/CHECK/CREDIT/GIFTCARD/COUPON TRANSACTIONS. TO PERFORM Cashier

Price chopper - Albany, NY - June 2004 to December 2008 to provide and assist cutomers with excellent customer service. To perform cash, check, credit, giftcard/check transaction. to assist in refunds and returns

Receptionist/Administrative Assistant

JJ Young - Albany, NY - July 2006 to September 2006 To perform secreratarial work, Answer multiple phone lines, make appts, fax, copy, messages, file paper work.

Customer Service

HVCC college bookstore - Troy, NY - July 2006 to September 2006 TO ASSIST CUSTOMERS WITH FINANCIAL AID, VESID, TO COMPLETE CASH CHECK CREDIT TRANSACTIONS, TO ASSIST IN RETAIL PURCHASE, TO PACKAGE BOOKS AND OTHER MATERIALS

Deli member

Walmart - Albany, NY - November 2005 to January 2006 to provide and maintain sanitary work enviroment.to serve and assist customers with foodservice LTA AIDE

Villa Mary immaculate - Albany, NY - June 2001 to August 2001 to assist elderly in daily activities. to provide recreational and social activities. to provide transportation and visitation with elderly

EDUCATION

Culinary arts

SCCC - Schenectady County, NY

2016 to 2018

DIPLOMA

Albany High School - Albany, NY

January 2002

SKILLS

Customer Service (10+ years), Management (10+ years), Receptionist (2 years), Cash Management (10+ years), Cash Handling (10+ years), Team Management (10+ years), Marketing (10+ years)

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