Manager Operations

Johnny Williams

*** ******* ***** ****, *******, Georgia 30024

Phone: 770-***-**** Cell: 404-***-****

E-Mail: *************@*****.***

Professional Summary

Operations manager with 18 years of managerial experience. Strong strategic-planning and people-management skills.

Skill Highlights

Six Sigma

Leadership Skills

Hiring, Firing

Budget Management

Facilities Management

Lean Management

Completed management and leadership training

Involved in implementing WMS and Inventory system (Navision to Cellos software)

Involved in obtaining I.S.O 9001 and 14001 in less than a year

O.S.H.A trained

10 hour and 40 hour courses completed

Work Experience

CPO Commerce LLC, Norcross, GA September 2015 to June 2017

Operations Manager

oWeekend operations manager, responsible for opening and closing 700,000 sq. ft. facility 25 to 40 direct reports Sat & Sun oversee entire operations. Mon & Tues general operations.

oManage and mentor hourly associates in large distribution center

oExperience managing a KPI driven performance metric system

oEnsured the efficient and safe operation of all materials handling equipment

oMaintained a clean; neat, and orderly work area; ensure all security policies and procedures are followed

oEnsured Associates followed all safety policies and procedures

oPlan work schedules and assign duties to maintain adequate staffing for effective performance of activities in response to fluctuating workloads.

oCollaborated with associates and managers to solve work-related problems

oConducted staff meetings to relay general information or to address specific topics, such as safety

oSubject matter expert in all areas of operations

The Home Depot, McDonough, GA January 2013 to Sept 2015

Area Supervisor

oAssists with management and administrative functions related to shipping.

oDirectly assign task to associates. Interpret and enforce company policies with associates.

oRecommend appropriate disciplinary action up to and including termination.

oResponsible for accounting issues, maintenance issues, personnel issues, training, operations, safety, inventory control and customer service.

oResponsible for ensuring orders are processed, loaded and shipped in a safe, timely and efficient manner.

oProvide input on associates’ performance for the purpose of performance reviews.

Compupoint USA LLC, Norcross, GA March 2011 to January 2013

Operations Manager

oResponsible for daily operations of 160,000 sq.ft facility.

oManaged team of [129] indirect and direct reporting employees.

oDefine daily goals for reporting supervisors and employees in their department.

oIncreased profits by developing, initiating, and managing recycling program.

oImplemented innovative programs to increase employee loyalty and reduce turnover based on individual production.

Canvas Systems LLC, Norcross, GA May 2006 to March 2011

Operations Manager/ Facilities Manager/ Safety Manager

oResponsible for two facilities with a combined sq. ft. of 130,000 sq. ft. 110 indirect and direct

Reports.

oDaily evolution of processes and their effectiveness, while ensuring quality standards and a high level of customer satisfaction is maintained.

Responsible for facilities maintenance

oMaintenance department of 4 employees, approving all green friendly chemicals entering the building.

oMaintaining M.S.D.S sheets for new chemicals, according to I.S.O. standards.

oApproving and scheduling all required maintenance in both facilities.

oNegotiating and maintaining all maintenance contracts with outside vendors, assuring all scheduled maintenance to critical equipment is performed as needed. (Generators, U.P.S., Conveyors, Air compressors, Fire extinguishers, HVAC systems etc.)

Safety manager responsibilities included monthly meetings with safety committee and a monthly safety meeting with all employees.

oWeekly and monthly inspections of the facilities as well as their grounds.

oDaily inspection of machines and equipment used daily (Fork lift's, compactor, press, etc.).

Scientific Games International, Alpharetta, GA February 2003 to May 2006

Warehouse Traffic Manager

oResponsible for daily outbound and inbound warehouse operations I.S.O training.

oFork lift certifications and clamp truck Monthly production reports Negotiate contracts.

oMaintenance of hourly employees shift structure.

Solgar Inc., Duluth, GA January 2001 to February 2003

Assistant Distribution Center Manager

oHands on supervision of 25 plus employees computerized inventory control.

oLocal and state to state freight routing.

oNegotiating rates with customers and damage control High volume pick/pack shipping and freight tracking.

oProduct display setup in customer show rooms to increase sales.

Education and Training

The University of West Georgia-1991

Carrollton, GA, USA

Business Management, BBA

Computer Education Institute- 2001

Norcross, GA, USA

Information Systems

2 yr. obtained MCP (Microsoft Certified Professional)

Network Administrator

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