Quality Control Customer Service

William B. Combs

**** ******* *****

Troy, Ohio 45373

E-Mail *******@***.***

PH. 937-***-****

Cell. 937-***-****

OBJECTIVE

To contribute expertise in Managing/Supervising plant operations. Supervise production manufacturing or maintenance in troubleshooting, repairing, and rebuilding production equipment in the automotive industry that will improve the reliability and reduce the cost of an organization’s manufacturing processes.

A leadership position managing the daily assignments of production personnel and maintenance personnel, using safety and quality, in accomplishing assignments necessary to meet the required needs in customer demands and services on time.

QUALIFICATIONS

A self-motivated, results-oriented, technical professional with strong commitment to personal excellence and the interests of the organization. Applies logic and inquisitiveness to solving complex problems in manufacturing equipment and processes. Brings to the organization college-level training in Business Technologies and extensive experience in the automotive industry maintaining and redesigning machinery that facilitates production flow. Brings excellent people skills to the organization.

Demonstrated strengths in:

Mechanical Systems Hydraulic/Pneumatic Systems

Machining

Customer Satisfaction Reducing Production Costs

Tooling

Preventive Maintenance Quality Control

Scheduling

Production Inspection Leading Work Groups

Labor Relations

Skilled Inspection (2 years) Tool Room Training

Journeyman Industrial Machine Repair

William B. Combs P age 2

ACHIEVEMENTS

Two of the positions I have held were 12.5 hours a day, 7 days a week (the GM Diesel Engine Plant. I was the only member of management on the premises. I managed ALL maintenance personnel, production personnel, outside contractors, security personnel, safety meetings, timekeeping, etc.

Served as senior member and skilled trades’ representative on team involved in design and manufacture of new shock absorber product. Resulted in awarding of major contract and contributed to 27% reduction in production costs, over $1M in initial investment savings and retention of 300 jobs/employees.

Repaired and rebuilt air cylinders, hydraulic cylinders, clutches, hydraulic motors and gear boxes, pumps, assembly line stations, punch presses, conveyors, gear boxes/reducers, hydraulic valves, and many other types of production machinery.

Redesigned and modified magnetic clutches and extended life from six weeks to one year. Saved $48K in replacement costs.

Assumed responsibility as quality control inspector and ensured proper electrical, chemical and gauging properties of products which contributed to their world-class quality.

Assigned to preventive maintenance team to identify conveyors, welders, presses, and other production machinery in need of repair. Effort enabled company to maintain peak manufacturing levels without disruption.

Managed a business generating $1.4M in revenues annually and serving 500+ customers daily. Through quality customer service as well as effective staff recruiting and training, achieved sales 25% above other outlets operated by the organization in same local market.

Assigned total responsibility for maintaining inventory of repair parts, expediting repairs and troubleshooting for problems before they occur to reduce production down-time. Recognized by supervision as the most effective employee in maintaining and servicing these machines.

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William B. Combs Page 3

EXPERIENCE

Took early buy-out from GM in 1998 because of plant being sold. Have been taking short term, contract positions, filling in for other company’s members on sick leave, or members leaving their company because it was preparing to close or sell.

I have worked at Borg-Warner in Gallipolis, Ohio, 7-18-1999 to 8-19-1999, managing the inspection, packing and shipping departments.

Independent Contractor

5/26/2005 to Present

Have been doing machine repairs, home repairs, landscaping/ mowing lawns, snow removal, auto repairs, minor electrical and plumbing, interior-exterior painting, mechanical assembly, for customers on demand. Jack of all trades, master of some.

Building Maintenance Supervisor (Contract) GM Truck Assembly Plant,

Moraine, Ohio.

4-28-2003 to 5-25-2005

Supervise team members in the daily activities of the shift. Responsible for inside of assembly plant and outside grounds and roof. Responsible for implementation and completion of ongoing maintenance.

Maintenance Supervisor (Contract), Navistar-International, Springfield, Ohio.

7-19-2000 to 9-23-2000

Supervise all skilled trades, Machine repair; large and small die repair, toolmakers, and layout man. Directed to expedite the repair and rebuilding of industrial machinery and the restoring of equipment to on-line capacity in minimum time.

Maintenance Supervisor (Contract), FORD Transmission Plant, Sharonville, Ohio.

4-17-2000 to 6-19-2000

Supervise all skilled trades employees assigned to repair equipment in my specific area.

Maintenance Manager (Contract), GM Diesel Engine Plant, Moraine, Ohio.

8-19-1999 to 4-17-2000

Only-on-site member of management, (Shift) Manager on third shift, 5pm-6am, over all skilled trades and production employees. Responsible for production, maintenance, safety meetings, timekeeping, emergencies, and outside contractors.

Delphi Chassis Division of GM, Dayton, Ohio.

4-01-1998

Group Leader/Job Setter/Skilled Lab Inspector/Quality Control Inspector/Journeyman-Industrial Machine Repairman.

Lead skilled trades members in repairing and rebuilding machinery to reduce down time and lost productivity.

William B. Combs Page 4

EXPERIENCE (CONT’D)

Troubleshoot, repaired, and rebuilt industrial machinery to sustain proper levels of production for automotive parts manufacturer.

Worked in Engineering Lab inspecting large motors and generators before being approved for shipping.

Worked in quality control to ensure quality of products being manufactured for shipping.

United States ARMY

Squad Leader/Platoon Sergeant/Drill Sergeant.

Combat Infantryman/Forward Observer/Demolitions Expert.

Served full term of duty. Named soldier of the month numerous times. Led units of up to 60 infantry members on combat missions involving night ambushes, demolitions, forward observing, and infantry training. Honorable Discharge.

EDUCATION

Sinclair Community College. Studies in Business Technologies, Labor Relations, and Computer Systems. Microsoft WORD, POWERPOINT & EXCEL.

GM-IUE, Ohio State Apprenticeship Council.

April, 1974 to April, 1978

Four years Industrial Machine Repair Apprenticeship. Training included four years classroom activity, two years tooling/tool room experience and two years in “hands-on”, on –the-floor, repairing of machines.

Lincoln Institute, Cleveland, Ohio.

June, 1970 to June, 1972

Two years Certificate in Industrial Supervision and Management.

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