Administrative Assistant Support
Resume:
Launa Whalen
Trumbull, CT *****
******.*****@*****.***
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SUMMARY
Administrative Assistant Professional with +10 years of experience specializing in administrative support to multiple CEO’s, Senior Managers and support staff. My greatest strength is completing multiple tasks simultaneously, and following through to achieve project goals.
HIGHLIGHTS
Proficient in Microsoft Office 365, Word, Excel, PowerPoint, Adobe, Concur, Access, Skype, and QuickBooks.
Adept at time management skills and ability to perform in fast pace environments.
Highly organized, self-confident, analytical thinker with strong communication skills. EXPERIENCE
Administrative Assistant 2016-2017
Saxe, Doernberger & Vita, P.C., Trumbull, CT
Provided direct administrative support to Managing Partner, Partners, Attorney’s and Paralegals.
Processed expense reports, verified expense reports for accuracy.
Assisted Paralegals in case preparation of legal documents for trial.
Assisted Paralegal’s with letter drafting and correspondence.
Assisted Paralegals with monitoring of Short calendar for filings and/or markings.
Scanned, organized and filed exhibits, briefs and legal documents into the firm’s paper and electronic database.
Participated and assisted with projects for the Director of Business Development and Marketing.
Maintained client database.
Composed and place ads.
Coordinated conferences and meetings, scheduled and updated appointments on the firm’s calendar.
Coordinated extensive domestic travel arrangements, including air, hotel car and meeting locations.
Assisted with event planning, including associated travel and logistical arrangements. Executive Administrative Assistant 2004-2016
American Energy Group Ltd., Westport, CT
SCM Capita LLC. Westport, CT
Provided direct administrative support to multiple CEO’s, managers, clients, customers and representatives.
Managed all personnel files, inquires and processes with the utmost confidentiality.
Maintain utmost discretion and confidentiality.
Resolved office obstacles complications and communication.
Created and maintained a highly effective organization and filing system, resulting in easy access to critical information to streamline office functionality.
Prepared and compiled PowerPoint presentations.
Managed health insurance administration.
Implement improved time saving procedures, increasing work flow and office efficiency.
Prepare correspondence (written and email).
Schedule and coordinate meetings, appointments, and travel arrangements for CEO’s and managers.
Create, process and follow up on expense reports, verified expense reports for accuracy.
Drafted meeting agendas supplied advance materials, and executed follow-up meetings and team conferences.
Record, transcribed and distributed minutes of meetings.
Purchased and maintained office supply inventories and negotiated pricing. Continually under budget. Launa Whalen
6205 Main Street
Trumbull, CT 06611
******.*****@*****.***
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Maintained detailed Outlook calendars and schedule meetings, and conference calls. Coordinate logistics, invitations and catering for meetings and events.
Assisted with event planning, including associated travel and logistical arrangements.
A liaison by maintaining open lines of communication among CEO’s, general manager and staff. Consulting with various vendors and external support representatives.
Managed facility and maintenance requests.
Assisted Brokers with mortgage loan processing to ensure accurate and timely applications.
Performed a variety of tasks for the Human Resource Department including the processing of new hires, leaves and absence, terminations.
Assisted Human Resources in inputting timekeeping and salary changes.
Responsible for daily, weekly, and monthly account activities including timely and accurate accounts payable, accounts receivable, payroll, bank reconciliation of all corporate accounts, cash receipts, disbursements, invoicing, and preparation of daily bank deposits. Provided bookkeeping using QuickBooks.
Resolved clients billing issues.
Worked directly with accountant to complete audits and gather tax information, and resolve discrepancies.
Accountable for preparation and delivery of month-end closings and financial reporting activities to corporate accountant.
Responsible for contractual agreements for the operation of the company, updates, renewals, negotiations and payment schedules.
Trained an administrative assistant during a period of company expansion to ensure attention to detail and adherence to company policy.
Nursing Secretary / Staffing Coordinator 1979 – 1991
Responsible for interacting with patients, payers and providers to gather information necessary for accurate registration, scheduling, referral/authorization, insurance and payment collections.
Effectively manage the patient check in and check out process efficiently and effectively.
Maintained chart order and adhering to JCAH requirements.
Maintained and ordering of unit supplies.
Transcribed medication orders, maintain activity schedules and coordinate patient appointments for clinical staff.
Assisted patients by responding to their requests; obtaining needed service from nurses, physicians, aides and other hospital personnel.
Supported clinical staff by retrieving patient related information.
Accurately scheduling patient appointments exhibiting proficiency in appointment scheduling procedures.
Accurate documentation and routing of messages.
Confirming appointments according to practice guidelines.
Timesheet calculation for accuracy and payroll processing.
Responsible for all Nursing staff scheduling and scheduling conflicts; bringing relevant items to management’s attention and facilitating positive management-employee relations. EDUCATION
Advanced Microsoft Training Course, 2010
Central High School, Bridgeport,CT
Norwalk Community College, Norwalk, CT
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