Customer Service Insurance

Krystal Aiken

**** ***** ** ********, ** *****

(Cell) 843-***-****

********@*****.***

EDUCATION

Creek Bridge High School (2006) Marion, SC

PROFESSIONAL EXPERIENCE

Receptionist

Davis Auto Body Shop Florence, SC 09/2016- Present

Maintaining office

Greeting Customers.

Filing appropriate paperwork.

Administrative Assistant Columbia, SC 05/2015-07/2016

Labor Licensing & Regulation Dept

Accounting/ Finance

Maintain real estate documents from each Real Estate Agent State wide.

Organize meetings for upper management.

Shipping Clerk Blythewood, SC 02/2014-08/2014

Belk Distribution Center

Record keeping on outgoing shipment.

Responsible for checking inventory.

Maintaining company records.

Medical Biller Columbia, SC 03/2013-02/2014

(Pwc) St. Joseph Healthcare

Responsible for submission of technical and professional medical claims.

Communication (outbound) calls to various healthcare offices.

Medical coding to Medicaid/Medicare.

Insurance Processor Florence, SC 01/2011-03/2013

Assurant

Processed homeowners insurance claims.

Issued payments to Insurance Companies.

Outbound calling to customers and insurance companies.

Customer Service Rep Mullins, SC 04/2007-01/2011

Logisticare

Inbound/Outbound Calling (telemarketing) to assist customers to ride with our transportation.

Responding to customer inquiries about our product and services.

Resolve and handle customer complaints.

File Clerk Marion, SC 03/2003-05/2004

Department Of Social Services

Maintaining Records.

Answer incoming calls.

Filing documents in the correct location.

KEY SKILLS

Strong in Microsoft Office.

Great communication skills.

Great data entry skills.

Medical Billing and Coding.

References Available Upon Request

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