Professional Summary:
Manager managing * years covering 9 stores with dedicated insight into both operational and sales activities with a excellent record of client service and employee motivation. Adept at handling simultaneous client service needs with complete courtesy and professionalism.
Deliverables
Meeting Sales Goals, Motivation for Sales, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Results Driven, Sales Planning and Managing Profitability, evaluating and implementing new locations;
Client: Miracle Eyebrows, Inc, Columbus, OH (Cosmetics)
Title: Manager,
4/2014 – 5/2017
Responsibilities:
Team-building towards pre-defined goals with a positive corporate environment.
Implementing new corporate policies as and when they come-in.
Handling human resources for the retail stores explaining the change in policies
Complete understanding of retail procedures and polices which includes cosmetology licensing rules and regulations
Strong skills with MS Office including PowerPoint Excel and Word.
High multitasking ability and attention to detail
Evaluate staff performance and recommended improvements on a regular basis.
Prepare and analyze sales reports for submission to management.
Monitor operations to optimize productivity and quality.
Identify and resolve customer issues to the satisfaction of all customers/ management
Accomplish Regional sales human resource objectives by recruiting, training and scheduling employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Ordering, customer relations, employee relations, and training for the entire employees.
Co-ordinate and oversee the day to day operations of the store including employee management, store promotion
Manage all team member activities including hiring, development, coaching and motivating to achieve sales, profit and customer experience goals
Client: Swift Technologies, Inc, Dayton, OH (Software Consultant)
Title: Administrative Assistant
10/2011 – 03/2014
Responsibilities:
Planning and execution of day-to-day tasks for the consultancy which include Preparing daily sales orders and invoices, Payroll information, and Accounts receivable and payable information entered into QuickBooks.
Book keeping using QuickBooks for reports generation P/L statements, balance sheets, enter payroll info, generate invoices, reconciliation of checks.
Process accounts payable invoices, print checks and mail.
Reconcile vendor statements and address issues in a timely manner.
Prepare deposit for incoming checks.
Mail accounts receivable invoices and statements.
Assist with various administrative duties with other departments and accounting duties as needed.
Customer interaction, contacting attorney, accountant, and government agencies as needed, handling insurance needs for employees and company,
Co-ordinate with software Consulting companies and Consultants.
Maintenance of the office resources, like computers, Printers, scanners, fax and telephones.
Education:
Post Graduate Diploma in Computers.
Bachelor of Commerce
Computer Skills:
QuickBooks, Microsoft Office, (Word, Excel & PowerPoint), Outlook and Windows 10