Customer Service Sales
Resume:
ANNE R GLASSCOCK
GROVETOWN, GA *0813
****************@*****.***
Objective:
My objective is to work in customer service and give the highest quality customer service available. I would like to maximize my skills and ability with a company that will allow me to grow.
Education:
DIPLOMA
06/10/1981
HARLEM HIGH SCHOOL
Major:
Business Development
Skills & Abilities:
Management:
Retail management experience as well as Teller Management in the banking industry. In both areas of management I have 5 plus years of management involving training, scheduling, coaching and teaching.
Sales
In the banking industry there are always sales involved from recommending a product or service to a loan. I have always had high sales and have received awards for my sales as well as awards for outstanding
customer service.
Communication
I work well with everyone. I have very strong customer service skills. I give my all to everything I do and will 100 percent to any company I am with and strive to provide the best service to customers as well as my
employer.
Experience:
ADP
Garnishment Processor I
01/15/2017-Current (Temp Position)
As a Garnishment Processor, I process checks as they come into ADP and make sure they are entered onto the system and send them out in a timely manner with the answers to the court system and payees. I am looking for a full-time permanent position.
The Family Y
06/13/2016-04/15/2017
I worked as front desk attendant, signing up members, checking in members, giving tours of the facility, taking payments and doing anything customer service related. This was a part time position.
MSRII
AUGUSTA METRO FEDERAL CREDIT UNION
10/01/2016 - 05/12/2016
As an MSR II I worked in the call center answering calls to service the member's needs. I transitioned to this job from the teller line as part of a merger between companies. I took messages, scheduled appointments,
ran mail payments and processed member's payments by phone. I answered a multi-line phone system, used a calculator and worked on a computer daily. Job ended as part of the merger.
TELLER
UNIVERSITY FEDERAL CREDIT UNION
03/10/2014 - 10/01/2016.
I worked as a teller servicing member's needs, making deposits and opening and closing accounts. As a teller I was responsible for running a cash drawer and balancing daily. I worked in the debit card system, ordered checks, serviced the online banking system and did maintenance for any other member requests as needed.
I was in this position until merging with Augusta Metro.
TELLER
HEALTH CENTER CREDIT UNION
01/03/2012 - 03/07/2014
I worked as a Teller / Back Up Head Teller, servicing member's needs, making deposits, opening and closing accounts. As a teller I was responsible for running a cash drawer and balancing daily. As back up head teller I was
responsible for the branch vault and ATM cash orders and providing tellers with cash to run their drawers daily. I balanced the vault as well as the ATM's. I trained and coached tellers as needed. I ordered checks and did maintenance for other member requests as needed. I left this position to take a position to further my career with University Fed. Credit Union.
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