OFFICE STAFF
Resume:
ELAINE S. PEREZ
**-* *** ****** **** Balintawak Quezon City
***********@*****.***
PERSONAL INFORMATION:
Age : 27 yrs. Old
Sex : Female
Nationality : Filipino
Religion : Catholic
Date of Birth : December 11, 1989
Place of Birth : Quezon City
Height : 5’0
Civil Status : Single
EDUCATIONAL BACKGROUND:
Tertiary:
The University of Manila 2006-2014
Bachelor of Science in Business Administration -
Major in Management
546 M.V Delos Santos St., Sampaloc, Manila
Secondary:
Sergio Osmeña Sr. High School (SOSHS) 2002-2006
Del Monte Ave. cor. Araneta Ave., Quezon City
Elementary:
Apolonio Samson Elementary School (ASES) 1996-2002
Old Samson Rd. Balintawak, Quezon City
WORK EXPERIENCES
Philippine National Bank – Edsa Roosevelt (PNB)
*Undergone On-the-Job Training for 100 hours.
Responsible in Assisting Clients with Regards to Their Inquiries
Responsible in Filing Application Document of Customers
Answering Calls and Transfer to Designated Persons
The University of Manila
*Undergone On-the-Job Training for 100 hours.
Preparing the Registration Card for the New Enrollees
Encoding.
Filing Documents
Philippines Transmarine Carriers Inc. (PTC)
Claims Processor/Handler
September 3, 2010 – July 23,2013
Assists attendants/ambulance of the company designated/P&I(Protection and Indemnity Insurance) accredited clinics in fetching repatriated sick/injured seafarers from the airport and likewise assist the same for proper admission to the hospital for confinement/further treatment.
In case, patient refused to be endorsed/transported directly to accredited hospital upon arrival at the airport, facilitates execution of a Waiver by the Sick crew for purpose of documenting his refusal.
Assists relatives of deceased crewmember in fetching/claiming and transport of the human remains from the airport to the family designated funeral parlor.
Prepares endorsement letter for sick/injured seafarer to accredited clinic/hospital for further medical treatment/medication.
Advise Principal/Owners on seafarers’ initial medical findings and request for principal’s confirmation to cover payment of crew’s medical expenses and illness allowance.
(If approved) process crewmembers benefits (Sickness allowance, reimbursements and hospital bills)
Updates Principals on crew’s medical progress, within two working days from date/time of receipt of medical certificates from company designated clinics.
Advises clinics/doctors on the number of sickness benefits crew has consumed (30/60/90/120 days) and request for assessment on crew’s possibility of fitness to work or disability grading.
Coordinates and submits proper documents to the local P&I correspondents (Manila) to facilitate processing of crew’s medical/disability/death claims.
Represents the company to the local P&I representatives and attends/stands as witness on the settlement of disability and/or death compensation due to crew/legal beneficiaries.
Issues 120 Days Certification to the crew who has consumed 120 days sickness benefits.
Send the “‘FIT TO WORK” or “NOT FIT TO WORK” reports to Marine Personnel Assistant (MPA) of the seafarer.
Attends to other staff’s work assignment in case of absence.
SEMINARS & TRAININGS ATTENDED
Environment Training Program Courses for ISO 14001:2004 Awareness
First Maritime Place 7458 Bagtikan Street,
San Antonio Village, Makati City
August 13, 2012
BASIC 5S Awareness
9/F, First Maritime Place 7458 Bagtikan Street,
San Antonio Village, Makati City
July 19, 2012
Quality Way of Life Training Program Courses for ISO 9001:2008 Principles and Application in Managing Quiality Module 1 Process
First Maritime Place 7458 Bagtikan Street,
San Antonio Village, Makati City
April 24, 2012
CHARACTER REFERENCE:
Mr. Antonio Espinosa
Sr. Marine Personnel Officer – Norwegian Crew Management (NCM)
Contact #: 091********
Mr. Richard Stephen A. Keeler
Manager – Crew Processing and Claims Department (CPCD)
Philippine Transmarine Carriers, Inc.
Contact #: 091******** / 7981111 loc. 1101
I hereby certify that the above information are true and correct to the best of my knowledge.
Elaine S. Perez
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