DEANNA R MCCROSKEY

**** ********* ****. *********, **. 37938 C: 865-***-**** ac1irq@r.postjobfree.com

Dear whom it may concern,

I am writing to express my interest for position with your company. As a seasoned professional with over 23 years of experience in healthcare, I believe I can bring a solid foundation of experience, leadership skills, and professional integrity to this role.

In my most recent position as Medical Assistant & Quality Control Specialist at Summit Medical Group, I've developed and maintained a consistent track record of achieving organizational and individual goals, such as developing and implementing the protocol & work flow for my newest position. I have particular expertise in organization and always strive to maintain a positive relationship with my team and co-workers and to do my best to work in a timely yet effect manner. Still, some of my other key skills include:

CPR/First Aid Certified Ability to maintain required clinical records

Performed EKG CXR Spirometry Medical laboratory knowledge

X-ray Licensed by the Tennessee State Women’s health exams aptitude

Exceptional communication skills Phlebotomy/Injection Administration

All areas of Patient Care Strong clinical judgment

Electronic Medical Record Intravenous therapy comprehension

I would welcome the opportunity to meet with you to learn more about this opportunity and discuss how my skills and experience can contribute positively to your team. Thank you for your time and consideration. I look forward to hearing from you soon.

Sincerely,

Deanna R. McCroskey

DEANNA R MCCROSKEY

7720 Gracemont Blvd, Knoxville, Tn. 37938 (C) 865-***-**** ac1irq@r.postjobfree.com

PROFESSIONAL SUMMARY

Medical Assistant with over 23 years of clinical experience in healthcare. Over 14 years of experience in a busy Primary Care office, serving a diverse populations and perfecting my

skills in many areas of healthcare. Over 10 years of experience working in the specialty field of Gynecology/Obstetrics, in both the hospital and medical office environment. Most would

agree to my level-headed medical professionalism to remain calm and effective in extremely

difficult and stressful situations. I have excellent customer service skills and committed to

personal and professional excellence.

EDUCATION 2011

Certificate of Completion: Core and Chest X-Ray

Radiology Education Seminars, Nashville, Tennessee

1984

Certificate Course Completion: Phlebotomy

Draughons Junior College, Knoxville, Tennessee

High School Diploma:

Holston High School, Knoxville, Tennessee

SKILLS

CPR/First Aid Certified

Performed EKG CXR Spirometry

X-ray Licensed by the Tennessee State

Exceptional communication skills

All areas of Patient Care Electronic Medical Record Excellent organizational skills Intravenous therapy comprehension Strong clinical judgment Phlebotomy/Injection Administration Women’s health exams aptitude Medical laboratory knowledge Ability to maintain required clinical records

WORK HISTORY

JANUARY 2003-CURRENT

Quality Control Specialist Powell Family Physicians/ Summit Medical Group 2125 West

Emory Rd. Powell, Tennessee

HEDIS/Gap reports, review patients charts in EMR. Contact patient's that are overdue for annual screening tests to discuss reason\'s tests are recommended.

Clinical Medical Assistant w/ X-Ray Christina Steidl FNP Powell Family Physicians 2125 West Emory Rd. Powell, Tennessee

Obtained information about clients' medical history, drug history, complaints and allergies

Monitored vital signs, such as blood pressure and pulse.

Maintained a clean, healthy and safe environment.

Prepared specimens for analysis and established proper chronological priorities in testing.

Carefully reviewed test results for accuracy.

Quickly responded to and resolved all customer service issues in a timely manner.

Assessed need for, ordered, obtained and interpreted appropriate lab tests.

Performed pregnancy tests and sent specimens for laboratory testing.

Assisted doctors with surgeries and non-invasive procedures.

Clinical Medical Assistant w/ X-Ray Elizabeth Kirkwood FNP Powell Family Physicians 2125 West Emory Rd. Powell, Tennessee

All the same responsibilities named for Christina Steidl FNP.

Clinical Medical Assistant w/ X-Ray Dr Julius von Clef Summit Medical Group 2125 West Emory Rd Powell, Tennessee

Monitored vital signs, such as blood pressure and pulse.

Maintained accurate records of patient care, condition, progress on EMR and patients chart.

Maintained a clean, healthy and safe environment.

Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.

Quickly responded to and resolved all customer service issues in a timely manner.

Assessed patients and documented their medical histories.

Evaluated patient care needs, prioritized treatment, and maintained patient flow.

Assisted doctors with surgeries and non-invasive procedures.

Authorized drug refills and provided detailed prescription information to pharmacies.

Collected blood, tissue and other laboratory specimens and prepared them for lab testing

JANUARY 2000-DECEMBER 2002

Clinical Medical Assistant Dr Michael Hightower ObGyn Executive Park Drive Knoxville,

Tennessee

Performed lab tests and communicated results.

Made appropriate interventions by reading and interpreting fetal heart monitors.

Documented patient information obtained from interviews.

Performed pregnancy tests and sent specimens for laboratory testing.

Authorized drug refills and provided detailed prescription information to pharmacies.

Collected blood, tissue and other laboratory specimens and prepared them for lab testing

MAY 1996-DECEMBER 1999

Medical Assistant Dr Tammy Baker ObGyn Clinch Ave Knoxville, Tennessee

Collects patient specimens and data, including vital signs, input/output and other delegated

measurements.

Responded appropriately to the physical, emotional and developmental needs of patients.

Obtained information about clients' medical history, drug history, complaints and allergies.

Performed lab tests and communicated results

JANUARY 1994-APRIL 1996

Unit Clerk/Coordinator Baptist Birthing Unit @ Baptist Hospital of East Tn E Blount Ave Knoxville, Tennessee

Assessed patients and documented their medical histories.

Evaluated patient care needs, prioritized treatment, and maintained patient flow.

Adeptly managed a multi-line phone system and pleasantly greeted all patients.

Quickly responded to and resolved all customer service issues in a timely manner.

ACCOMPLISHMENTS

Licensed Medical X-ray Operator by the State of Tennessee.

BLS First Aid/ CPR Certified issued by American Heart Association.

Associate member of the American Association of Medical Assistants.

Notary Public for the State of Tennessee Commission.

REFERENCXES

Christina Steidl FNP 865-***-**** Email: ac1irq@r.postjobfree.com

Sherry Shinn 865-***-**** Email: ac1irq@r.postjobfree.com

Kelly Brown CMA 865-***-**** Email: ac1irq@r.postjobfree.com

Contact this candidate