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Customer Service Data Entry

Location:
Fairfield, OH, 45014
Posted:
July 27, 2017

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Resume:

Carrie L. Murray

** ********* **, *********, **** 45014

513-***-****

******.********@*****.***

Qualifications and Skills

Commitment to providing superior customer service

Proficient with Medisoft Practice Management and all Microsoft products

Excellent organization and time management skills

Proven professional in planning, coordinating and scheduling

Team player with a record of flexibility and adaptability with any assignment

Exceptional judgment and decision-making abilities

Proficient with HIPAA guidelines

Able to think outside the box when needed

Able to work independently or with a group

EDUCATION

Brown Mackie College- Cincinnati

Associate of Applied Science- Health Care Administration April 2013

Coursework Completed:

Computerized Diagnostic Coding, Medical Ethics, Pharmacy I & II, Managing Health Care Information, and Medical Terminology

Great Oaks Career Campus

Certificate-Medical Terminology May 2010

WORK EXPERIENCE

Teasdale Fenton- Office – Office Manager 10/2016- 6/2017

Managing a small team

Scheduling csr

Handling all customer issues

Communications with all department managers

Working directly with sales managers to schedule jobs as needed.

Yearly scheduling of sales and house accounts

Teasdale Fenton- CSR 1/2016- 10/2016

Scheduling Customer Cleanings

Handling customer problems

Invoicing carpets jobs

Processing payments

Clerical duties

Teasdale Fenton- Fire 6/2015- 12-2015

Cleaning and Processing of restorable content

Inventorying boxing and packing of personal property

Detail cleaning

Customer Support

Carrie L. Murray

67 Hollyhock Ct, Fairfield, Ohio 45014

513-***-****

******.********@*****.***

DDC – DNA Diagnostics Center 4/2012-5/2015

Data entry professional; processing 11 cases per hour for child support agencies

Document blood and buccal samples

Efficiently complete daily filing per company guidelines

Research and obtain documentation with government agencies

Research proper areas and portals

Buffalo Wild Wings 1/2011- 10/2013

Superb customer service

Processing data entry on POS systems

Maintaining a clean and professional work environment

Assist in the restaurant closing procedures

Cash handling skills

Home Childcare Provider 6/1997-6/2010

Provided a safe and nurturing environment in which children can grow physically, socially and emotionally

Managed daily activities; including dressing and cleaning up after children, helping children with schoolwork and organizing engaging activities for children throughout the day

Maintained open, friendly, and cooperative relationship with each child’s family

Assist in the cleaning and straightening of the child care rooms at the end of the day, as well as putting away any outside equipment

References provided upon request



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