Executive Service

Attentiom of : Human resorce Department &

General Manger

Wishing you good day

Dear, sir Im very much intereasted in appling for a position EXECUTIVE HOUSEKEEPER

Please find my C.V hoping that it would meet your reuqirments .

Looking forwod to hearing from you soon .

Your sincerely

Mohamed saleh

Curriculum vitae

Name Mohammed Saleh Hussien

name Saleh

Address El –Erssal area house No (14) flat No (11)

Ismailia city - Egypt

E- Mail :

*******.*****@*****.***

Telephone : 064/ 3220212

mobile 010********

Date of birth :12/11/1967

Nationality : Egyptian

Family status : married

Education : Primary

: High School

Higher Education education high school

Languages : Arabic mother tongue

: English very good

Hobbies : Cars, Reading, Internet, football

SKILLES

Computer : window. Microsoft office

From Until Practical Activities Comments

15/5/2000 15/9/2006 ASST. Area EXECUTIVE HOUSEKEEPER

At Coral Beach Tiran Rotana

4 Star Hotel 367 rooms

Sharma el Sheikh Opening

15/9/2006 Till 21/7/2016 EXECUTIVE HOUSEKEEPER

Coral Beach Montazah Rotana 4 star 268 rooms

Supervise the day to day operation.

Hire and fire houseman and public area cleaners.

According to the manning guide

Supervise the monthly and yearly cleaning schedules.

Work out and supervise the training standards.

Replacing the Area Executive Housekeeper during his absence.

Organize inventory

Assist in purchasing machinery and chemicals.

Assist in working out the Housekeeping budget.

Handling guest complains and guest requests to ensure there is satisfaction.

Ensure that all next day arrivals rooms received their special treatment.

Controlling the use of the HK staff master cards / keys.

Planning for all hotel cleanness (rooms, public area).

Following up about gust rooms requests.

Implement company slandered and train the staff accordingly.

Preparing monthly attendance sheet for housekeeping, laundry and recreation departments.

Assist yearly FF&E for the hk. Recreation and laundry.

Implement Hygiene &safety rules.

Supervisor room inspection.

Supervise laundry service collection &delivery .

Controlling the rooms history maintenance.

Handling Housekeeping, laundry and recreation operation.

Make monthly report of the Guest supplies Cost and Lenin room inventory

From Until Practical Activities comments

Hotel

1994 2000 SENIOR SUPERVISOR 5 star hotel, 250 rooms

LE ROYAL MIRDIAN Bahrain in GULF

DELUX

. Repalcing Assist Executive housekeeping and reporting to the Directory of Housekeeping

. Asst of handling and contoling all the housekeeper operation in my section

. postin all the flower invoice on the system

. praparing all the vip rooms in (bussines floor )

. check all the fax machine in all the vip rooms

. contoling all aminets vip and Guest supplis

. communicat with the buttler staff for the vip guests requests

. follow up turn down servaice to all the hotel rooms in night

. communicate with the Engeneering department about yeraly maintenance renovation

. controling linen rooms and uniform

. Assist Directroy Executive Housekeeper to ensure the company stander implementd

. mintenace order send it to engineering by the computer system

prepair baby siter for the guest

control r linen requsition

.communicat with the room service about chocolat night for night service

From Until Practical Activities Comments

1997 2000 Supervisor floor hotel coral bay opening

. supervise public area cleaning and rooms from my section

controling guest supplies

check all arrivles rooms

check all the rooms vip

make chek list for each room boy

reporting to the Executive Housekeeper

check all the rooms vip turn down service

From Until Practical Activities Comments

1987 only three monthes training by the hotel shcool Hilton taba

five stare hotel

1985 only one month training by the hotel shcool cemeramece hotel

five star hotel

Training and seminars

Housekeeping mangment .In Emarat UEA

Hotel supervisor .

Team bulding . in Emarat UAE

Train the traner in Emarat UAE

Customer satisfaction in Emarat

Budgeting tecniuesin in Emarat UEA

Problem solving techniues In emarat Dubi

Team work skillIn Emarat UEA

Telephone maner

Departmental Development plan program inEmarat

Personal Development plan program Inemarat UEA

Financie not finance program in Emarats by the company inEmarat

Trust to trust in Emarat UAE

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