Customer Service Representative
Resume:
JOANNALEEN GRACE REYES-ANGELES
** ********** **, **** ****, CAVITE
Contact No: 097*-*******
Email:***************@*****.***
Skype id: live:441cc5b9f6103ce8
Objectives: To have a technology career that excites me to learn more and finds fulfillment at every step where the variety of opportunities and challenges allows me to make difference every day.
To enrich my knowledge on how to interact with different types of persons globally and local in all phases of life.
To gain more experiences of enhancing my career to a cup of tea.
Work Experiences:
Customer Service Representative
Affiliated Computer Services Philippines Inc. (A Xerox Company)
One E-com Center Sunset Drive, SM Central Business Park, Bay City, Pasay City
March 2011 – August 2011
Customer Service Representative
Convergys
Delta Bldg., U.P. Technohub, Diliman, Quezon City
July 2010- September 2010
Data Encoder
Charter Hands Staffing Inc. (subcontracted at Kintetsu World Express Philippines, Parañaque)
Intramuros, Manila
December 9, 2004 - January 20, 2005.
Secretary/Customer Service Associate
Saclot and Associates Agency (marketing arm of Pacific Plans Inc.)
Sen. Gil Puyat, Makati
April 14, 2003-Sept.30, 2004
Documentation Staff
Sure Deal Marketing Corporation
Del Monte Ave., Quezon City
Aug.20, 2002-February 15, 2003
Account Executive
Lead Corporation
Sampaloc, Manila
April-June 2002
Administrative Assistant
Days Hotel
Makati Ave., Makati
OJT 300 hours
Educational Background:
BSBA major in Management Information System
Philippine School of Business Administration
Sampaloc, Manila
1998-2002
Computer Systems Design and Programming
AMA Computer Learning Center
Dimasalang Street, Samapaloc, Manila
1997-1998
Secondary
2nd yr- 4th yr
ST. Jude College
Don Quijote Street, Sampaloc, Manila
1994-1997
1st yr
Alejandro College
Millionaires Village
Novaliches, Quezon City
1993-1994
Preparatory-Primary
ST. Theresa’s College
D. Tuazon Street, Sampaloc, Manila.
1986-1994
Skills:
MS Office applications
Internet savvy
Basic internet and hardware troubleshooting
Bookworm
Achievements:
Won the best actress award representing Student Catholic Action Organization for a school play in 1998 at PSBA-Manila
Represented ST. Jude College in an oratorical contest at San Sebastian College in 1995
Joined essay writing contest, spelling bee, and quiz bee in all levels (elementary-college)
Became one of the cheerleaders for a cheering competition that gained the victory of the High School Department
One of the event organizers for the Junior-Senior Promenade Batch’97; event organizer for PSBA-Manila Campus Ministry
Seminars Attended:
Career Orientation Program
PIMS, Makati
March, 2003
Health Maintenance Organization Program
Caritas Health Shield Inc., Quezon City
May, 2003
Mastering Pre-Need Plans
Westin Philippine Plaza, Manila
September 2003
Personality Development
PSBA-Manila
February 2002
Leadership Training Assembly Program
Nuestra Señora del Perpetuo Succorro Parish
May 2002
Organizations Affiliated:
Campus Ministry
PSBA-Manila
Sr. Assistant Coordinator/ Adviser
1999-2003
Student Catholic Action
PSBA-Manila
Liturgical Committee Chairperson
1998-1999
PSBACS
PSBA-Manila
Member
1998-1999
Rotary Club of University District of Manila
ST. Jude College Chapter
Vice President
1995-1996
Personal Information:
Name : Joannnaleen Grace Reyes-Angeles
Contact No. : 097*-*******
Birthday : September 5, 1980
Birthplace : Manila
Age : 36
Sex : Female
Status : Married with five (5) children
Spouse name : John Roy Angeles
Occupation : Project Lead web administrator
Children’s name : Khrizelle Marian R. Angeles
Khriela Mareiyna R. Angeles
+ Khrizziana Marie R. Angeles
Kriezzianelle Mareey R. Angeles
Khrystalle Mariz R. Angeles
Religion : Catholic
Father’s name : Edgardo B. Reyes
Occupation : Central Supply Manager
Mother’s name : Arlene A. Reyes
Occupation : Housewife
SSS# : 33-6985331-9
TIN# : 235-634-822
PHILHEALTH# : 02-025******
PAG-IBIG# : 005-***-******
Character References:
Ms. Diana Marie Pablo
Communication and Language Trainer
People2Outsource
Mr. Joseph Marc Sanqui
Product Specifications Trainer
ACS Philippines
Contact this candidate