Director of Talent Acquisition
Resume:
Virginia "Lee" Alexander
**** ***** ***** ****, ***********, Georgia 30504
************@*****.***
Qualifications Profile
Goal-driven and seasoned professional with extensive experience in leading operations to source, attract, recruit, interview, and
onboard employees; with focus on meeting and exceeding ongoing organizational talent demands. Well-versed at designing and
implementing employment marketing initiatives, branding campaigns, employee engagement and retention programs, talent benchmarking,
talent assessment, and interviewing policies. Equipped with articulate communication and interpersonal skills in building positive
work relationships with professionals of all organizational levels.
Areas of Expertise
Workforce Planning
Personnel Training and Development
Program Development and Management
Equal Employment Opportunity
Six Sigma and Lean Methodologies
Process Improvement
Professional Experience
Northeast Georgia Health System, Inc. (NGHS) - Gainesville, GA (2003–2017)
Director, Workforce Planning and Employment 2012–2017
Provided leadership to the daily talent acquisition, talent management, and workforce planning for the system, which involved
supervising the Executive Labor Management Team in determining the work force needed for all labor and projects. Managed a team of 11
recruiters, 5 recruiting assistants, and a manager on workforce planning and employment activities. Closely mentored recruiters and
assistants to maximize their skills for department succession planning; consequently allowing six direct reports to be promoted
within two years through successful talent development strategies.
Accomplishments:
Formulated and implemented innovative action plans which resulted to several job openings being filled in with high-quality talents
Closely worked with senior leadership in formulating and implementing strategic solutions to establish and maintain stronger and
positive employee relations
Spearheaded a project for hospital acquisitions to evaluate current staffing models, thus providing a systematic approach for the
organization on talent management
Pioneered human resource project operations for Braselton Hospital development and NGHS future expansion by implementing innovative
strategic plans that were approved and presented to the senior leadership
Directed recruitment personnel to fill in 3,000 vacancies for the system within 15 months using just-in-time hiring and Lean
methodologies; and secured 64% external hires through workforce planning and recruitment strategies
Established track record for surpassing organizational fiscal goals and for being 15% below annual budget
Managed the Epic Informatics Labor Team to recruit 157 certified Epic employees within four months
Created and enhanced recruiting metrics, reporting capabilities, programs, employer branding, processes, and systems to establish
NGHS’s recruiting operations as the standard in the healthcare industry
Collaborated with a marketing agency to create re-engagement campaigns with retargeting banner ads, remarketing emails, and form
data, which drastically decreased drop-off and abandonment rates from website and increased applicant count
Worked with the Advertising Team in making new branding solutions, which received an award for being the most out-of-the-box
advertising campaign
Served as part of the organization’s strategy for people, which involved collaborating with organizational leaders in implementing
quarterly engagement surveys to garner employee feedback, and utilize this data to enhance employee engagement while showcasing
company awareness on employee needs and interests
Gained distinction for being selected by the system chief executive officer to represent the system in Leadership Hall County, a
county-wide initiative to train county leaders on economic development and leadership initiatives provided by the Hall County Chamber
of Commerce, in conjunction with the State of Georgia Leadership intiatives
Spearheaded workforce planning for Epic implementation as part of the Information Systems Department Epic Team
Established a new hybrid business partner model across various service lines and worked with service line directors and managers to
create strategies to decrease retention; coordinate with Compensation Department to ensure equity and market competitiveness;
successfully reduced retention by 3% within one year
Manager, Workforce Planning and Employment 2010–2012
Coordinated with the Finance Department on all system projects to establish staffing plans for the system. Partnered with nursing
leadership in making sure that staffing needs were achieved. Functioned as the lead relationship manager for selected universities
and business schools. Collaborated with senior leadership in formulating strategies and aligning with NGHS goals. Led all branding
and advertising decision-making activities for workforce planning while collaborating with the System Public Relations Department.
Accomplishments:
Served as process owner on a Six Sigma project, which reduced time to fill in positions from 36 days to 26 days
Functioned as part of the A3 Problem-Solving Training Team in enhancing recruitment processes across Recruitment and Compensation
departments
Earned selection from senior leadership to serve as a trainer for the A3, which entailed training all 5,000 employees within one
year, as opposed to the goal of two years
Gained distinction for being selected by senior leadership to mentor other operational leaders on A3 problem solving in various
service lines
Made significant contributions in decreasing departmental budget annually while meeting budgetary goals and reducing cost of hire
year-over-year
Earned recognition as one of the top 20 directors in the organization to spearhead Lean management initiatives, establish process
improvement goals and leadership standard work, and guide other leaders on the Lean management system
Worked as part of the Advisory Committee to reconstruct a new site and decide which corporate functions to reside in the new site;
consequently currently being used as the corporate headquarters for the entire system
Systems Administrator, Workforce Planning and Employment 2006–2010
Developed all process flows for integrating between systems. Created training guidelines and facilitated training for all human
resource personnel and operational leaders on the new system.
Accomplishments:
Functioned as part of the hospital Process Improvement Team, which involved providing guidance to the project in identifying systems
that could help the organization move forward
Designed and integrated innovative interviewing and recruitment strategies to secure quality candidates, such as behavioral-based
interviewing and leadership development
Led the implementation of the Position Manager Healthcare Source Applicant Tracking System and its integration with the Lawson HRIS
software
Pioneered the project to transition to a paperless environment and implement an eRecruiting software
Spearheaded the creation of workforce management and analytics to improve processes for the Talent Acquisition Team
Directed the automation of processes for the Workforce Planning and Talent Acquisition Department
Earlier Position Held:
Allied Health Recruiter, Workforce Planning and Employment 2003–2006
Earlier Career
Piedmont Women’s Health, LLC - Atlanta GA
Practice Administrator
Emory University Health System - Atlanta GA
Clinic Manager I, The Emory Clinic North
Applications Analyst, Emory HealthCare, Department of Radiology
Administrative Assistant, The Emory Clinic, Department of Outpatient Radiology
Lead Consult Representative, The Emory Clinic, Department of Marketing
Education
Bachelor of Science in Business Management, 2011
University of Phoenix - Phoenix, AZ
Coursework in Degree in Human Science, with Emphasis on Marketing, Business, and Chemistry, 1993
Auburn University - Auburn, AL
Coursework in Degree in Course Title, with Emphasis on Business, 1989
Snead State Junior College - Boaz, AL
Claude E. Elrod Academic Scholarship
Affiliations
Member, National Health Recruiters Association
Member, Educational Committee National Healthcare Recruiters Association
Former President and Current Member, Atlanta Area Healthcare Recruiters Association 2012-2014
Member, Advisory Board for Lanier Technical College
Member, North Georgia Workforce Planning Board
Member, North Hall High School Workforce Planning Board
Alumnae, Hall County Leadership Program
Technical Skills
Microsoft Office Applications (Word, Excel, PowerPoint, Access, Visio, and OneNote)
Applicant Tracking Systems (Healthcare Source and SuccessFactors)
HRIS Applications (Lawson, SuccessFactors, and Kronos)
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