Customer Service Security Manager
Resume:
Diane T. Preston
P.O. Box **** Lanham, MD *****-*076 240-***-**** *******.*****@*******.***
April 1, 2016
Dear:
I was excited to learn of your need for an experienced person in the field of Law Enforcement.
My ten plus years of Corporate Security Officer /Protective Services Officer (PSO) with the consistency of holding an Armed Special Police license for over ten plus years with the D.C. Metropolitan Police Department.
My experience as a criminal investigations intern for several attorneys around the Court House in Washington, D.C. Therefor will showcase my passion for criminal justice investigations and highlights twenty years of service that will enhance your company. Have over twenty years of supervisory experience will further enhance your company.
I am currently working on my Master of Business Administration Degree, Concentration in Acquisition from Strayer University with a 4.0 GPA. I will earn my degree in June 2017. On March 13, 2013, I received a Bachelor of Science degree and graduated with honors from Westwood College in the field of Criminal Justice. I have up-to-date knowledge in the field, having completed courses in everything from Criminal Investigations to Rules of Evidence and Courtroom Procedure. I have maintained a 3.5 cumulative average while financing my education by managing two service oriented companies I started in 2005.
Attached is my resume. I would like to thank you in advance for taking the time to review my qualifications. To set up an interview, feel free to reach me at 240-***-**** or via e-mail at *******.*****@*******.***.
Thank you for your consideration.
Sincerely,
Diane T. Preston
Diane T. Preston
P. O. Box 1076 Lanham MD 20703 (240) 240-***-**** *******.*****@*******.***
Objective
A Legal or Security Operation position that would allow the utilization and expansion of work and educational experience. Provide professional development for career opportunities.
Profile
Ability to problem-solves and meets deadlines. Excellent oral and written communication skills. Dedicated with a strong customer service background in public services.
Skills Summary
Field Inspector/Special Police
Special Response Team
Written Correspondence
General Office Skills
Computer Skills
Customer Service
Scheduling
Training Skills
Smiths Hi-Scan Certified
Professional Experience
SECUREMEDY INC. Waldorf, Md 2015-Present
Provide access control to a secure Federal facility
Provide security escort to clientele upon request
Performed routine outside/inside perimeter check
Perform security and safety duties
Quick response to security alerts
Post operation-Monitor and respond to security alarms, telephone calls and incidents assuring proper notification.
Dispatch/Control-
Monitor personnel or equipment locations and utilization to coordinate service and schedules. See more occupations related to this task.
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones. See more occupations related to this task.
Oversee all communications within specifically assigned territories. See more occupations related to this task.
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios. See more occupations related to this task.
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
Objective: To plan, control and manage daily operations
Main Responsibilities:Responsible for the management of services and processes that support the core business of the company. Control the project budget by preparing a full project facilities management plan and cost to limit over time on the account. Interact with clients/customers. On the behave of the company.
G4S GOVERNMENT SOLUTIONS OXON HILL, MD 2012- 2015
United States Holocaust Memorial Museum
Provide access control to a secure Federal facility
Provide security escort to clientele upon request
Performed routine outside/inside perimeter check
Perform security and safety duties
Quick response to security alerts
Post operation
Monitor and respond to security alarms, telephone calls and incidents assuring proper notification
HEAVENLY HAND CLEANING SERVICE, LLC. 2010- 2015
Objective: To plan, control and manage daily operations and optimum use of material and human resources of the projects in the service areas of Heavenly Hand Cleaning Service, LLC.
Main Responsibilities:
Responsible for the management of services and processes that support the core business of the company.
Control the project budget by preparing a full project facilities management plan and cost study.
Review, check and sanction monthly material and manpower requisition for the project.
Interact with clients/customers. On the behave of the company.
OMINSEC WORLD SERVICES WASHINGTON D. C. 2007-2010
THE ADMINISTRATIVE OFFICE OF THE U. S. COURTS
Provide access control to a secure Federal facility
Provide security escort to clientele upon request
Performed routine outside/inside perimeter check
Perform security and safety duties
Quick response to security alerts
Post operation
Monitor and respond to security alarms, telephone calls and incidents assuring proper notification
VANCE UNIFORMED PROTECTION SERVICE OAKTON V. A. 2005-2007
Remote Sight Supervisor for Booz, Allen & Hamilton, Security, and Exchange Commission, Kuwait Embassy, and The Administrative Office of the U. S. Courts
Security coverage for over 20 sites located in the D. C. Metropolitan area
Performed routine outside/inside perimeter check
Monitored daily rotation of security guards and post assignments
Rapid response to alarms providing a detail report of security situation
ADMIRAL SECURITY SERVICES BETHESDA M.D. 2003-2005
Provided access control to secured facilities
Provided security escort to clientele upon request
Performed routine outside/inside perimeter check
Performed security and safety duties
Quick response to security alerts
Post operation
Monitor and respond to security alarms, telephone calls and incidents assuring proper notification
BOARD OF GOVERNORS OF THE FEDERAL RESERVE WASHINGTON, D. C. 1987-2002
Computer and Training Operator
Provided technical support to internal users
Monitored computer hardware to assure effective operations
Supported PC hardware and operating system users.
Monitored master tracking base, computer equipment, and on-line applications
Provided system procedures and operation process for new operators
Education
Master of Management degree in Business Administration
Strayer University, Suitland, Md. June 2017
Westwood College, Arlington, VA
Bachelor of Science degree in Criminal Justice June 2013
University of the District of Columbia- Washington, D.C.
Associate of Arts Degree in Criminal Justice, 1990
SECURITY CLEARED:
SECRET INTERIM
LICENSES:
ARMED SPECIAL POLICE OFFICER WASHINGTON D. C. MAY 31, 2017
CPR Certified Jan. 04, 2018
First Aid Certified Jan. 04, 2018
Trained in AED Jan. 04, 2018
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