Finance Specialist

CONNOR H. KEITH

Mobile: 561-***-****

************@*****.***

www.linkedin.com/in/connorhkeith

SUMMARY

• Finance graduate of Florida State University

• Professional experience in data analytics, financial management, Customer Relationship Management, hospitality marketing, and accounting

• Proficient with Microsoft Excel, Microsoft Access, Microsoft Office Suite, Salesforce, IBM Cognos, and intermediate HTML

ACHIEVEMENTS

• Completed my bachelor’s degree in only 3 years

• Worked under the Director of CRM on all key accounts and the highest priority clients

• Appointed the liaison of the CRM and Account Management departments to improve interdepartmental communication and symbiosis

• Administered training sessions within my department to ensure a holistic understanding of company operations

RELATED EXPERIENCE

Finance Specialist, May 2017-Present

Bluegreen Vacations, Boca Raton, Florida

• Perform regular processing, closing and administration as it relates to various escrow accounts; overall responsibilities include: processing bank deposits, deposit disbursement, and the issuance of checks and wires

• Ensure funds are received and/or disbursed according to governing escrow rules, regulations and/or instructions. Includes accurate and efficient data entry of these funds

• Manage and perform customer refunds; assist with credit card disputes or banking discrepancies

• Communicate as the escrow liaison with escrow business partners to develop and maintain effective working relationships with external vendors to ensure timely and efficient escrow processing

CRM Marketing Coordinator, August 2016-May 2017

Cendyn, Boca Raton, Florida

• Managed hospitality client email marketing campaigns through the production and delivery process that generated over $28,000,000 under my lead

• Understood and met client needs/objectives; developed strategies and recommendations based on the latest marketing trends to improve key performance metrics and drive revenue

• Assisted the team with monthly reporting and coordinated with team members to validate data for monthly presentations

• Coordinated all action items and recommendations assigned and followed-up with the team members responsible

EDUCATION

Bachelor of Science in Finance, May 2016

Florida State University, Tallahassee, Florida

GPA: 3.53

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