Customer Service Sales Manager

Sandra South

*** ******* **., *****, ** *****

574-***-**** *********@*****.***

Professional Profile

Compassionate, caring LPN with experience in direct patient care, specializing in geriatrics. Works well with staff in organizing patient care while recognizing emotional, cultural, socio-economic and age related factors based on patient conditions.

Education and Training

Horry-Georgetown Technical College, Conway, SC

Licensed Practical Nurse

Recognition and Awards

GPA: 3.71/4.00 Deans list all semesters

Phi Theta Kappa Honor Society

National Honor Society of Nursing

Sumter Tech, Sumter SC

EMT 1980-1991

CPR/First Aid

Fire Extinguisher Training

Certificate IV Therapy

Certificate Thyroid Disorder Counseling

Current Employer

Carolina Health Specialists (Internal Medicine, Geriatrics)

Primary Care Nurse

Intake

Vitals, Triage

Wound Care

IV Therapy

Prescription ordering and documentation

Assessment

Training of new student nurses and CMA’s

EKG administration

Emergency Care Services

Charting. Scribe services

Ordering of all tests for physician

Referrals

Nursing Experience

Medical Surgical Clinical

Conway Medical Center, Conway, SC

National Health Care, Garden City, SC

Administered oral medications and injections

Maintained records of patient intake, output and health

Coordinated with nursing staff on implementation of medication and treatment plans

Instructed patients regarding preventative care and health management

Assisted patients with ADL’S

Inserted and removed of catheters, as well as maintained daily care of catheters, ng tubes and super pubic catheters.

Customer Service and Employee Supervision Skills

Supervised, trained and evaluated employees of 18 dealerships within Great Lakes region.

Maintained above national average customer satisfaction goals for a period of 28 months consecutively.

Point of contact for all customer concerns with manufacturer performance within a 5 state area.

Special Skills

Proficient with Microsoft Word, Power Point and Excel

Meditech, EMR

EPIC (login privileges with Novant)

Athena ( Current Employer System)

Citrix ( login privileges at Grand Strand, Mcleod and Conway Hospitals)

Employment History

Carolina Health Specialists, Primary Care Nurse, Geriatrics, Myrtle Beach 2015-

Regional Customer Satisfaction Mgr., Ford Motor Co., Detroit, Michigan 2008-2012

President, Old Mill Gallery Inc., Lexington, SC 2004-2008

Sales Manager, McWaters Interiors, Columbia, SC 1996-2004

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