Sales Manager

EXPERIENCE

SENIOR RECRUITMENT COORDINATOR • ALEXANDER MANN SOLUTIONS • OCTOBER 2016 – APRIL 2017

Processed early career recruitment relocations (ECRs) in Lexicon for an aerospace manufacturing company.

Performed tracking and maintenance in client HRIS programs such as Beeline and Taleo.

Created new staff augmentations and statements of work for a financial institution’s contingent workforce.

Overhauled client user guide including updating and adding new policies and follow-along process guides.

HR MANAGER/ RECRUITER/ SAFETY COORDINATOR • 1ST CHOICE ROOFING COMPANY• JANUARY 2016 – APRIL 2016 (TEMPORARY POSITION)

Human Resource Responsibilities:

Created and updated corporate policies, job descriptions, HR forms and management reports.

Implemented an HR compliant employee tracking system.

Revised orientation and onboarding process.

Developed Compass guidebook, a leadership training policy and operations manual.

Produced a company culture of leadership development, team building, and mentoring.

Enhanced company communications

Completed unemployment compensation appeal documentation.

Facilitated timely resolutions of personnel conflicts.

Entered labor hours in Exact time for attendance and job costing.

Performed payroll in Ahola.

Recruiter Responsibilities:

Demonstrated success in employee recruitment and retention.

oReduced staffing expenses by bringing most of the recruiting functions in house.

oForecasted staffing resource needs.

oCreated an applicant network utilizing social media.

Revamped new applicant testing and process.

Safety Coordinator Responsibilities:

Developed and implemented the company’s official safety plan.

oReduced monthly insurance deductibles by improving strategic safety awareness

oEnhanced weekly safety meetings by mapping a yearlong program and adding follow along worksheets

oImplemented the fire safety and extinguisher training program.

oOrganized, tracked and documented employee training and certifications.

Instituted OSHA safety standards for checklists, training, documentation, and updating company policies.

Conducted and coordinated periodic walk thru visits, safety audits, and inspections at random work sites.

QUALITY INSPECTOR • COMPONENT REPAIR TECHNOLOGIES • SEPTEMBER 2009 – SEPTEMBER 2015

Utilized fluorescent penetrant to prepare highly sensitive aerospace engine parts for nondestructive testing.

Inspected quality of aerospace parts per FAA and government regulations.

Documented all indications on inspection reports maintained in individual engine part service and repair logs.

Performed incoming, in-process, and final inspections for various parts.

Conducted daily equipment checks to ensure company and customer standards are met.

SHIFT MANAGER • CHICK-FIL-A • APRIL 2009 – SEPTEMBER 2009

Assisted GM by unifying production and processes through training and retraining employees.

Conducted daily store operations including shift management, open/close store, safe/register operation.

STORE MANAGER • SAVE-A-LOT • APRIL 2008 – APRIL 2009

Assisted GM by managing daily store operations including: shift management, safe/register operation, and by maintaining product level on the sales floor.

Maintained proper sales/ employee hour volumes during busy and slower times of the month.

Conducted monthly inventory audits.

MULTI-UNIT RESTAURANT OWNER/OPERATOR/HR• M. M. LEGACY VENTURES INC. • NOVEMBER 2005 – APRIL 2008

Conducted recruiting, interviews, skill assessment, job placement, and new-hire training programs.

Developed and implemented HR program and policies for multi-unit chain restaurant franchise.

Handled all employee relation matters including: employee benefits, bonuses, and mediating management/employee concerns and negotiations.

Created operation reference manual.

Directed weekly manager meetings, team meetings, and individual employee coaching sessions.

Maintained AP/AR functions for multi-unit restaurant franchise.

Processed payroll utilizing QuickBooks.

SALES/SERVICE REP/CUSTOMER SERVICE REP • ALLTEL COMMUNICATIONS • JUNE 2001 – NOVEMBER 2005

Ranked first of 30 Universal Service Reps who exceeded their quota in Northeast Ohio region for the first two consecutive quarters of 2005 while assisted other Sales Reps in achieving their monthly quotas.

Achieved a minimum of 125% of monthly quota each month from March 2004 to November 2005.

Trained and developed sales and service representatives.

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